Promptly Patient Experience Suite

All of us at Promptly are excited to announce that we have secured a strategic Series A investment led by the renowned growth capital firm, Telegraph Hill Partners! This is a pivotal moment for both our company and our partner practices who have been integral to the development of our innovative platform. This strategic investment will further fuel our mission to provide the most agile solution on the market, elevating the patient and provider team member experience by revolutionizing the way healthcare practices connect with their patients. Our commitment to exceptional customer support and ongoing development will ensure you get the most out of Promptly. Read more in the press release below. https://lnkd.in/evJTjHcK

We at Promptly Patient Experience Suite wish everyone a joyful and safe 4th of July! #IndependenceDay #4thOfJuly #PatientExperience #Promptly

Our robust patient engagement and experience suite continues to evolve to meet the needs of our partners! As practices continue to tackle obstacles such as reimbursement cuts, staff shortages/retention/training, tedious workflows, and "too many logins", we look to meet these issues head-on and provide actionable metrics to help our practice partners navigate the day-to-day while developing strategies based on their unique data for future success.

Check out our client feedback on Promptly Patient Experience Suite!

We have a first-timer here! We are excited to be exhibiting at the MGMA Operations Conference in Chicago on May 30th & 31st! Music to all Operations Managers' ears, be sure to stop by Booth 108 to see how Promptly's all-in-one patient engagement will automate manual processes, reduce training for new staff, lower your number of logins/passwords, and increase revenue for your organization! #patientexperience #patientengagement #patientcommunication #LASIK #lasiksurgery #refractivesurgery #EBITDA #onlinescheduling #ophthalmology #ophthalmologist #ophthalmologists #eyecare #eyecareprofessionals #paymentsolutions #automation #checkin #reminders #recalls #recall #revenuecyclemanagement #practicemanagement #referrals #referralportal #referralscheduling #retina #infrastructure #technology #software #cataractsurgery #cataract #insurance #insurancecoverage #reimbursement #reimbursements #medicare #medicareadvantage #communication #staffing #costestimating #nosurprisesact #goodfaithestimates #orthopedics #orthopaedicsurgery #dermatology #gastroenterology #payments #management #marketing #newpatients #SEO #digitalmarketing CardSmart

We are proud to support our friends at the American Society of Ophthalmic Administrators (ASOA)! Our solution thrives on the knowledge and insight of experienced Practice Administrators like those of the ASOA whose valuable feedback enhances both our automations for their staff and the overall experience for their patients. We look forward to partnering with more ASOA members as we work together to future-proof their practices!

Human connection. It’s what makes us … well … human. And I’m finding, human connection is the key to success in life. Let’s be honest, human connection is healthcare as well. From the patient perspective: As physicians we are in rare situations where we are acutely saving lives. More often than not, we are (or should be) connecting with our patients. Sure, accurate diagnosis and treatment recommendations are essential. However, it’s reassurance, empathy and hope that our patients need most. Human connection from the perspective of the physician entrepreneur: While at the #aua2024 meeting I’ve had the pleasure of connecting with friends, old and new. As I stand here with a new friend Mark Babbitt of Promptly Patient Experience Suite, the irony is not lost on me as we discuss AI solutions in healthcare to improve the patient experience. David Canes, a fellow urologist entrepreneur improving patient education with WellPrept, and I discussed the importance of connections as we are both scaling our businesses. A warm introduction beats a cold email 7 days a week. From my personal perspective: Deep human connections keep me inspired, and honestly happy. So, I’m done with networking. That’s a business term that people throw around to cloak predatory behavior. But, I’m all in with human connections. Who wants to truly connect? #physicians #urology #urologists #AI #healthcare

2024 is the year of conferences for Promptly as we are excited to be exhibiting at the American Urological Association Conference in San Antonio! After finding out there is no basement in the Alamo, be sure to stop by Booth 2928 to take your patient experience to the next level and automate all the tedious tasks impacting your staff's morale! #patientexperience #patientengagement #urology #insurance #goodfaithestimates #appointmentreminders #processing #payments #nosurpriseact #recalls #reactivations #onlinescheduling #marketing #costestimates #texttopay #outstandingbalancealerts #patientpayments #onlinereputation #dataanalytics #referrals #contactlesscheckin #staffburnout #cardonfile #multipartypayments #intakeforms #broadcastmessaging #automatedwaitlist #digitalintakeforms #demographic #questionnaires #NPS #checkin CardSmart

Promptly is headed back to the Windy City for the American Alliance of Orthopaedic Executives (AAOE) Conference this weekend! Come to Booth 529 to learn how to easily provide accurate patient cost estimates and automate manual tasks for your entire practice. #patientexperience #patientengagement #ortho #Orthopaedic #insurance #goodfaithestimates #appointmentreminders #processing #payments #nosurpriseact #recalls #reactivations #onlinescheduling #marketing #costestimates #texttopay #balancealerts #patientpayments #onlinereputation #dataanalytics #referrals #contactlesscheckin #staffburnout #cardonfile #multipartypayments #intakeforms #broadcastmessaging #automatedwaitlist #digitalintakeforms #demographic #questionnaires #NPS CardSmart

Join Our Webinar: “Navigating the Patient Journey” on April 25, 2024, at 8:00 PM ET. Discover how Engage and Promptly Patient Experience Suite can revolutionize your healthcare practice. Learn from top experts, engage in meaningful discussions, and gain actionable insights. Participants: Host: Marcus Hackler, SVP, CMO, Engage Technologies Group Support: David Pennington, RN, BSN, MBA, SVP, Ocular Sales, Engage Technologies Group Special Guests: - Anish Kapur, MD, President, FocalPoint Holdings - Promptly - Gregory Grasso, Director Of Business Development at Promptly - Mark Babbitt, Director of Strategy at Promptly Ideal for healthcare professionals looking to enhance patient care with innovative technology! Register now to secure your spot! https://bit.ly/43Ys64r #PatientJourney #PatientEngagement #PatientEducation #PatientCare #Healthcare #HealthTech #MedTech