Rapid Response Monitoring

Rapid Response Monitoring

Security and Investigations

Syracuse, NY 6,909 followers

Professional monitoring exclusively from our fully-redundant facilities. #TeamRapid protects life & property 24/7/365 🔐

About us

Rapid Response Monitoring is a leading provider of professional monitoring services founded in 1992. We serve a diverse customer base that consists of independent alarm Dealers, commercial fire integrators, medical & life safety providers, and smart home innovators, both nationally and internationally. With three modern facilities strategically located in Syracuse, NY, Corona, CA, and Henderson, NV, the company prides itself on its dedication to exceeding monitoring standards. As a testament to our commitment to providing the highest level of customer service, we exclusively offer In-Facility Monitoring. We believe in investing in our people, training, and technology to continue fulfilling our mission: Protecting life and property and providing the ultimate peace of mind, while growing our Dealers’ businesses. Licenses: AL: #440 | AR: #CMPY.0001302 | AZ: #20832 | CA: #ACO 5498 | CA: #ACB 5700 | CT: ELC.0106120 | DE: #02-168 | DE Fire: #CSRSL-0003 | FL #EF0000213 | IL: #127-001246 | MD: #107-904 | MI: 3601300899 | NV: #NV20131073243 | NY: #12000266592 | OK: #648 | OR: #0183 | RI: #5875 | TN: #834 | TX: #B09590 | TX Fire: #ACR-2020 | UT: #4800448-6501 | VA: #11-2850 | WA: #602 323 440

Website
https://www.rrms.com
Industry
Security and Investigations
Company size
501-1,000 employees
Headquarters
Syracuse, NY
Type
Privately Held
Founded
1992
Specialties
Alarm Monitoring, Life Safety Monitoring, Commercial Fire Monitoring, Security Alarm Monitoring, IOT Device Monitoring, GPS Monitoring, Emergency Line Monitoring, Environmental Alarm Monitoring, Access Control Monitoring, Video Monitoring, Sonitrol Monitoring, Hosted Monitoring, Monitoring Services, Alarm Central Station, Alarm Management, 2-Way Alarm, PERS, mPERS, Visual Alarm Verification, and Dispatching

Locations

Employees at Rapid Response Monitoring

Updates

  • Perception is everything. When you're feeling boxed in a corner or unsure about what comes next for your business, finding a new perspective can feel like an insurmountable challenge. That's where we come in 🌟 A strategic partnership with Rapid Response could be the pivotal solution to propel you forward. Let us help you envision the future of your business.

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  • Join us in congratulating Mario, Lead Software Engineer, on 5 successful years at Rapid Response! "The most fulfilling aspect of my career has been the opportunity to mentor our newest team members and help them understand the ins and outs of the alarm industry," said Mario. His stellar work on projects like rapidSMS and deep understanding of current technologies have made Mario a valuable asset in our Programming Department.

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  • Wayne is celebrating 20 years at Rapid Response this month! He joined #TeamRapid in 2004, and after just one year as a Monitoring Specialist, Wayne became a Shift Trainer. By 2007, Wayne's strong leadership and interpersonal skills led him to become a Supervisor. In this role, Wayne utilized his experience to help guide and support our Operations department for nearly ten years! "I have enjoyed the opportunity to help others," says Wayne. By 2017, Wayne was ready to advance his career further, joining the Workforce Management team where he has worked diligently for over seven years. "One of my favorite projects has been forecasting staffing." When asked about the most valuable lesson he has learned at Rapid Response Wayne explained, "It is important to listen and be solution-focused." 

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  • Your customers deserve the best professional monitoring services in the industry. That's why we stand firm in our commitment to In-Facility Monitoring. We'll be there for your customers while they're away on holiday, at a family get-together, or on the beach relaxing — wherever they spend their time away, we protect their businesses, homes, and property. Can you say the same for your at-home monitoring operators? #InFacilityMonitoring #Security #ProfessionalMonitoring

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  • While you're out celebrating this weekend, rest assured knowing your customers are protected. Our Monitoring Specialists are available 24/7, 365 because emergencies strike when we least expect them. Your customers deserve to live with ease knowing that their lives and properties will be safe no matter what. From all of us at Rapid Response, Happy Independence Day

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  • Let's face it - poor wi-fi can dramatically reduce the security monitoring experience, causing cameras to lag and alarm panels to be unreliable. Are customers blaming you for their wi-fi problems? Here's the solution 👇 eero's Pro 6E We've teamed up with eero and their award-winning mesh wi-fi system to help you boost wi-fi, eliminate dead zones, and improve your customer's security monitoring experience. 🙌

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