Today, we celebrate 125 years of bottling partnership and innovation. On July 21, 1899, two visionary lawyers, Benjamin Thomas and Joseph Whitehead, brought the Coca-Cola bottling business model to life.✨ Let’s raise a Coke toast to our shared past and the promising future ahead of us!🎉#CCBSS #CocaColaBottling #LifeatCCBSS #CocaCola #CCBSSLife #BottlingInnovation #CocaColaBottlers #ChattanoogaCocaCola
Coca-Cola Bottlers' Sales & Services
Food and Beverage Services
Atlanta, GA 7,743 followers
About us
OUR COMPANY Coca-Cola Bottlers’ Sales & Services (CCBSS) is a limited liability company owned by nearly 70 independent Coca-Cola Bottlers. We support operations for our bottler owners as well as bottler-owned production cooperatives, Coca-Cola North America and other participating beverage partners across the Coca-Cola System. Since 2003, CCBSS has provided a single voice for the Coca-Cola Bottling System in North America to customers and suppliers. Our organization, which became an independent company under the ownership of North American Coca-Cola bottlers in 2017, fulfills its mission by providing services through three divisions: Customer Business Solutions (CBS), Business Services (BSNA) and Procurement. Together with our partners and stakeholders, we leverage the size and scale of the Coca-Cola System to drive maximum value and win as a system every day. OUR ASPIRED CULTURE At CCBSS, we listen. We collaborate. We solve problems. We are proud to be part of the Coca-Cola System and deliver value to our customers and Bottling partners. Our family of associates is committed to sharing ideas to grow and improve our business. OUR CORE VALUES Results More We, Less Me Positive Excellence Better Every Day OUR MISSION AND VISION To ACT AS ONE to WIN as a Coca-Cola System EVERY DAY. FOLLOW US @CCBSS_- https://www.instagram.com/ccbss_/ @CocaColaBottlersSalesandServices - https://www.facebook.com/CocaColaBottlersSalesandServices
- Website
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http://www.ccbss.com
External link for Coca-Cola Bottlers' Sales & Services
- Industry
- Food and Beverage Services
- Company size
- 501-1,000 employees
- Headquarters
- Atlanta, GA
- Type
- Privately Held
- Founded
- 2003
- Specialties
- Customer Business Solutions, Customer Care Center, Finance Services, HR Services, and Procurement
Locations
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Primary
One Coca-Cola Plaza
Atlanta, GA 30313, US
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5901 E Fowler Ave
Temple Terrace, Florida 33617, US
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Oklahoma, US
Employees at Coca-Cola Bottlers' Sales & Services
Updates
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📣We are pleased to announce the appointment of Melanie Mangione to the role of Vice President, HR Services. With a stellar 15-year track record within the Coca-Cola System, she is set to lead our dynamic HR Services team with innovation and excellence. Please join us in congratulating Melanie!🎉#Leadership #CCBSS #CCBSSLife #LifeatCCBSS #CocaCola
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We were honored to bring together the CCBSS Senior Leadership Team for an insightful "Leadership Lab: Merging Minds & Milestones" meeting. Focused on fostering innovation, embracing compassionate leadership, and aligning with the visionary goals of our new CEO, this meeting was pivotal in shaping our path forward. By further strengthening our critical leadership competencies, we are poised to continue effectively supporting the Coca-Cola System and its continuous growth. Proud of our leadership team's dedication to excellence and innovation! #CCBSS #CCBSSLife #LifeatCCBSS #CocaCola #Innovation #Leadership #Teamwork
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Today, Caitlyn Carr hosted her first town hall as CCBSS President & CEO! CCBSS team members across the company took part in this lively discussion, sharing feedback, asking questions, and exchanging ideas!🎉#CCBSS #LifeatCCBSS #CCBSSLife #CocaCola #InnovationInAction
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🎙️AI innovation talk! Nicole Thomas, VP of CCBSS Customer Care Center, just rocked a session with Neil C. Hughes, host of Tech Talks Daily podcast. They dove into the innovative #GenesysCloud platform and the transformative power of AI technology. 👏Intrigued to learn more? Tune into the discussion: https://lnkd.in/gFXxVEKQ 🎧#CCBSSLife #LifeatCCBSS #CCBSS #CocaCola #Xperience24 #Innovation #TechTalks #InnovationUnleashed #MustListen Genesys
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We are pleased to announce Caitlyn Carr has advanced to be the next President & CEO of Coca-Cola Bottlers’ Sales & Services (CCBSS), effective June 3rd. With a diversified career background spanning over 22 years within the Coca-Cola System, Caitlyn’s journey has been exceptional. From Customer Business Solutions (CBS) to Business Shared Services and so much more, her contributions have been instrumental in driving significant savings, cultural enhancements, and organizational effectiveness. Caitlyn’s unwavering dedication to associate development and continuous improvement has prepared her well for this next step. Visit ccbss.com to learn more about Caitlyn’s remarkable career journey. Join us in celebrating Caitlyn’s appointment and supporting her as she continues to lead our team towards new levels of success. Here’s to the next chapter in the CCBSS story, under Caitlyn’s visionary leadership. #CCBSS #CCBSSLife #Innovation #CocaCola #CocaColaSystem #Leadership #ExecutiveAppointment #Caitlyn
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We believe in collaborating, engaging, and connecting companywide! CCBSS Tampa team enjoyed a mix-and-mingle breakfast with our Board of Directors this morning. There truly is Real Magic in coming together!✨ #CCBSS #CCBSSLife #LifeatCCBSS #CocaCola
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CCBSS leaders are sharing their AI innovation insight at #Xperience24!✨ CCBSS embraces acceptable usage of AI to supercharge customer service and employee experience while driving business value. As highlighted by Nicole Thomas, CCBSS VP Customer Care Center and Vincent D'Amico D’Amico, CCBSS Sr. Director Service Operations Support, leveraging #GenesysCloud has been a game changer! Learn more on how we are quenching the thirst for innovation here: https://lnkd.in/eNWkGZQR
Achieving proven results with AI innovation is possible, and our customers have shared amazing examples of AI-powered experience orchestration in action at #Xperience24 ✨ From the agent experience to leveraging data and testing new innovations, Genesys customers are leveraging #AI to deliver empathetic, personalized experiences at scale: "It’s hard to be an agent. Data is key to continuous service improvement, and we can use insights to better understand and improve the agent experience and the customer experience.” - Paulette Toynton, Head of Wholesale Channel Servicing and Customer Care at HSBC "When we started with #GenesysCloud, we took bite-sized pieces to drive value in our business. Web messaging, knowledge management and agent copilot are our priorities for the coming months, and we’re excited to take a test and learn approach.” -- Nicole Thomas, VP Customer Care & Vincent D’Amico, Sr. Director Service Operations Support from Coca-Cola Bottlers' Sales & Services "Creating a true 360 customer view is essential to our business. Through social listening and journey management with Radarr, a Genesys company and Pointillist, we can apply AI today to accelerate our business and meet customers where they are.” --Saaim Aslam, Head of Enterprise Technology at Almosafer "Up-time is the most critical component in our business. Every interaction with an LGBTQ+ youth could be saving a life. Allowing us to have the right number of people with the right skills available is critical to ensure consistency and empathy for our young people.” -- Emmett Troxel, Director of Contact Center Technology & Tom Dunham, SVP Technology and Product Management from The Trevor Project
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Today, we are celebrating Coca-Cola’s birthday across CCBSS! The fun festivities include showing off associate artwork and sharing heartfelt Coca-Cola stories.🎉 We honor the date Dr. John Pemberton created the iconic formula for Coca-Cola 138 years ago! #CCBSS #HaveACokeDay #CocaColaBirthday #LifeatCCBSS #CocaCola #CCBSSLife
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It’s a special day today – it’s Coca-Cola’s birthday!🥳 Grab an ice-cold refreshing Coke to honor National Have a Coke Day. Cheers to 138 years of unforgettable Real Magic!🪄 You’re in for a treat today – check out our Instagram and Facebook stories to view fun trivia questions. Dive in; the magic starts with you! #CCBSS #HaveACokeDay #CocaColaBirthday #LifeatCCBSS #CocaCola #CCBSSLife
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