Arch Amenities Group

This is what the #ArchAdvantage is all about - creating spaces where people want to be and where community thrives. Check out our team at The Green at 320 on a recent episode of CBS News Chicago highlighting all of our summer activations at The Loop. If you’re in the area, stop by a class and see what all the excitement is about.

From 19% to 45% - that's the increase in call conversion Four Seasons Lanai saw after partnering with Hutchinson Consulting, an Arch Company, to evaluate its staff and call center to improve conversions and increase revenue. After visiting the property to determine its unique selling points and customer base, Hutchinson worked with Four Seasons Resorts Lanai, Hawaii to identify the top sales personalities for future hires, create a new call script and flow to showcase the property, and develop an incentive program to motivate agents to convert calls. The result? A more than 25% increase in conversion since the start of our partnership - that's the #ArchAdvantage.

Wondering how data can transform tenant engagement? Discover how Profiles by Arch provides unprecedented insights into your building’s population to create targeted programming that boosts satisfaction and accelerates tenant attraction. Get all the details here: https://bit.ly/3SukthA

Summer's in full swing and our Arch Preferred Vendor partners have everything you need to get that glow on the go all season long. Swipe for some must-try highlights from BOTANIKA LIFE, Spongellé, Kashwere, and Privai. Interested in becoming an Arch Preferred Vendor and sharing your brand with the Arch Amenities Group portfolio? Get connected: https://bit.ly/3YfMLA4

Did you know that 94% of travelers reported incorporating self-care into their travels? There’s no doubt that operating a spa is beneficial to hotels and resorts, but it’s not without its challenges. We’ve identified 5 potential challenges in managing your own spa, and how a spa management company like Arch Amenities can support you. Read the full article: https://bit.ly/3Lzu6Yz

Recently reported on by the The New York Times, Arch Amenities is also seeing an increase in the rise of Members Only clubs and is already consulting on the design and management of private clubs within the CRE space. With concepts centered on rest, relaxation, and restoration, as well as leisure and athletic activities like golf simulators, putting clubs, and pickleball, these ideas can create lively spaces within buildings and fill vacant retail areas. Read the full article: https://lnkd.in/dcZ36fGE?

We're excited to welcome Michael Leahy to the Arch community as our Chief Financial Officer. With a proven track record in finance and leadership, Michael brings a wealth of experience to his new role. Previously leading teams at Kost Inc., American Express Global Business Travel, and Starwood Hotels & Resorts, prior to opening his own firm in 2017, he has a deep understanding of the hospitality industry. His strategic mindset and analytical approach to problem solving will be invaluable as we continue to grow. Welcome to the team, Michael!

With occupancy levels continually fluctuating, real estate businesses need to explore ways to monetize their amenity spaces. On a recent webinar with essensys, Arch's Chief Growth Officer Mike Flanagan explained how we incorporate dynamic pricing into our revenue strategy as well as the importance of leveraging occupancy tracking data to activate spaces effectively. Watch the full webinar: https://lnkd.in/eND-Vrsk

That's a wrap! Thanks to everyone who stopped by the Arch booth at #BOMA2024 this week. From insightful conversations to exciting new collaborations, this year's conference truly showcased the future of hospitality-infused spaces, and we're thrilled to be at the forefront of transforming how people experience their environments.

Arch In Your Neighborhood📍 Gaylord National Resort & Convention Center in National Harbor, MD Embark on an unparalleled getaway at Gaylord National Resort in National Harbor, just a stone's throw from Washington, D.C. Arch Amenities is the proud management partner of the resort’s Forbes Four Star award-winning Relâche Spa. Featuring 12 treatment rooms and breathtaking views of the Potomac River, its an ideal space to embrace a slower pace and let the day drift away.