Message Broadcast

Join us for an exclusive up webinar with Paul Watkins from Message Broadcast and Chris Huff from Base64.ai Document AI. as they revisit and expand upon the AI technologies presented at the PowerUp conference. This engaging webinar will feature compelling demos, including ChatGPT and Computer Vision AI, showcasing how these technologies create highly engaging and effective virtual assistants. Don’t miss this opportunity to see how AI can transform the communication strategy for your utility. https://lnkd.in/gRVKxYzS

Is your utility prepared for summer outages? As temperatures rise, so does the strain on our electricity grids, often leading to power outages that can be both inconvenient and dangerous. Utility companies must have a robust strategy in place to manage these extreme conditions effectively. Learn how our solutions helped a major utility company achieve a delivery rate exceeding 1.5 million communications per hour, providing real-time reporting and carrier-certified delivery receipts. Stay ahead of the heat—let's ensure your utility is ready for any challenge.

What an amazing week in NYC! The Message Broadcast leadership team got together with our fantastic board members this week for strategy sessions and I could not be happier with the outcome! Buckle up, this rocket ship has taken off! Alex Wiley, CPA, Scott McClintock, Sultana Wazzan, Atif Hasan, Victoria McIntosh, Paul Watkins, Jason Sharma, Andy Bane

Are you ready to transform your utility communications? There's still time to join our exclusive webinar featuring Paul Watkins, Director of Product Management and Strategy at Message Broadcast, and Chris Huff, CEO of Base64.ai Document AI. and discover how to integrate Virtual Assistants with Advanced AI for exceptional customer engagement. During this engaging webinar they will showcase compelling demos, including ChatGPT and Computer Vision AI. Learn how to seamlessly integrate these tools with workflow and business rules to achieve outstanding results. Don't wait! Register now: https://lnkd.in/gRVKxYzS

Timely and effective communication during power outages is essential for both utilities and their customers. Despite technological advances, many utilities still face challenges in managing their internal communications effectively, leaving significant portions of their customer base without critical information during emergencies. 🔗 Read our latest blog post to learn more about building a successful outage communication strategy! https://lnkd.in/gUB_rFV9

Are you ready to transform your utility communications? Join our exclusive webinar featuring Paul Watkins, Director of Product Management and Strategy at Message Broadcast, and Chris Huff, CEO of Base64.ai, and discover how to integrate Virtual Assistants with Advanced AI for exceptional customer engagement. During this engaging webinar they will showcase compelling demos, including ChatGPT and Computer Vision AI. Learn how to seamlessly integrate these tools with workflow and business rules to achieve outstanding results. Don’t miss this opportunity to revolutionize your communication strategy. https://lnkd.in/gRVKxYzS

In August 2020, the climate crisis led to the state's first rotating power outages in decades. Fast forward to September 2022, and California faced a record-breaking heat wave that pushed the energy grid to its limits again. Message Broadcast collaborated with major state utilities to send over 1.5 million communications per hour, helping to conserve 1.2 gigawatts of power in just 5 minutes and narrowly avoiding rolling blackouts. Want to learn how proactive communication can prevent crises and reduce costs? Read the full case study here: https://lnkd.in/g6wXk_sv

Discover how chatbots can transform your utility company by enhancing customer service and streamlining operations. Our eBook, "Practical Chatbot Applications," provides a deep dive into real-world applications that are changing the game. From providing seamless customer support to empowering your agents, learn how these digital assistants can increase efficiency across the board.

Timely and effective communication during power outages is essential for both utilities and their customers. Despite technological advances, many utilities still face challenges in managing their internal communications effectively, leaving significant portions of their customer base without critical information during emergencies. 🔗 Read our latest blog post to learn more about building a successful outage communication strategy! https://lnkd.in/gUB_rFV9

Severe weather events are increasing in frequency and intensity, leading to significant power outages. As these disruptions impact safety, comfort, and economic activities, proactive communication becomes essential. Proactive SMS & Email Alerts are critical in keeping customers informed and prepared. Read our blog post and learn how to build an effective outage communication strategy: https://lnkd.in/ggpQyQDi