Fairing

Fairing

Software Development

New York, NY 2,302 followers

We bring speed & scale to zero-party data for thousands of Ecommerce brands.

About us

Fairing (formerly EnquireLabs) brings speed & scale to zero-party data so Ecommerce brands can build sustainable customer relationships and growth models. Marketing attribution, segmentation & personalization, CRO and more — delivered through the ground truth of survey data and operationalized for automation & integration. Trusted by thousands of Ecommerce brands.

Website
https://fairing.co
Industry
Software Development
Company size
11-50 employees
Headquarters
New York, NY
Type
Privately Held
Founded
2020

Products

Locations

Employees at Fairing

Updates

  • View organization page for Fairing, graphic

    2,302 followers

    Fairing brings speed & scale to zero-party data, and LTV Analytics was built with that purpose in mind. While we deal with tons of customer data, speed remains a top priority and we're constantly finding ways to optimize for it. To have that speed with LTV Analytics, we utilized a DataFrame to help create a compact and efficient format for all that data before we do our processing. Learn all about LTV Analytics here: https://lnkd.in/enH9Ch5p

  • View organization page for Fairing, graphic

    2,302 followers

    Moving to our 3rd installment of The Product Scoop, we get detailed insights from the perspective of Fairing's very own co-founder and CTO, Curt Hasselschwert. As CTO, Curt leads the product development process here at Fairing and it was no different for our latest product feature, LTV Analytics. In today's episode, Curt gives you a run-down of some challenges the team faced when building LTV Analytics and what it took to get the product to where it is today. Stay tuned for deep insights and a closer look at the innovation driving Fairing forward in this series. Learn all about LTV Analytics here: https://lnkd.in/enH9Ch5p

  • View organization page for Fairing, graphic

    2,302 followers

    Customers used to buy online because it was cheaper there. Fast forward to today, customers are more focused on the value. They are willing to pay more for... -> high quality -> brand reputation -> ethical considerations -> customer experience -> convenience and more What does this mean for brands? It has become even more important for brands to invest in providing the value their customers want. One way is to enhance the quality of the product itself. Another way is to enhance the quality of their shopping experience. This could mean using data to know more about your customers so you can personalize their experience. To think about: How to collect the data you need to enhance your customers' shopping experience?

    • No alternative text description for this image
  • View organization page for Fairing, graphic

    2,302 followers

    The most underrated marketing... Post-purchase marketing Brands often forget the value of repeat sales. The top 1% of repeat customers spend 5 times more per order than the other 99%. Here are 7 ways to enhance your post-purchase marketing efforts: 1️⃣ Show your appreciation with a heartfelt thank-you note or any personalized message to make them feel valued. 2️⃣ Help customers get the most out of their purchases by providing educational content. Eg. How-to guides, usage tips, product care instructions etc. 3️⃣ Reward your customers for their loyalty Eg. Exclusive offers, discounts on future purchases, access to loyalty programs etc. 4️⃣ Create tailored email campaigns that nurture your relationship with the customer. Eg. Product recommendations based on their purchase, updates about new arrivals, invitations to special events etc. 5️⃣ Encourage customers to join your brand’s online community Eg. A social media group, a forum, or a dedicated app. 6️⃣ Send follow-up surveys to gather feedback about their experience 7️⃣ Surprise your customers with unexpected perks —like a free sample, a thank-you gift, or a personalized note. ----- Remember, the goal of post-purchase marketing is to build a long-term relationship with your customers. By continuing to engage and add value beyond the initial sale, you create a loyal customer base that drives sustained growth and success. 🌟 To think about: How can you better engage with your customers post-purchase?

    • No alternative text description for this image
  • View organization page for Fairing, graphic

    2,302 followers

    Our client found that a whopping 35% of their sales came through Word of Mouth! Let's imagine they did NOT know this. Their marketing strategy would likely remain scattered. They would have continued to pour money into digital ads... email campaigns... and other broad-reach tactics. All because they didn't realize where their true strength lies. Now, let's come back to the world where they DO have access to this insight. They can double down on what IS working. They can allocate more resources to nurturing and incentivizing their loyal customers who are already spreading the word. This means creating referral programs... encouraging reviews... and crafting even more exceptional customer experiences... to lead to MORE organic promotion. This is exactly what gets us excited. We help brands like you access insights like this. So, you can create smarter, more effective marketing strategies!

    • No alternative text description for this image
  • View organization page for Fairing, graphic

    2,302 followers

    It can be a struggle trying to make sense of loads of data, and our product team knows that. When it comes to customer lifetime value, with the large amount of data it consists, the team strove to present all of it clearly and legibly for brands to use. For Amalia Cote and the rest of the product team, there were many considerations that had to be made to build our LTV tables the way they are now. Learn all about LTV Analytics and our tables here: https://lnkd.in/enH9Ch5p

Similar pages

Browse jobs

Funding

Fairing 2 total rounds

Last Round

Seed

US$ 4.5M

See more info on crunchbase