Are you using old-fashioned IVRs? Parlance can help! https://hubs.ly/Q02GYnD70
Parlance
Telecommunications
Woburn, MA 4,680 followers
Hundreds of health systems nationwide rely on Parlance conversational AI solutions to accelerate patient access to care.
About us
The voice is a powerful tool. We believe that consumers deserve friction-free, voice-driven access at the organizations they communicate with everyday. At Parlance, we use conversational AI to modernize and improve every caller’s journey by empowering organizations to harness the power of voice. We enable your customers to speak naturally and connect quickly when they call on the phone. Over 25 years of expertise in healthcare, enterprise and education have taught us that technology alone doesn't guarantee our success or yours. Instead, success comes from forging strong partnerships – knowing your organization, understanding your challenges, and supporting your goals. As a managed service, Parlance offers not only industry-leading technology, but a team of passionate professionals who guarantee ROI.
- Website
-
http://www.parlancecorp.com
External link for Parlance
- Industry
- Telecommunications
- Company size
- 51-200 employees
- Headquarters
- Woburn, MA
- Type
- Privately Held
- Founded
- 1996
- Specialties
- Managed Service, IVR, AI, Conversational AI, IVA, HealthTech, Speech Recognition, NLU, NLP, Integration into EMR Systems, Switch Agnostic, Intelligent Virtual Assistant, and Interactive Voice Response
Locations
-
Primary
Get directions
400 West Cummings Park
Suite 2000
Woburn, MA 01801, US
Employees at Parlance
Updates
-
Communicating with a health system is EASY… when callers can use their voices! https://hubs.ly/Q02GYJr_0
Automated Call Routing vs Live Support
https://www.parlancecorp.com
-
Is your health system alienating senior citizens? Let Parlance help -https://hubs.ly/Q02GWMgl0
-
-
First impressions are everything. Are you frustrating people with long hold times? Parlance can help. https://hubs.ly/Q02GDYHd0
-
-
74% of contact center agents are burned out. https://hubs.ly/Q02GDWDb0
-
-
Take the burden off of your contact center agents! https://hubs.ly/Q02GFfCv0
-
-
8x more people use the phone than online portals to access healthcare. Invest in the right tools - https://hubs.ly/Q02GF7g10
-
-
Conversational AI makes healthcare agent and operator jobs easier. https://bit.ly/464jk5Y
-
-
No buttons to press, no long hold times, no problem! Learn how conversational AI in healthcare improves the caller journey - https://bit.ly/3zLaa27
-
-
Conversational AI solutions make reaching a doctor, appointment scheduling, and frequently asked questions easy for callers. Parlance works with hundreds of health systems across the US. https://bit.ly/4agu4i1
-