New York City Department of Consumer and Worker Protection

The NYC Department of Consumer and Worker Protection (DCWP)—formerly the Department of Consumer Affairs (DCA)—protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram and YouTube as @helloDCWP. Read the City's Social Media Policy: nyc.gov/socialmediapolicy

Website

http://www.nyc.gov/dcwp

External link for New York City Department of Consumer and Worker Protection

Industry

Government Administration

Company size

201-500 employees

Headquarters

New York

Type

Government Agency

Founded

1969

Specialties

Business Licensing, Consumer Complaints, Financial Empowerment, Paid Sick Leave Law, Workplace Laws, and Business Education