We have a long list of successful independent hotels thanks to our operational leaders, who stay steps ahead, and our sales and marketing team, who drive an industry-leading 85% direct bookings into our properties. Meet Chief Development Officer Brittney Jones this week at the Independent Lodging Congress's Indie Confab in Asheville, NC to talk about how we can help you do the same. #ILC #indieconfab
Brittain Resorts & Hotels
Hospitality
Myrtle Beach, South Carolina 3,832 followers
Award Winning Hospitality Management
About us
Brittain Resorts & Hotels (BRH) is a full-service hospitality management company providing multi-layered expertise in all disciplines of hotel and resort operations. Since 1943, BRH has been enriching the lives of its team members, guests, partners, and the communities they serve by providing exceptional guest experiences, a supportive work environment, and superior returns. With over 4,000 rooms, suites, and condos in the portfolio, the company currently operates 20+ hotels and resorts and 40+ restaurants & bars within the United States. From measured and benchmarked operational strategies, to proprietary data-driven decision-making in human resources, revenue management, and sales & marketing, BRH's defined processes ensure each property is best positioned in the ever-changing hospitality market. For more information about the Company, visit our website at BrittainResorts.com.
- Website
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http://www.brittainresorts.com
External link for Brittain Resorts & Hotels
- Industry
- Hospitality
- Company size
- 1,001-5,000 employees
- Headquarters
- Myrtle Beach, South Carolina
- Type
- Privately Held
- Founded
- 1943
- Specialties
- Hospitality, Customer Service, Management Solutions, Call Center Solutions, Hospitality Marketing, Hospitality Revenue Services, Operations Services, and Hospitality Contracts
Locations
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Primary
1101 Johnson Ave
Unit 104
Myrtle Beach, South Carolina 29577, US
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407 30th Ave N
Myrtle Beach, SC 29577, US
Employees at Brittain Resorts & Hotels
Updates
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"With a decade of hospitality expertise in multiple arenas, Brittney Jones is a welcome addition to our executive team," J. Matthew Brittain, CEO of Brittain Resorts & Hotels, said in a statement. "Her exceptional track record in strategic partnership and her visionary approach to business development are exactly what we need as we continue to expand our portfolio." We are so pleased to welcome Brittney to BRH! Read more here. #BringtheBlue
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"The Women’s Leadership Alliance, which was the brainchild of VP of Talent Services Melissa Bilka, SHRM-SCP, is very dear to my heart. It’s designed to support women in the hospitality industry, where leadership roles are often dominated by men. We’re able to do some impactful things that show you what your strengths and weaknesses are, show you how to have work-life balance, and grow internally as well. The program focuses on personal growth and fosters lifelong relationships with other participants. Watching my direct reports grow through the program has been just as rewarding as my own experience." -- Vice President of Operations Rebecca Smith Read more about Rebecca here: https://lnkd.in/ec6KZaXe
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Congratulations to the hard-working teams at our Courtyard Myrtle Beach Oceanfront and SpringHill Suites Myrtle Beach Oceanfront for being recognized with Marriott Select Brands awards for guest satisfaction! The Courtyard Myrtle Beach has been honored with the coveted 2023 Silver Circle Award, and SpringHill Suites Myrtle Beach has achieved the prestigious 2023 Gold Circle Award. Both recognize the “Intent to Recommend” metric — an essential measure in Marriott International’s evaluation of guest experience. #BringtheBlue
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Our in-house marketing capabilities make a tremendous difference in our ability to produce results for our owners. #BringtheBlue
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We demonstrate integrity by trusting, respecting, and empowering our associates, and operating every day with authenticity, honesty, and dependability. We are each accountable for doing the right thing. #BRH80 #integrity #corevalues
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One of the ways that we consistently deliver the best possible results for our teams, owners and stakeholders is by investing in technology. Patrick Norton, Kris Kuball, Jeremy Slone and Christopher Ellison are headed to Charlotte later this month for HITEC so that we can stay ahead of the curve. Will you be there? #innovation #HITEC2024 #BRH
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We specialize in enriching the lives of our team members, guests, partners, and the communities we serve in by providing exceptional guest experiences, a supportive work environment, and superior returns. #ByTheNumbers #BringTheBlue #BRH
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Our tech stack is built to elevate the guest experience through the strategic use of technology and data. Here are the goals we aim to accomplish: 💻 Automation with human oversight 💻 Data-driven operations 💻 Dynamic marketing strategies 💻 Focus shift from PMS to CDP 💻 Innovative, nonintrusive guest communication Learn more in Chief Marketing Officer Patrick Norton's conversation with Jordan Hollander of HotelTechReport.com.
🎙️ Episode #12 of the Hotel Tech Insider podcast is out now! Shoutout to Patrick Norton, CMO at Myrtle Beach headquartered Brittain Resorts & Hotels for sharing how Brittain scaled the business 20 resorts with more than $225M in revenue using their proprietary hotel technology matrix. Want to hear the full episode? Spotify and Apple Podcasts *link in comments* below ⬇️ Here's what we discussed in this episode: 💰 Why Patrick and his team spent 3 years and $5M redefining his tech strategy (and stack) 💾 How customer data platforms are changing the game of customer acquisition in hospitality 📈 Why hoteliers need to stop thinking about guest experience and monetization as in conflict with each other 🥞 His tech stack (obviously) including Microsoft Power BI, Duetto, Agilysys and Revinate Next week we've got another incredible episode with Claudia Infante, Chief Data Officer @ Margaritaville so follow Hotel Tech Insider on your favorite podcast platform to get updated each week.