Orleans Parish Communication District

For those of you enjoying the 2024 Essence Festival of Culture, have fun and stay safe. If you find yourself in an emergency, please note that our click-the-link feature by Carbyne allows our Emergency Communication Specialists (ECS) to text a link to your phone and once opened, allows our ECS access to your location and video throughout the duration of the call. If you don’t know your location, or are experiencing barriers to communicating essential information verbally, don’t be afraid to click the link, it is safe! See the video for more.

Our 9-1-1 phone lines were down from 9:04 am until roughly 9:15 am this morning. They are back up and working again. We are calling back all calls that were dropped during that time. Please don’t call to “test” if our phone lines are working again, as your test call takes a call operator away from a real call. We don’t anticipate any further disruptions to service but our vendor is monitoring our systems closely. We are still working with our vendor to identify the cause of the service disruption and will update the public once we have that information.

PSA: We recently had a disruption in service to our 9-1-1 phone lines. Our 9-1-1 phone lines are now back up and working. We are working with partners to identify the cause of the disruption.

As we observe Juneteenth today, may we not erase our Nation’s history but rather learn from and integrate its teachings into our present and future for a nation that stands on honesty, equality and opportunity for all. Happy Juneteenth!

Happy Father's Day from OPCD. We hope that today you are recognized for your crucial role in your childrens lives and are celebrated for all of your contributions.

We're Hiring a Public Information Officer (PIO) Reports To: Executive Director Job Type: Full Time, In Office Starting Salary: $70,000 annually, 35 hours a week Job Purpose/Summary of Position: The PIO is the liaison between the agency and the public and is responsible for issuing timely print and digital content, answering queries from the media, arranging interviews, and communicating the agency’s position on various topics and issues to the media and public in general. Apply by Monday, June 17, 2024 at 4 PM at www.opcdla.gov/careers

We’re Hiring 9-1-1 Emergency Communications Specialist Recruits - $18.91/hour, scheduled 35 hours a week for six weeks of training - $21.71/hour after training completion Reporting to the Training Manager, the 9-1-1 Emergency Communications Specialist Recruit receives training on how to handle emergency and non-emergency calls. Apply at www.opcdla.gov/careers. The application deadline is Friday, June 14, 2024, at 4 PM.

Happy pride month from your friends and family at OPCD.

Today, OPCD Executive Director, Karl Fasold attended the City of New Orleans annual hurricane preparedness press conference. Here, Director Fasold took the opportunity to communicate to residents and visitors that our communications center will be staffed and ready to assist you both on the emergency and non-emergency end of our operations, in the event of a hurricane. If you call 9-1-1 and aren’t immediately connected, please, stay on the line and don’t hang up. You will loose your place in the queue and start again at the end of the queue, for each time you hang up and call back. Stay safe City of New Orleans. Make a plan, stay informed. Communicate your plan to your friends and family and please look out for each other, particularly your neighbors and those who are elderly or otherwise vulnerable. Text NOLAREADY to 77295 for emergency alerts.

Today we remember the brave men and women who lost their lives serving in the U.S. Armed Forces.