🌟 Faces of Radial: Meet Joshua Hodgson Forbes 🌟 This week, we're excited to introduce Joshua, our Fulfillment Team Lead at Radial's Burlington, NJ facility. Joshua has been with us for nine months and brings passion and dedication to his role every day. What’s his one word for Radial? “Synchronization. From the moment I walk through the door, I feel we're all working towards one common goal—to serve our clients at our best." 🤝 Inspiring Radial Value: "The Radial value that inspires me the most is collaboration. I've seen firsthand the power of teamwork and achieving great results together. It's fulfilling to work with others and see their goals achieved—it's what we practice daily in our team. There's no 'I' in Team."
Radial Inc.
Transportation, Logistics, Supply Chain and Storage
Leader in eCommerce Technology and Operations
About us
Radial is a leading B2C eCommerce fulfillment solution provider powering some of the world’s best customer experiences. Global brands have trusted us for 30+ years to help them deliver a distinctive consumer experience through tailored, personalized, and scalable solutions. We partner with clients across Europe and North America with technologies such as advanced order management and omnichannel, payment and fraud management, and customer care services. Learn about our solutions at radial.com.
- Website
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http://www.radial.com
External link for Radial Inc.
- Industry
- Transportation, Logistics, Supply Chain and Storage
- Company size
- 5,001-10,000 employees
- Type
- Privately Held
- Founded
- 2016
- Specialties
- ecommerce technology, machine learning, fraud expertise, fraud prevention, fraud protection, guaranteed payments, warehouse fulfillment, customer service, rsk enablement, supply chain management, supply chain optimization, transportation management, order management, store fulfillment, BOPIS, retail software, customer care, contact center, live chat, and customer experience management
Locations
Employees at Radial Inc.
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Mary Wise
Product Documentation Lead at Radial
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Spencer Moore
E-Commerce Logistics Executive focused on revenue growth, increased client retention & efficiencies to increase profitability
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Ron Heiler
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Michael Fellers
Vice President of Sales | Sales and Account Development Leader | Team Builder | eCommerce | Logistics
Updates
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At Radial, we're not just talking about improving the customer experience from click to delivery – we're living it! Check out our video to see how we help clients fulfill promises from the click of a button to the joyous delivery moment. 📦✨ ✨ Why Choose Radial? 💡 Innovative Solutions: Our cutting-edge solutions ensure a smooth journey, from order placement to doorstep delivery. 🔄 Seamless Processes: We optimize every step, eliminating bottlenecks and ensuring your promises are kept, every time. 🤝 Trusted Partnership: Radial is more than a service provider; we're your ally in exceeding customer expectations. 📽️ Watch the video now and revolutionize your customer experience with Radial! https://lnkd.in/ghshsRYH
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In the push for profitability, choosing the right 3PL partner is crucial. Going for the lowest cost can compromise quality and risk your brand's reputation. Instead, think of a 3PL as a long-term investment. With over 30 years of experience, Radial delivers reliable logistics solutions that support your growth and maintain your brand’s integrity. Learn more: https://lnkd.in/gEhSk_kD #Logistics #3PL #Retail #SupplyChain #BrandIntegrity #Radial
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🎆 Happy Fourth of July from Radial! 🎆 As we celebrate this Independence Day, we honor the spirit of innovation, resilience, and community that defines our great nation. At Radial, we are committed to delivering excellence in eCommerce and logistics, empowering businesses to thrive and grow. Wishing everyone a safe and joyous holiday filled with family, friends, and unforgettable moments. Happy 4th of July! 🇺🇸 #FourthOfJuly #IndependenceDay #eCommerce #Logistics #Innovation #Community
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🌟 New from Radial 🌟 Our Fraud Calculator is designed to help businesses estimate their potential annual benefits with our cutting-edge fraud management solution. Gain insights into safeguarding your business and protecting your bottom line. Try it out today! https://lnkd.in/gARihyER #FraudPrevention #BusinessProtection
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We were thrilled to host bpostgroup CEO Chris Peeters at Radial Inc. last week! 🌍 Chris engaged in insightful discussions with our teams and explored our warehouses and distribution centers. His focus on the four pillars – Customer Centricity, Quality, Innovation, and Digitalization – continues to inspire and drive us forward. 🚀 #LeadershipVisit #GlobalCollaboration #Innovation #CustomerCentricity #Quality #Digitalization
This week, bpostgroup CEO Chris Peeters traveled across the ocean to visit the colleagues of Radial Inc., Landmark Global and Apple Express Courier Ltd. 🌎 He met with several directors and attended team meetings to exchange ideas and foster collaboration within our global corporate structure. A visit to several warehouses and distribution centres of Landmark Global was included, to get insights on the cross border processes and experience the way of working in live action. At Radial Inc., he also took the time to participate in an all employee meeting. He answered questions of colleagues and talked about the four pillars the whole group is working on: 🤜 Customer centricity 🤜 Quality 🤜 Innovation 🤜 Digitalization #wearebpostgroup
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July is #DisabilityPrideMonth, a time to honor and highlight the rich diversity, history, and vast contributions of the disability community. It originates from the passing of the Americans with Disabilities Act, signed into law on July 26, 1990, becoming the first legislation in the world to protect those with disabilities in employment, transportation, and access to services. This is a great reminder to recenter our focus on creating an inclusive and accessible world to all.
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Happy Canada Day! Today, let's reflect on Canada's rich history, celebrate its cultural mosaic, and stand together in gratitude for the freedoms we cherish. #OhCanada #CanadaDay #HappyCanadaDay
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Managing fraud is a constant challenge for eCommerce retailers. If you’re using Shopify, we’ve made enterprise-level fraud management easier. Our fully managed fraud protection service is now on the Shopify App Store. While Shopify provides basic fraud tools, these are ideal for small businesses with lower risk profiles. As your business grows, so does the complexity of fraud management. Radial Fraud Zero offers an enterprise-level solution with advanced tools, AI, and a dedicated team of experts. Why choose Radial Fraud Zero? - Improved conversions and customer experience - Zero fraud liability – we handle chargebacks - 24/7 order investigation response - Easy API integrations For mid-market eCommerce retailers, we take the hassle out of fraud management, allowing you to focus on delivering great customer experiences. With over 20 years of industry expertise, we bring enterprise-level fraud management to mid-market merchants. Ready to protect your business and enhance customer trust? Get started with Radial Fraud Zero for Shopify today: https://lnkd.in/eYzPQSdf #eCommerce #FraudPrevention #Shopify #RadialFraudZero #RetailInnovation
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🚀 Discover how a 3PL can help your fast-growing eCommerce business seize opportunities and overcome challenges! Check out this article that dives deep into the strategies and solutions that can propel your business to new heights. Read more: https://lnkd.in/g8i8Z4vz #eCommerce #3PL #SupplyChain #BusinessGrowth
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