Our Lake Mary, FL office recently hosted a planning session in preparation for the annual reverification season. The team reflected on insights gained from the previous year and finalized strategies that will improve the effectiveness of the upcoming blizzard season. Last year, CareMetx completed 200,000 reverifications in the first 24 hours. Learn more about our results: https://hubs.ly/Q02G2Gsl0
CareMetx, LLC
IT Services and IT Consulting
Bethesda, MD 6,616 followers
Patient access at the speed of flight
About us
CareMetx, LLC is a leading technology-enabled patient services partner, providing high-touch support to accelerate patient initiation and adherence for specialty therapies. Our proprietary digital benefit investigation intelligence and data-driven insights improve speed and accuracy while a skilled and knowledgeable team delivers the top-tier assistance that providers and their patients deserve. Headquartered in Bethesda, Maryland, CareMetx serves more than 80 pharmaceutical and biotechnology manufacturer brands, helping them navigate the ever-changing landscape of healthcare. Learn more at caremetx.com
- Website
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http://www.caremetx.com
External link for CareMetx, LLC
- Industry
- IT Services and IT Consulting
- Company size
- 501-1,000 employees
- Headquarters
- Bethesda, MD
- Type
- Privately Held
- Founded
- 2011
- Specialties
- Technology solutions for life sciences, Mobile and dashboard solutions, Specialty Hub services, and Data analysis and reporting
Locations
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Primary
Get directions
6931 Arlington Rd
Suite 308
Bethesda, MD 20814, US
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2001 Broadway
Suite 300
Oakland, California 94612, US
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610 Crescent Executive Court
Suite 200
Lake Mary, FL 32746, US
Employees at CareMetx, LLC
Updates
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How do 4 P’s -- provider expectations, payer limitations, pricing, and existing processes -- create obstacles for biosimilars to win in the market? Access key insights in our newly released fact sheet: https://hubs.la/Q02DJn-H0
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With so many barriers preventing patients from initiating therapy, our Chief Patient Experience Officer Jessica Lens-ter Berg explores why patients need education and personalized support early in the treatment process to ensure better outcomes and refill rates.
Patients may never get started on their prescribed medication, despite their health insurance approving it, despite there being copay or other financial support, and even despite them having the medication in their hands. Patient initiation is not the same as filling or dispensing a medication. It's also the patient behavior after that: the first actual administration. When your 1st refill rate shows a drop-off compared to the initial dispense, consider you not only have an adherence problem, but also that people may have never even started. Many barriers prevent patients from initiating therapy, and they’re often specific to the brand. Additionally, people may struggle with a combination of the following: cost (including cost of logistics like taking time off, transportation, parking, supplies), fear of side effects or complications, already taking multiple medications, unpreparedness, or fear of performing product handling or administration steps, physical limitations, lack of understanding of how the medication will help or even which of their conditions it’s for, patients being unaware that their doctor prescribed the medication and personal beliefs about medication (e.g. better not take (m)any, medications don’t work, etc.). Besides getting/taking the first dose, we should think about the quality of that initiation. Do people start with the necessary knowledge to be successful on this medication? Do they start with the right expectations around symptom relief, treatment efficacy, symptom monitoring, and managing side effects? Do they know how to handle and administer the medication? Are they in the right mindset for this? In summary, did we set people up for successful longer-term use (a.k.a. adherence & persistence)? What can we do about it: Start education and support early: Prepare patients for what is coming, prior to the first dose. Assess what specific challenges, concerns and knowledge gaps exist. Provide support for those barriers in an omni-channel and personalized way. #patientexperience #patientengagement #patientadherence Shabbir Ahmed Darren Stefano Adam Bridges
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🚀 We are hiring a Senior Director, Solution Management at CareMetx, LLC 🚀 In this role, you will collaborate with product and engineering, sales and customer success, operations, business stakeholders and customers to identify long term opportunities. You will influence the vision, product strategy and roadmap to grow revenue in the specialty segment, and you will be critical in developing the new solutions competency at CareMetx. Learn more: https://hubs.la/Q02DJPNQ0
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What are the unique challenges of initiating retina therapies? Learn why a patient support program needs deep expertise to keep up with the rising demand for retina therapies. Read more: https://hubs.la/Q02DJKyx0
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Why do some biosimilars achieve a remarkable 80% uptake while others may flounder at 5%? Take a closer look at the unique challenges of launching biosimilars in our latest fact sheet with proven strategies you can adopt to drive commercial success: https://hubs.la/Q02DJmSN0
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The social determinants of health contribute to differences in medication-taking behavior across patient populations. In our recent blog post, explore why #sdoh and #healthdisparities are increasingly top of mind for manufacturers. https://hubs.la/Q02CkXJv0
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Meet Jessica Lens-ter Berg, Chief Patient Experience Officer at CareMetx. Jessica is responsible for leading the company's patient-centric approach and ensuring a seamless patient experience across all new products. Jessica brings 15 years of experience in healthcare to CareMetx with previous leadership roles at Human Care Systems. "Patients are people. They have lives beyond the medication we are trying to help them access. When we take this broader view, we can better support them in starting and staying on therapy so they can achieve the best outcomes." – Jessica Lens-ter Berg Find out more about Jessica: https://hubs.la/Q02CsNMt0
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Reverification season is approaching fast. Do you have the right mix of talent and technology to exceed expectations? Learn how we’ve leveraged advanced AI and best practices to help our partners complete 100% #reverifications ahead of schedule. https://hubs.la/Q02BSVpW0
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