Samsung aligns goals, employees, and tech to overcome challenges and drive digital strategy. Get their secrets to exceptional service in our latest Q&A with Ruben Lowenstein, Manager of Customer Care: https://lnkd.in/guMXd3hW 🔗✨ #CustomerExperience #DigitalTransformation #DigitalStrategy
Khoros
Software Development
Austin, Texas 130,814 followers
The award-winning Khoros platform helps brands harness the power of human connection across every digital interaction.
About us
Khoros’s award-winning customer engagement platform helps over 2,000 global brands, including one-third of the Fortune 100 companies, create customers for life. With over 20 patented technologies, Khoros connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management. Combined with our top-rated services, the Khoros platform enables brands to connect with customers throughout their entire digital journey. Khoros powers more than 500 million daily digital interactions and leverages AI to turn these interactions into actionable insights. Primarily owned by Vista Equity Partners, Khoros is recognized as one of the Best Places to Work both nationally and locally across our 11 offices around the world. For more information, visit khoros.com.
- Website
-
https://www.khoros.com/
External link for Khoros
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- Austin, Texas
- Type
- Privately Held
- Founded
- 2019
Locations
Employees at Khoros
Updates
-
🚨 Google’s Business Messages is ending soon! 🚨 Read on how to prepare for the discontinuation of GBM and explore alternative messaging solutions to keep your interactions seamless and effective in our latest blog: https://lnkd.in/gKffkPFh #googlebusinessmessages #messagingsolutions
-
-
📣 Excited to see our very own Grigor Kotzev share SS&C Blue Prism's incredible community success story with Charlotte Kennett at the Community-led World Summit in London! 🌟 We enjoyed every moment of the day's top-notch sessions and connecting with fellow community experts.
-
-
Explore the future of telecom support! 📞🚀 Our latest ebook arms you with practical strategies and implementation tips for using AI and automation effectively - plus success stories, ROI calculations, and more! Download it now: https://lnkd.in/guk3cHdg #telecom #AIautomation
-
-
Typos and other errors may not seem like a big deal, but publishing mistake-filled content can sabotage your hard work. 🫠 But there's good news! Our friends at Opal outlined 7 tips to create mistake-free content and improve your engagement. Get the details: https://lnkd.in/gzCaRM9A #contentmarketing #writingtips
-
-
Ready to start the journey of evaluating community platforms? Hop in! 🚗 We've got your roadmap for evaluating and selecting the perfect community platform for your unique business needs. 🧭 #communitymanagement #onlinecommunities
-
Khoros reposted this
I’m at Community-led World today Please find me to talk about what Khoros are doing with community or just to say 👋 #ledbycommunity
-
-
77% of consumers expect seamless collaboration between your internal teams, along with quick, efficient support. 🏃♂️➡️ Our latest blog shows you how to create and implement a winning #customerservice strategy that boosts loyalty and drives business success. Read it now: https://lnkd.in/g7EfrJSZ 🚀
-
-
Bell, Canada’s largest telecommunications provider, created a digital-first customer service model to improve efficiency for customers, resulting in a 46% YoY improvement in resolution rates! Learn how: https://lnkd.in/ghRpgXGX ☎️ #telecom #customerservice #digitalfirst
-
-
In our new on-demand webinar, Jamie Johnston, Spotify's Community Program Manager, reveals how self-service strategies helped their #community team scale knowledge capture and publishing, reducing contact rates even with rapid user growth! 📺 Watch now: https://lnkd.in/gDHGXx7t
-