Nextiva

Nextiva

Software Development

Scottsdale, Arizona 146,110 followers

Build Amazing customer experiences

About us

Build amazing customer experiences with Nextiva’s AI-powered platform. Nextiva powers 100,000+ businesses and billions of interactions annually with its customer experience platform. From one AI-powered conversation hub, Nextiva transforms how businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its initial funding round, valuing the company at $2.7B in late 2021.

Website
https://www.nextiva.com
Industry
Software Development
Company size
1,001-5,000 employees
Headquarters
Scottsdale, Arizona
Type
Privately Held
Founded
2008
Specialties
Customer Experience, Amazing Service®, Journey Orchestration, Automation, Contact Center, Unified Communications, Brand Management, Software Development, Workforce Management, Customer Conversations, Analytics & Reporting, and AI, ML, NLP

Products

Locations

  • Primary

    9451 E Via de Ventura

    Scottsdale, Arizona 85256, US

    Get directions
  • 5201 Great American Parkway

    Suite 320

    Santa Clara, California 95054, US

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  • 57 Lva Tolstogo Street

    9th Floor

    Kyiv, Ukraine 01032, UA

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  • Amado Nervo 2200, Jardines del Sol

    Zapopan, Jalisco 45050, MX

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  • Av. Rubén Darío 425 Circunvalación Vallarta

    Guadalajara, Jalisco 44680, MX

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  • 91 Springboard 7th Floor, Trifecta Adatto 21, ITPL Main Road

    Garudachar Palya, Mahadevapura , Bengaluru, Karnataka 560048 , IN

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  • 4514 Cole Ave

    410

    Dallas, Texas 75205, US

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  • 5230 Las Virgenes Rd

    Suite 210

    Calabasas, California 91302, US

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Employees at Nextiva

Updates

  • View organization page for Nextiva, graphic

    146,110 followers

    In AI, the party's winding down: Welcome to the sobering reality. 🕒 The initial hype is fading as algorithms stumble, models misfire, and systems deliver unexpected outputs. Sound familiar? While AI isn't a silver bullet, it can be total game-changer for your business when implemented strategically.

  • View organization page for Nextiva, graphic

    146,110 followers

    Join us Wednesday at 9am PT for an exclusive session with Wayne Butterfield, Global Head of Intelligent Automation Solutions at ISG, and Chris Bryant, Director of Strategic Growth at Nextiva. Gain expert insights on current CX challenges and discover innovative strategies to overcome them. In this session, you’ll learn: ✅ The top priorities for your customers in 2024 (with actionable insights) ✅ Identifying where AI can greatly improve your customer journey ✅ Major CX challenges today (and how to overcome them) ✅ How personalization is key to winning over your customers Register here: ➡️  https://bityl.co/QpPG

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  • View organization page for Nextiva, graphic

    146,110 followers

    Is your organization ready to adapt to the changing state of CX? Our latest report highlights key trends and strategies for CX success. Join our webinar on July 10th at 9 am PT for expert analysis on top CX challenges and innovative solutions. Wayne Butterfield, Global Head of Intelligent Automation Solutions at ISG, and Christopher Bryant, Director of Strategic Growth at Nextiva, will cover: ✅ The top priorities for your customers in 2024 (with actionable insights) ✅ Identifying where AI can greatly improve your customer journey ✅ Major CX challenges today (and how to overcome them) ✅ How personalization is key to winning over your customers Register here: ➡️ https://bityl.co/QpPG

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  • View organization page for Nextiva, graphic

    146,110 followers

    Last Knight, our Marketing team had a blast at Medieval Times in Scottsdale! Team Yellow battling Blue! ⚔ 🐎 Gathering the team for some fun, finger food, and libations was truly a knight to remember. From jousting to jesters, our team bonded over an evening of medieval memories and indulged in a feast fit for royalty. So it was a royal success, to say the least, and we're all sharpened up to conquer our Marketing endeavors ahead! 🏰🛡️

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      +2
  • View organization page for Nextiva, graphic

    146,110 followers

    🚀 Nextiva Contact Center: Perfect for Engaging Distracted Customers! 🚀 Capture and maintain customer attention with Nextiva Contact Center’s capabilities: 🔔 Interest Reminders: Continuous reminders for flagged items. 🛒 Abandoned Cart Recovery: Timely reminders to complete purchases. 📏 Size Availability Alerts: Notifications when desired sizes are back in stock. 🤖 Automated Replies: Instant responses based on historical questions. Boost engagement and turn interest into sales with Nextiva.

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Funding

Nextiva 1 total round

Last Round

Private equity

US$ 200.0M

See more info on crunchbase