Malomo

Womads Founder Lisa Oberst is spilling all the tips & tricks on Retention Chronicles with Mariah Parsons! #️⃣1️⃣ - don't overcomplicate things #️⃣2️⃣ - think through your CX and make sure your customers are informed with transactional emails #️⃣3️⃣ - listen to your customers, watch for new partner recommendations/integrations (like Malomo x Corso 😝), and adapt your tech stack Full episode link: https://lnkd.in/g8dX4S2E

#ICYMI: We're #hiring! The role: Customer Support Engineer 🤝 The responsibilities: Provide elite support for our systems, maintain weekly on-call support coverage, escalate unresolved issues to Senior Engineers, and the such. 🧑💼 The company: Top-tier branded order tracking for #Shopify brands. 💜 The person: A driven team player with a great attitude. 🤩 Interested? Learn more and apply here: https://bit.ly/3WhFBdl

Sometimes, it really is as easy as 1, 2, 3 😝 Customers engage with tracking information 4.6x per order. You have their attention, don't waste the opportunity! The most effective tracking pages are uniquely branded, engaging, and, most importantly, helpful. Learn more about how to design a high-converting order tracking page here: https://bit.ly/3Y1AYW5

Goodbye to skyrocketing customer acquisition costs 👋 Hello to sustainable profits 💰 July 16, Yaw Aning is connecting with #ecommerce experts Jimmy Kim Sendlane, Blake Imperl Digioh, Liam Veregin Aplo Group , and Michael Klonoff, MBA Gorgias for a 🔥 webinar. The group will share actionable tips and proven techniques for increasing customer retention, boosting lifetime value, and fueling sustainable growth. Trust us, you can't miss this one. RSVP here: https://lnkd.in/gKRA_25z

Pretty products? Yes please, Nēmah Madison Lee (Co-Founder & CEO of Nemah) joins Mariah on this week's episode of Retention Chronicles to discuss how he and his co-founder & wife Mary Lawless Lee started their brand. From years of creating content, they especially know what speaks to their customer and have established an incredible foundation of trust. Listen to the full episode here: https://lnkd.in/g7hhfABi

In case you haven't noticed, we're big on the #postpurchase experience around here 👀📦 Whether you’re new to the post-purchase world or looking for new ways to fill out your current strategy, you’ve come to the right place. From data control to upselling to personalization, we cover everything in our complete guide: https://bit.ly/3RO6xyo

Think you know everything about #ecommerce operations? Let's test your knowledge ➡️ https://hubs.la/Q02DDsPY0

And just like that, we're onto our 6th season of Retention Chronicles! 🎉 In this episode, Nikita Vakhrushev (Founder & CEO of ASPEKT) and Mariah discuss the basics of email deliverability, how to enhance performance, and stay complacent with new regulations. Watch the full episode here: https://lnkd.in/g5c8TUvp

#ICYMI: We launched our Extended Carrier Network (ECN), which adds access to thousands of new international and regional carriers 🎉 In addition to our 75+ carriers in our Standard Carrier Network, the ECN ensures our same exceptional tracking experience, but on a global scale. So, we're pretty much taking over the world 🌎 Learn more: https://hubs.la/Q02DB9f30

🚨 TODAY 🚨 Malomo CEO Yaw Aning and Sticky Digital Co-founder Nikki Tooman are coming together to discuss how your brand can retain and engage your customers during the #postpurchase experience. Tune in for an exclusive look at how Shopify merchants enhance their transactional messages by capturing first-party data and utilizing transactional emails. RSVP: https://lnkd.in/gNRAXaTN