Create a clear strategy and think of data as a powerful currency. https://bit.ly/4bzXRTp
BAI
Financial Services
Chicago, IL 14,740 followers
We give financial services leaders the confidence to make smart business decisions, every day.
About us
BAI provides financial services leaders with the industry's most actionable insights. For over 90 years, BAI's mission has been to empower leaders to make smart business decisions, drive positive change, and move the industry forward. Because a strong financial services industry helps consumers, businesses, and communities thrive. For more information, please visit bai.org.
- Website
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https://www.bai.org
External link for BAI
- Industry
- Financial Services
- Company size
- 51-200 employees
- Headquarters
- Chicago, IL
- Type
- Nonprofit
- Founded
- 1924
- Specialties
- financial services, banking, education, research, training, and events
Locations
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Primary
Chicago, IL 60606-5242, US
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Employees at BAI
Updates
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Discover how best to position your entire organization to embrace a customer-service mindset. https://bit.ly/3RRKdEh
Meeting customer needs at every touchpoint within the bank
bai.org
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Top-shelf customer service can pay off in ways both measurable and nuanced. We explore how tapping into the right customer-service platform can do the work of legions and best-in-class AI use-cases for easing customer pain points. https://bit.ly/3Ri5W7T
Elevating customer service across the enterprise
info.bai.org
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Top-shelf customer service can pay off in ways both measurable and nuanced. We explore how tapping into the right customer-service platform can do the work of legions and best-in-class AI use-cases for easing customer pain points. https://bit.ly/3Ri5W7T
Elevating customer service across the enterprise
info.bai.org
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BAI has developed a document to help financial services organizations understand different types of check fraud and scams as well as provide resources on the components of a check and how to identify and prevent fraud. https://bit.ly/3VnH7Zy
Identifying and Preventing Check Fraud
info.bai.org
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In this article, BAI highlights both required and recommended policies and procedures that businesses should have in place to demonstrate they are operating within the guidelines and avoid being fined or issued consent orders or enforcement actions. https://bit.ly/3Ls1dxr
CFPB Required and Recommended Policies and Procedures
info.bai.org
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Factoring in employment and rental history means that banks get a clearer picture of borrowers. https://bit.ly/3zsainb
Lenders benefit from proactive portfolio management and thinking beyond credit scores
bai.org
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‘Chevron’ and ‘Swipe Fees’ decisions may accelerate what’s already been a shift to court tests of banking rules. https://bit.ly/3L6ffEv
SCOTUS moves could impact financial services regulation – what should banks do now?
bai.org
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Customer-facing digital strategies have grown up. Just in time, too. Here comes mobile-tethered Gen Z, growing into their own sophisticated banking needs. https://bit.ly/4blgOJy
‘Digital first' isn't enough -- banks and credit unions must differentiate in a crowded field
bai.org
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Interest rates aren’t coming down fast enough to appease buyers and sellers are digging in. Here’s how mortgage lenders can help inexperienced borrowers. https://bit.ly/3zk2P9v
Many homebuyers feel shut out of the market. How can banks help?
bai.org