NATSO Foundation

The NATSO Foundation and HAAS Alert recently offered a demonstration for the travel center industry. Here Thomas Parbs answers a frequently asked question. You can watch the entire demo recording on NATSO's website. Amy Toner

Cameron Cordova, vice president of sales at PMW Electronic Price Signs, shared these travel center sign tips during a NATSO Connect 2024 keynote panel moderated by Polly Flinn, founder of Flinnstone Strategies. (Thank you PWM Electronic Price Signs for supporting the NATSO Foundation by generously sponsoring the education at NATSO Connect!) #travelcenter #truckstops #digitalsigns

Does Darren Schulte, NATSO’s vice president of membership, see more companies entering the #travelcenter business? Will the rise of the small to mid-size chain continue? This week on the NATSO Foundation's podcast, Schulte joined Amy Toner, NATSO Foundation executive director, to discuss this and more in a look at groundbreaking #trends, #technological impacts, and the latest on the industry’s competitive landscape.

Don't miss our webinar today! Register here: https://hubs.la/Q02HCmv50 #truckstops #travelcenters

Travel center parking lots should be safe, offer driver comforts, and even make money with additions such as kiosks and cell towers. For inspiration, we've rounded up some parking lot ideas from NATSO members.

A recent NATSO Foundation Stop Watch article, "How to Attract and Retain Travel Center Employees," has many helpful tips on finding and cultivating the right talent. Check it out here: https://hubs.la/Q02GqsSm0 #truckstops #travelcenters

From forecourts to menu boards to mobile apps, travel centers and C-stores are paying more attention to their customer experience. This increased focus is the result of travel centers and C-stores needing to compete beyond the traditional C-store channel (QSRs and others trying to nudge into the “convenience” space), higher expectations for digital accessibility, and the increased importance of food service, where customer experience is a huge determiner of success. In this podcast discussion with Amy Toner at the NATSO Foundation we discuss customer experience and NexCX, NexChapter’s suite of customer experience assessment solutions purpose-built for the convenience industry. In addition to discussing NexCX’s unique customer experience assessment capabilities, we delve into a specific example of how a convenience retailer was able to utilize a customer experience assessment to make changes that resulted in a measurable increase in customer engagement. 🎤 https://hubs.la/Q02GpDP50 ⏩ At NexChapter I'm helping clients leverage customer data to drive stronger engagement. 📩 Reach out if you'd like to discuss: matt@nexchapterinc.com #cx #customerexperience #convenience #cstores #nexchapterinc

We get a lot of questions on how to grow your brand with Trucker Path. Thank you for sharing good information Chris Oliver.

Truck stop and travel center operators who cast a wide net when recruiting will increase the likelihood of finding quality candidates with the right skills and attract a diverse group of employees. The NATSO Foundation's magazine gathered some ideas of how to cast that wide net.

We are seeing a trend of more attention spent to the backcourt entrance. We've rounded up some examples of welcoming entries and exits from the diesel fuel islands for inspiration. #truckstops #travelcenters