Hello Solutions

#Mortgage servicers sometimes get a bad rap - usually from borrowers who are delinquent or have defaulted on their loans. But research from JD Power shows that customer satisfaction for servicers has improved over the last year. Interestingly, the servicers with some of the lowest scores are mostly sub-servicers or servicers that specialize in managing non-performing loans. The Hello Solutions Network is made up of law firms who treat borrowers with respect, while still delivering optimal results for servicing clients. Let us know how we can help you. https://lnkd.in/gqsjqp-t

Remember the CARES Act #mortgage forbearance program that was created to prevent #foreclosures for people whose income was affected by the COVID-19 pandemic? Well, the pandemic may officially be over, but the program lives on...although not as it was originally designed. According to the Mortgage Bankers Association, only 7.9% of the approximately 115,000 borrowers in the forbearance program are there due to COVID-related issues; 75.9% are there due to "temporary hardships;" and another 16.2% due to extreme weather events. Are servicers now using the program as a catch-all for delinquent borrowers? Perhaps another reason that foreclosure activity is as low as it is today. Even with low foreclosure counts, servicers need legal support, and the Hello Solutions Network is here to help. Let us know how we can help you! https://lnkd.in/gqnyTgQe

🌟Wow! What an incredible experience our VP of Client Success, Dennette Berrios, had at the American Legal & Financial Network "ALFN" ANSWERS Conference! 🎉🌟💡Alicia Dux, Erik Yoder, Melissa “Missy” Cantu

We're excited to announce that Dennette Berrios has joined Hello Solutions as Vice President of Client Success. Dennette brings nearly 20 years of experience in the default servicing industry, having worked for a number of law firms, and for #mortgage servicers such as Rushmore Loan Management Services LLC, PENNYMAC, and Chase. Dennette will be representing the Hello Network of law firms at this week's American Legal & Financial Network "ALFN" ANSWERS Conference in Beaver Creek, Colorado. If you're attending, make sure to find Dennette and say Hello!

We're excited to announce that Dennette Berrios has joined Hello Solutions as Vice President of Client Success. Dennette brings nearly 20 years of experience in the default servicing industry, having worked for a number of law firms, and for #mortgage servicers such as Rushmore Loan Management Services LLC, PENNYMAC, and Chase. Dennette will be representing the Hello Network of law firms at this week's American Legal & Financial Network "ALFN" ANSWERS Conference in Beaver Creek, Colorado. If you're attending, make sure to find Dennette and say Hello!

New guidelines proposed for #mortgage servicers by the Consumer Financial Protection Bureau are intended to help more financially-distressed borrowers avoid #foreclosure. The timing is a little ironic, considering that foreclosure activity today is running at less than 50% of historic averages, but the intention is certainly good. Reducing the amount of paperwork required and streamlining communications are two pieces of the proposal, and would be welcomed by both servicers and borrowers, and may help do what the CFPB is trying to accomplish. The Hello Solutions Network of law firms across the country can help default servicers stay compliant to regulatory changes like these. Let us know if we can help you with your legal needs. https://lnkd.in/gzFbfru2

Anyone still waiting for the rumored surge of #foreclosures coming out of the government's #mortgage forbearance program probably hasn't been paying very close attention. According to the Mortgage Bankers Association, the number of borrowers still in forbearance is down to 105,000 (out of over 50 million active mortgages), and #mortgageservicers have worked out successful exits with over 8.2 million other borrowers since the program started in 2020. The overwhelming majority of those who've exited the forbearance program continue to make on time payments. There is no wave of foreclosures coming from the forbearance program: according to ATTOM, May foreclosure activity is actually down from last year. But if you're a servicer or investor who's looking for top notch legal support for those loans that are delinquent or in default, the Hello Solutions Network can help virtually anywhere in the country. Let us know how we can help you! https://lnkd.in/g6tZk4vz

According to a recent report from the Mortgage Bankers Association, the annual cost of servicing a non-performing loan increased in 2023 from $1,808 to $1,857 - the third consecutive year costs increased since bottoming out during the #foreclosure moratorium. And the longer it takes to foreclose on a defaulted loan, the more it costs to do so. Are your attorneys doing everything they can to shorten the length of time it takes to execute a foreclosure while still complying with regulations and frequently-changing legal directives? The law firms in the Hello Solutions Network typically process foreclosures in less than half the time allowed in Fannie Mae's published guidelines, saving our #mortgage servicer and investor clients time and money, without sacrificing quality or the personal attention our clients deserve. Let's find out how much time, money, and effort our law firms can save you! Just reach out and say Hello!

Hydration is key, and we've got you covered! 🥤💧 As the official water bottle sponsor at the American Legal & Financial Network "ALFN" 2024 #ANSWERSConference, we're thrilled to keep you refreshed and energized throughout the event. Stay hydrated, stay focused, and get ready to soak up all the knowledge. 

Hydration is key, and we've got you covered! 🥤💧 As the official water bottle sponsor at the American Legal & Financial Network "ALFN" 2024 #ANSWERSConference, we're thrilled to keep you refreshed and energized throughout the event. Stay hydrated, stay focused, and get ready to soak up all the knowledge.