Pretectum

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Technology is an enabler, not a replacement. While AI and automation can enhance efficiency, the human touch remains crucial in customer interactions.

Data governance policies need to be enforced consistently. Pretectum's CMDM automates policy enforcement, reducing the risk of non-compliance and ensuring data is handled according to organizational standards.

FYI: Truly cloud-native Customer Master Data Management: Customer Master data management (CMDM) is the process of managing critical customer data assets within your organization to provide a single, trusted source of information in relation to customers. A true cloud-native CMDM platform is built from the ground up to run on cloud infrastructure and services, leveraging modern technologies like NoSQL databases and managed services to deliver superior business benefits. Compared to on-premise or cloud-hosted master data management models, a cloud-native platform offers several key advantages: * Faster time-to-value and lower total cost of ownership, as the cloud provider manages the underlying infrastructure and services * Improved scalability and responsiveness through auto-scaling capabilities to handle spikes in data and usage * Greater business agility and flexibility through a microservices-based architecture and the ability to quickly adapt to changing requirements * Enhanced reliability, availability and performance by taking advantage of provider-specific managed services In contrast, “cloud-ready” or “cloud-hosted” solutions that simply migrate an on-premise system to the cloud do not provide the same level of cloud-native benefits and capabilities. How Data Management Delivery Has Evolved Master Data Management models have evolved to address diverse organizational data management challenges. The on-premise data management model is the legacy enterprise software delivery model, installed locally on data centre infrastructure (servers, databases, OS). Monitoring, operating, backups, redundancy, failovers as well and upgrading the master data management software and hardware are the responsibility of the customer. The on-premise model comes with a substantial CAPEX commitment and also claims a significant OPEX. Security, scaling, and business continuity are fully managed by the customer, typically through their own IT or a resourcing arrangement with a managed services vendor. Running an on-premise data management platform with a cloud provider is, for some companies, a shortcut to claiming they have a cloud-based one. As the underlying architecture is the same as the on-premise version, they cannot leverage the full benefits of cloud services. Cloud-hosted data management is still challenging to upgrade and requires manual effort and considerable investment to manage the migrations. Monitoring and maintenance of the hosting account are often the responsibility of the customer, reducing the benefits of being in the cloud. Cloud-Native Customer Master Data Management Cloud-native CMDM is built from the ground up to run on cloud infrastructure and services. Designed exclusively for the cloud, it can easily provision seamless upgrades and release cycles. In more modern cloud-native offerings like the… #CMDM #Cloud #ROI

The integration of CMDM with business intelligence tools facilitates more personalized customer experiences and targeted marketing campaigns.

Data quality matters. CMDM ensures that your customer data is accurate, complete, and up-to-date, leading to more reliable business intelligence and better strategic decisions. #LoyaltyIsUpforGrabs

CMDM improves data accessibility across departments, fostering better collaboration and more informed decision-making throughout the organization.

Understanding the "why" and "how" from your customers' perspective is equally important as understanding the "why" of your product. #loyaltyisupforgrabs https:/www.pretectum.com

Strengthen fraud detection with customer behavior data. Implement preventive measures powered by CMDM to secure transactions and maintain trust.

Role-based access control is crucial for data security. Pretectum's CMDM implements granular access controls, ensuring that only authorized personnel can view and modify sensitive data.