Now entering the boardroom: your supply chain ⚠ Halfway through 2024 and we're already seeing an increase in enterprise supply chain investment and an increased dependance on service providers. The critical factor? Enterprises recognize that their success hinges on the strength of their supply chains. Navigate the supply chain labyrinth with ease. Read our latest report, "Navigating the labyrinth: Neo Tangent Limited's blueprint for collaborative supply chains," today: https://lnkd.in/eT8kNYtF Phil Fersht | Saurabh Gupta | Elena Christopher | Tony Filippone | Ashish Chaturvedi | Krupa K S | Yash Chauhan | Sandesh Kurkal | JONATHON CHEN | Jay Wong | Tracy Zhang | Amy Leung | Samuel Tsang | Leelavathi SC | Charley Song #SupplyChain #FutureOfSupplyChain #HFSResearch
HFS Research
Research Services
Cambridge, Massachusetts 34,377 followers
INNOVATIVE. INTREPID. BOLD.
About us
HFS is a leading global research and analysis firm trusted at the highest levels of executive leadership. Our mission is to help our clients—both service providers and the companies that rely on them—tackle challenges, make bold moves, and bring big ideas to life by arming them with accurate, visionary, and thought-provoking insight into issues that impact their business. We’re not a research mill. Our analysts and strategists have deep, real-world experience in the subjects they cover. They’re respected for their independent, no-nonsense perspectives based on thorough research, reliable data, and personal engagements with industry leaders. We closely watch key industry sectors, market trends, and competitive pressures, and carefully track emerging technologies and delivery model innovations, the companies that provide them, and the impacts they have on the industry. We help our clients generate new ideas, redefine how work gets done, and disrupt business models steeped in decades of antiquated processes and technology.
- Website
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https://www.hfsresearch.com
External link for HFS Research
- Industry
- Research Services
- Company size
- 51-200 employees
- Headquarters
- Cambridge, Massachusetts
- Type
- Privately Held
- Founded
- 2009
- Specialties
- Automation, Smart Analytics, Business Services, “As-a-Service” Economy Experts, Customer Experience Management, Outsourcing, blockchain, Artificial Intelligence, IT Services, Sourcing and Procurement, Engineering Services, Digital HR, Supply Chain, Energy and Utilities, Healthcare and Life Sciences, BFSI, OneOffice, Business Operations, Cognitive Analytics, Machine Learning, Finance and Accounting, Oil and Gas, Change Agents, Manufacturing Services, ServiceNow Services, Microsoft Dynamics Services, Workday Services, CX, Travel and Hospitality, IT Infrastructure Services, Triple-A Trifecta, Digital OneOffice, Telecom Services, Retail Services, Digital Transformation, SaaS Services, Big Data, Small Data, AI, BPO, GenAI, and GenerativeAI
Locations
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Primary
One Mifflin Place, Suite 400
Harvard Square
Cambridge, Massachusetts 02138, US
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Ortona House
110 Hills Road
Cambridge, East of England CB2 1LQ, GB
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E-1 Block (Beech)
Manyata Embassy Business Park - Outer Ring Road
Bangalore, 560045, IN
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Ottawa, Ontario, CA
Employees at HFS Research
Updates
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Together with Tech Mahindra, we are pleased to present the debut of a new market impact report, "Stop dreaming and start doing – your practical and urgent guide to winning with GenAI." New technologies such as GenAI have taken us into the territory of unknown unknowns. Best practices have yet to be discovered, let alone established. The best way through such uncertainty is to get on and try things—and learn from doing. Find out what we learned from our survey and interviews with 260 enterprise leaders and senior executives, and why a ‘doer’ mindset is crucial in these changing times: https://lnkd.in/ecWs9BUA #WinningWithGenAI #TechMahindra #HFSResearch Phil Fersht | Saurabh Gupta | Elena Christopher | Sia Rostami Ravari | Tony Filippone | David Cushman | Sam Duncan | Madhumita Phukan | Mohit Joshi | Kunal Purohit
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If an enterprise's data is so precious, why has it become such a mess? HFS Research, in partnership with Syniti, reached out to 300+ leaders across the global 2000 enterprises to find out what enterprises can do to improve data management and realize their strategic ambitions. Find out what we learned in our full report, "Don't drown in data debt; champion your Data First culture." https://lnkd.in/eniWNh6v #DataFirst #Syniti #HFSResearch Phil Fersht | Saurabh Gupta | Elena Christopher | David Cushman | Tony Filippone | Emma Melando | Sia Rostami Ravari | Donald Jin | Daniel Costa | Kevin M. Campbell
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Disruptors don’t accept anything as inevitable.Disruptors do rely on HFS. Inevitable? Challenge accepted. At HFS, we help our clients be the leaders instead of the followers, the industry disruptors instead of their victims. Come see why. https://lnkd.in/eXQb-h67 Phil Fersht | Saurabh Gupta | Elena Christopher | Tony Filippone | Emma Melando | Aubrey H. | Sia Rostami Ravari | Robert Brennan Hart | Thomas Reuner | David Cushman | Rohan Kulkarni | Joel M. | Melissa O'Brien | Neeraj Satpall
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Unveiling the Latest Hot Tech Report on TrueFoundry! HFS Research is eager to share our latest Hot Tech report, highlighting TrueFoundry. We chose TrueFoundry as an HFS OneOffice™ Hot Tech because it helps clients navigate complex GenAI use cases, offers expansive support for multiple LLMs, and effectively provisions resources amid rising cloud costs and GPU scarcity, showcasing significant growth potential. HFS Hot Tech reports represent an exclusive group of emerging players that we strongly believe in, each offering a distinct value proposition aimed at innovating toward the value unlocked by HFS OneOffice™ or HFS OneEcosystem™. 🔗 Read the full report here: https://lnkd.in/gNhdT4qC Phil Fersht │ Saurabh Gupta │ Elena Christopher │ Thomas Reuner │ David Cushman │ Daniel Costa │ Suhas AR │ Tony Filippone #HFSResearch #HotTech #Truefoundry #GenerativeAI
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🆕 📺 Catch the latest episode of HFS Unfiltered Stories, featuring a dynamic discussion on the opportunities and risks of GenAI in the enterprise, and the need for robust governance to ensure its responsible use. Join David Cushman, Executive Research Leader at HFS Research, as he engages in conversation with Arnab Chakraborty, Chief Responsible AI Officer at Accenture. Discover insights into: ➡ The risks and opportunities associated with GenAI ➡ Bridging the AI implementation gap ➡ Implementing a responsible AI governance strategy ➡ The importance of having robust governance in place before embarking on AI pilots or proofs of concept, particularly with traditional AI ➡ The evolving roles within organizations as data and AI maturity and importance grow ▶ Don't miss out this insightful discussion – https://lnkd.in/gsj4nvmn David Cushman | Phil Fersht | Saurabh Gupta | Elena Christopher | Tony Filippone | Emma Melando | Sia Rostami Ravari | Merly Abraham | Steve Dunkerley Arnab Chakraborty | Senthil (Sen) Ramani | Ava Regal | Erika Marshall | Sophie Burgess | Accenture #ResponsibleAI #GenAI #Operationalisation #ChiefResponsibleAIOffice #JulieSweet
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The Future of Banking: Modernization at its Best This is not a drill. The banking industry is gearing up for a transformation. Banks have been shackled by antiquated technology for far too long. What they need now is a nimble, adaptable tech stack that keeps pace with change without upending business operations. Who are the key players in making this a reality? Our latest HFS Horizons report has the answers. We’ve analyzed 18 top-tier service providers in the core banking modernization landscape, assessing their strengths and strategies. Find out who’s making waves and how they’re reshaping the banking world by downloading our new Horizons report today. Free access ends July 25! https://lnkd.in/gU2jbrsS Phil Fersht | Saurabh Gupta | Elena Christopher | Tony Filippone | Robert Brennan Hart | Thomas Reuner | David Cushman | Rohan Kulkarni | Joel M. | Melissa O'Brien | Divya Iyer | Niti J.
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New week, new report. 👏 After a tumultuous few years, the supply chain paradigm has reached a new crossroad—companies must have end-to-end capabilities to effectively manage modern supply chain challenges. Our new report explores the pivotal role of service providers in transforming supply chains, revealing the innovative strategies employed by Neo Tangent Limited, including the company's three-pronged approach to value. Better understand the importance of adapting and anticipating future trends in supply chain management to drive successful outcomes. Get the report now—link in comments! ➡ Phil Fersht | Saurabh Gupta | Elena Christopher | Tony Filippone | Ashish Chaturvedi | Krupa K S | Yash Chauhan | Sandesh Kurkal | JONATHON CHEN | Jay Wong | Tracy Zhang | Amy Leung | Samuel Tsang | Leelavathi SC | Charley Song #SupplyChain #FutureOfSupplyChain #HFSResearch
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Our new report developed in collaboration with Genpact makes it clear—business leaders need to grasp the big picture benefits of GenAI, and they need to do it fast. We surveyed 550 senior executives, representing organizations with revenues exceeding $1 billion, across 12 countries and eight industries. Read the full report of our findings, including: - The anticipated timeline to realize the bulk of GenAI benefits - The four maturity levels of GenAI implementation - How leaders are funding their GenAI investments ...and much more! Access the report here: https://lnkd.in/e8PSQk-G Phil Fersht | Saurabh Gupta | Elena Christopher | David Cushman | Dana Daher | Emma Melando | Sia Rostami Ravari Sreekanth Menon | Sumit Kumar Dhar | Meg Van Winkle | Sandra Higgison | Gio Moreano | Rob Gibson | Lee Green | Caitlin Evans | Susan Martenson | Sanjeev Vohra
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We recently teamed up with Publicis Sapient to host an industry roundtable in New York. Leaders from prominent organizations such as Chubb, New York Life, U.S. Bank, Wells Fargo, BNY Mellon, JPMorgan, and Deutsche Bank joined us to explore how to achieve sustained value with GenAI in the BFSI sector. Our discussions revealed that to fully harness GenAI's potential, companies must address five pivotal debts: technology, culture, skills, process, and data. As highlighted in our latest research, these debts are critical pathways to fast-tracking GenAI adoption and driving innovation. Exciting times ahead as we navigate these challenges together! Discover more in our detailed report: https://lnkd.in/gAVfPiMx Elena Christopher, David Cushman, Phil Fersht, Saurabh Gupta, Tony Filippone, Debleena Paul, Sheldon Monteiro, Sam Duncan #BFSI #GenAI #Innovation #Leadership #TechnologyTransformation