#BREAKING Narvar is partnering with Kohl's and Inmar Intelligence to launch The Return Drop @ Kohl’s. Now, consumers can make packageless and label-free returns at 1,100+ Kohl’s stores nationwide. Convenience just got a major upgrade; reach out to learn more! https://lnkd.in/eEXwt6VC
Narvar
Technology, Information and Internet
San Mateo, California 23,806 followers
Simplify the everyday lives of consumers.
About us
***Who We Are*** If you've ever bought something online, there's a good chance we’ve already met—we are Narvar. Narvar pioneered how brands engage with consumers beyond the "buy" button through order tracking, delivery notifications, returns and exchanges. Today, Narvar's comprehensive post-purchase platform empowers 1200+ of the world's most-admired brands—including Sephora, Levi's, and L'Oréal—to build trust, retain revenue, and grow customer lifetime value. ***What We Do*** Narvar's end-to-end post-purchase platform focuses on driving customer loyalty and increasing lifetime value through the provisions of a seamless post-purchase experience. Recognized by Fast Company as one of its "most innovative companies", Narvar serves 80% of US adults annually across 2 billion outbound shipments and 80 million returns. Worldwide, we touch over 125 million consumers each year across 8 billion interactions in 38 countries and in 55 languages. ***What We Stand For*** As pioneers of the post-purchase movement, we believe in fearlessly navigating the unknown. We are professionals who thrive on adventure and nurture a collective mindset of constant innovation. Ours is a home for full hearts and creative minds—not big egos—because we know that kind of home leads to the biggest innovations in customer experience.
- Website
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http://narvar.com
External link for Narvar
- Industry
- Technology, Information and Internet
- Company size
- 201-500 employees
- Headquarters
- San Mateo, California
- Type
- Privately Held
- Founded
- 2012
- Specialties
- retail, post-purchase, returns, logistics, supply chain, ecommerce, D2C, retail news, Order tracking, tracking package, Online shopping, Exchanges, Shopify, SaaS, consumer trends, Consumer behavior, Shipping, Packaging, and Reverse logistics
Locations
Employees at Narvar
Updates
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🚀 Transform Your Shopify Customer Journey with Narvar! 🌟 We're thrilled to be part of the Ultimate Shopify Customer Journey webinar coming up later this month-- alongside our friends at Gorgias, Shopify, LoyaltyLion! Join us and learn how to improve your CX from start to finish. 📅 Date: July 20, 2024 🕒 Time: 2 PM ET 🔗 Register Today: https://lnkd.in/eVMay4CQ #Ecommerce #CustomerSuccess #ShopifyWebinar #Narvar #CustomerJourney
Ultimate Shopify Customer Journey
dtcx.events
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In the ever-evolving landscape of ecommerce, optimizing conversion rates is crucial 🛍️💰 Discover Narvar VP of Customer Strategy David Morin's top 5 strategies to boost your sales and enhance customer satisfaction by: 🔹 Embracing omnichannel for a seamless shopping experience 🔹 Buildingcustomer trust through transparency and exceptional service 🔹 Simplifying shipping & returns to reduce cart abandonment 🔹 Optimizing product pages with high-quality images and detailed descriptions 🔹 Providing accurate delivery estimates to enhance customer confidence Read the full article here: https://lnkd.in/eQ_m6Yyk #Ecommerce #CRO #CustomerExperience #RetailInnovation #Narvar
Our Top 5 E-commerce Conversion Rate Optimization Strategies
corp.narvar.com
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🔄 Future-Proof Your Supply Chain 🔄 Is your logistics strategy keeping up with the demands of the market? Learn how a diversified carrier network can help you adapt, save costs, and enhance delivery performance while maintaining customer satisfaction (via Deovrat Singh) https://lnkd.in/e4uWK-9H
The Business Case for Carrier Diversification: How Strategic Optimization Benefits Retailers
corp.narvar.com
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Welcome back to our engineering spotlight series! Today, we're thrilled to introduce Jishnu Mohan, a Senior Software Engineer at Narvar, a Senior Software Engineer with 13+ years of experience in early-stage startups. Jishnu thrives in dynamic environments where he can take on significant product responsibilities. After three months with Narvar, he shares his story! 🚀 🌱 Jishnu's Journey at Narvar "From day one, the onboarding process at Narvar has been both exciting and smooth. The entire team has been incredibly welcoming, patient, and supportive. Whether it’s my direct teammates or colleagues in other time zones, everyone has been exceptionally helpful, always ready to provide context and assistance whenever needed," says Jishnu. 💼 Jishnu's Role and Responsibilities "I am part of the Track Team at Narvar, where we manage the Track page and related products. These pages are a critical part of the post-purchase journey, handling millions of page visits daily. Consumers visit these pages uniquely over three times, making them some of the most important real estate on our platform. Ensuring a stable and performant tracking page and APIs is our top priority. We also manage the admin portal to customize and manage the page, contributing to the seamless experience our users expect. The impact and importance of this role make my job incredibly rewarding and fun." 💡 Why Join Narvar? "Narvar provides continuous learning and professional advancement opportunities. Whether through access to learning platforms, frequent webinars organized by the People team, or a clearly defined career path, there are always ways to grow and excel here. Because our teams are tightly knit, you have the opportunity to make a significant impact on both the product and the company as a whole. The upper management is always receptive to ideas from all employees and willing to let you work on those ideas." ____ If you're looking for a place where you can grow, make a difference, and be part of an amazing team, Narvar is the place for you. Let's build the future of post-purchase experiences together!
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Continuing our series spotlighting the incredible engineering talent here at Narvar, we introduce you to Chethan Sindhie! 👨💻 Chethan is our Director of Engineering! With 15+ years of experience in fintech and ecommerce, he leads a team of brilliant engineers working on our Promise product and partnership solutions. 👨💻 🎉 One of Chethan's favorite memories at Narvar? Our hackathon days! In 2018, one led to a significant feature for our Notify product, solving onboarding challenges for multi-locale retailers. 🏆 "A few of us built an email onboarding workflow, which went on to become a crucial product feature for our Notify product. We won the hackathon (and prizes!), demonstrating our core value 'Do great things together.'" 🔍 Curious about what it's like to work at Narvar? You can find out for yourself! We’re hiring 😉 https://lnkd.in/gHtnk9eP
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🚀 Meet gagana deepu t.s, Senior Software Engineer at Narvar! 🚀 From starting as a Software Engineer in 2019 to becoming a Senior Software Engineer, Gagana Deepu's journey at Narvar is inspiring! During his time at Narvar, Gagana has significantly simplified logistics operations for retailers, reduced carrier system integration time from days to under an hour, enhanced messaging capabilities, and improved data quality and system reliability. His work has streamlined processes and driven impactful improvements, making a noticeable difference in the way Narvar operates and serves its customers. #EmployeeJourney #CareerGrowth #NarvarTalent #EngineeringExcellence
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🎉 As promised, we mentioned there were more sessions on the books at the Lead Conference that we're excited about – here are the others! Retailers, mark your calendars and schedules for Day 2 of the Lead Conference. Join us as we attend and learn from these incredible sessions. 👇 📅 Day 2 - Thursday, July 11 ⏰ 9:15 - 9:55 AM 📍 Future of Direct-to-Consumer in Luxury feat. Mark Katz (COO/CFO, Vera Wang), Leila Jalai (SVP Global Planning & Inventory Management, David Yurman), Jon Zeiders (President, STAUD), Marie Driscoll, CFA (Adjunct Professor, The New School and Fashion Institute of Technology). ⏰ 10:05 - 10:45 AM 📍 Preparing Your Brand for a Constantly Changing World: Future Proofing Tech Investments feat. Scott Lux (Global EVP I Ecommerce, Technology, and Innovation, Esprit), Juliette Arnaud (Director of Enterprise Applications, Supreme), Ron Ijack (SVP, Head of Information Technology, Roots), and Christine Russo (Principal, Retail Creative and Consulting Agency). ⏰ 11:55 - 12:35 PM 📍 Transforming the Organization Through Customer Insights feat. Angie Rieger (Chief Transformation Officer, Lands' End), Vivian Chang (Head of DTC Practice, The Clorox Company), and Liza Amlani (Principal and Co-Founder, Retail Strategy Group | The Merchant Life). ⏰ 2:40 - 3:20 PM 📍 AI Governance: How to Move Fast Without Breaking Things feat. Chris Peña (GVP, Consumer Technologies, PVH Corp.), Doug Zarkin (Chief Brand Officer, Good Feet Worldwide), Mandeep Bhatia (VP, Global Digital Product & Omnichannel Innovation, Tapestry), and Joe Laszlo (Head of Content, US, Shoptalk). Let’s connect and share ideas! 🤝✨ #LeadConference2024 #CustomerExperience #TechInvestments #AI #CustomerInsights #Narvar
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The countdown is on; we're just days away from one of our favorite events of the year – The Lead Conference, where innovation meets inspiration. From reimagining the future of retail to diving deep into loyalty, there's so much to look forward to!! Below are just a few of the sessions we are most excited about – and trust us, there are plenty more on our radar. Stay tuned for more updates! 👇 📅 Day 1 - Wednesday, July 10 ⏰ 10:00 - 10:40 AM 📍 Reimagining Stores for How an Omnichannel Customer Shops Today feat. Linda Li Steiner (Head of Customer Activation & Marketing, H&M Americas) and Danny Parisi (Senior Fashion Reporter, Glossy) ⏰ 11:00 - 11:40 AM 📍 Personalizing Customer Interactions from Awareness to Loyalty feat. Bennett Fox-Glassman (SVP, Customer Journey, Macy's) and Rick Watson (Founder & CEO, RMW Consulting) ⏰ 1:00 - 1:40 PM 📍 Reinvention of Loyalty Through Data feat. Quynh Dang (VP, Brand Marketing, Nanit) and Nandika Suri (VP, Global CRM, Loyalty & Personalization, Under Armour) and Aaron Conant (Co-Founder & Chief Digital Strategist, BWG Connect) These sessions promise to deliver invaluable knowledge and fresh perspectives that align perfectly with our mission to enhance the CX. Who else is excited?! Let’s connect and share ideas! 🤝✨ https://lnkd.in/eE6-zKKh #LeadConference2024 #CustomerExperience #Omnichannel #Loyalty #Personalization #Narvar Noah G. Keegan Hudson Diana Ghigliotti Lori Tenan Brendan Baker Nick Cook Morgan Thomas Brett Milstein Samantha Gracia
The Lead Summit 2024
https://summit.the-lead.co
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🎀 Come on Barbie, let's go party at The Lead Summit! 🎀 ✨ Narvar's Dreamhouse is ready to welcome you next week at booth 804! Swing by to customize some fabulous merch and meet our amazing team. Retailers, get ready to turn your dreams into reality with our innovative solutions. See you there! 💖🏠✨ Lori Tenan Brendan Baker Brett Milstein Nick Cook Morgan Thomas Diana Ghigliotti Samantha Gracia #LeadSummit #NarvarDreamhouse #RetailInnovation #BarbieDreams
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