Today we're announcing the launch of new capabilities and upgrades to the PagerDuty Operations Cloud, designed to revolutionize incident management, standardize automation practices, and modernize operations centers. Say hello to: ✨ PagerDuty Copilot — our generative AI capabilities— designed to drive greater productivity and reduce operating costs ✨ PagerDuty Operations Console, purpose-built to help modern operations centers and ITOps teams to run more efficiently ✨ Significant enhancements for automation standardization at scale ✨End-to-end automated workflows –with Jeli post-incident reviews built-in– that can guide remediation and drive continuous improvement Full details ➡️ bit.ly/3WL3F90
About us
In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future. Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe. Join us to lead uncharted efforts and reinvent how companies run.
- Website
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https://www.pagerduty.com
External link for PagerDuty
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- San Francisco, CA
- Type
- Public Company
- Founded
- 2009
Products
PagerDuty
Incident Management Software
See how PagerDuty's Platform for Real-Time Operations integrates machine data & human intelligence to improve visibility & agility across organizations. Sign up for a free 14 day trial!
Locations
Employees at PagerDuty
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Sameer Dholakia
Partner at Bessemer Venture Partners. Investor, Board Member, Former CEO. Passionate about building great companies with great people.
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Tim Armandpour
CTO - PagerDuty (NYSE: PD)
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Daniel Nunes
Brand and Marketing Services Copywriter at PagerDuty
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Brian Merchant
Strategic Account Executive | Transformational Leadership | Sales Strategy | Lead Generation | Customer Acquisition | Key Account Management | SaaS…
Updates
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Ever wondered how Snowflake achieves operational resilience? At our recent #PagerDutyOnTour San Francisco event, their Chief Data and Information Officer, Sunny Bedi, shared key insights about reducing noise and avoiding unnecessary tickets with PagerDuty AIOps, as well as the importance of building a robust data strategy. More insights ➡️ bit.ly/3Wi3DEM
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Our CEO and Chairperson, Jennifer Tejada, called last week's global outage "a good reminder that the effort we undertake to build operational resilience, to prepare for these unexpected but challenging moments, you have to anticipate them. You have to invest in the infrastructure, the redundancy, and the resilience to deliver when the time comes." Thank you Ed Ludlow, Caroline Hyde and Bloomberg Television for speaking with Jennifer.
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In case you missed it: Our CEO and Chairperson, Jennifer Tejada, joined Bloomberg Television to discuss tech outages. Check out the conversation ⬇
As Crowdstrike continues its Windows restoration efforts after last weeks outages, Jennifer Tejada of PagerDuty says tech disruptions will and is happening more every year https://trib.al/fkwZY6h
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Last week we hosted our 10th annual PagerCon, an internal Product Development conference that allows our global employees to break away from their regular day-to-day work and learn from each other. Dutonians also had the chance to give back to their communities by volunteering, hosting item collection drives, supporting our impact customers and raising much-needed funds for local causes at in-person events! Check out the highlights 📸
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One of the things CEO and Chairperson Jennifer Tejada predicted when she joined PagerDuty eight years ago was that technology and software automation would emerge as primary revenue drivers versus back-office enablers. Today, that’s more true than ever, with IT influencing the bottom line, she told Barron's Andy Serwer in a recent interview. “We’re still very early in understanding not only what the technology can do, but how it unlocks business value and consumer value, and how we manage it responsibly.” Watch the full interview as Jennifer shares her insights on tech outages and more in this conversion ⬇️
What Causes Tech Outages? PagerDuty's CEO Weighs In. | At Barron's
https://www.youtube.com/
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We caught up with Zendesk's Erin McKeown at #PagerDutyOnTour San Francisco, where she highlighted how our Automation Standardization and Center of Excellence (COE) solution empowers them to build better customer experiences. 💫 Full highlights in our blog ➡️ bit.ly/3Wi3DEM
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🗓️ Today: East Coast and EMEA's session of Demo Roundups! Scale Support Teams with PagerDuty's CX Operations. Join us live to discover PagerDuty's Customer Service Operations capabilities and ask your questions to the team! 💬 #PagerDutyCommunity #Demo #Webinar #CustomerExperienceOperations
Demo Roundups! Scale Support Teams with PagerDuty's CX Operations
www.linkedin.com
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As we count down to #PagerDutyOnTour Sydney next week, we're excited to introduce a few more of our incredible speakers: ✨ Katherine Post Calvert, Chief Marketing Officer at PagerDuty ✨ Jessica Watson OAM, Inspirational Speaker ✨ Anthony Laye, Celebrity Mentalist and Host You won't want to miss out on this unique opportunity to learn, network and be entertained. Register now ➡️ bit.ly/3S5ITh9
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👋 Meet Caroline Hood, our Director of Sales, Enterprise South East. Explore her career journey at PagerDuty, gain insights into our workplace culture and discover her valuable advice for sales professionals interested in joining her team on Built In ➡️ bit.ly/4cWFauI