Impel

Impel

Software Development

Syracuse, New York 10,245 followers

The industry’s most advanced Customer Lifecycle Management platform

About us

Impel offers automotive dealers, OEMs, and third-party marketplaces the industry’s most advanced AI-powered customer lifecycle management platform. The company’s end-to-end omnichannel solution leverages proprietary shopper behavioral data and generative conversational AI technology to deliver hyper-personalized experiences at every touchpoint. Impel’s fully integrated platform works seamlessly with all major website, CRM, and DMS platforms. To date, the company has delivered 15 billion shopper interactions, influencing more than $4 billion in Sales and Service revenue across 51 countries.

Website
https://impel.ai/
Industry
Software Development
Company size
51-200 employees
Headquarters
Syracuse, New York
Type
Privately Held
Founded
2014
Specialties
Automotive Ai, Customer Lifecycle Management, Digital Merchandising, 360 WalkArounds, Sales AI, Service AI, and Chat AI

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Employees at Impel

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Funding

Impel 4 total rounds

Last Round

Private equity

US$ 104.0M

See more info on crunchbase