You’re a Practice Manager who wants to keep your team motivated. What’s the best way to do it?
As a practice manager, you know how important it is to keep your team motivated and engaged. A motivated team can deliver high-quality care, improve patient satisfaction, and boost your practice's reputation and revenue. But how can you achieve this goal in a challenging and dynamic environment? Here are some tips to help you inspire and empower your team.
One of the key factors that affect motivation is having a clear and shared vision of what you want to achieve as a team. Setting SMART (specific, measurable, achievable, relevant, and time-bound) goals can help you align your team's efforts, track your progress, and celebrate your achievements. Make sure you communicate your goals clearly and regularly, and involve your team in setting and reviewing them. This way, you can foster a sense of ownership and accountability among your team members.
Another essential factor that influences motivation is receiving feedback and recognition for your work. Feedback can help you identify your team's strengths and areas for improvement, and guide them to perform better. Recognition can help you acknowledge and appreciate your team's contributions, and boost their morale and confidence. Make sure you provide feedback and recognition that is timely, specific, constructive, and sincere. You can use various methods, such as one-on-one meetings, performance reviews, team meetings, or informal gestures, to show your team that you value their work.
-
Richard Born MBA, CPA, CHIE
Health Executive, Leader, & Mentor | Strategic Innovator | Relationship Builder | Value Based Care | Employee Engagement | Turnaround | Medicare Advantage and Medicaid | Health Insurance Expert | Board Member
I found working in practice management, providing transparent feedback and give recognition through a reward system is highly effective in motivating your team. Additionally, listening to them will allow you to help them become successful, don’t dictate.
A third important factor that affects motivation is having opportunities to learn and grow. Learning and development can help you enhance your team's skills and knowledge, and prepare them for new challenges and roles. It can also help you foster a culture of curiosity and innovation, and increase your team's engagement and retention. Make sure you offer your team various learning and development opportunities, such as training courses, mentoring programs, peer learning, or online resources. You can also encourage your team to set their own learning goals, and support them to achieve them.
A fourth crucial factor that influences motivation is having a supportive and diverse team. Collaboration and diversity can help you leverage your team's different perspectives, experiences, and talents, and create a more productive and creative environment. It can also help you build trust and rapport among your team members, and reduce conflicts and misunderstandings. Make sure you promote collaboration and diversity by creating a positive and inclusive team culture, facilitating effective communication, and encouraging teamwork and mutual respect.
A fifth vital factor that affects motivation is having a safe and comfortable work environment. Challenges and issues, such as stress, burnout, conflict, or dissatisfaction, can undermine your team's motivation and performance, and affect their well-being and health. Make sure you address challenges and issues by identifying and resolving them as soon as possible, providing support and resources to your team, and ensuring a healthy work-life balance. You can also involve your team in finding solutions and implementing changes, and solicit their feedback and suggestions.
-
Michael Smith, Ed.D
Manager, Professional Services at Kyruus
To me, this is the most important way to keep your team engaged and happy. Burnout happens and senior leadership always seems to ask the team to do just a little more. So by addressing the amount of work and how the team feels allows for them to have a voice.
-
Richard Born MBA, CPA, CHIE
Health Executive, Leader, & Mentor | Strategic Innovator | Relationship Builder | Value Based Care | Employee Engagement | Turnaround | Medicare Advantage and Medicaid | Health Insurance Expert | Board Member
I have found holding periodic team or staff meetings keeps them informed and creates a higher level of camaraderie amongst the staff.
Rate this article
More relevant reading
-
Healthcare ManagementHow can you ensure your team meets their goals effectively?
-
Practice ManagementHow can you foster a collaborative team environment as a practice manager?
-
Healthcare ManagementYou’re having trouble managing your team. How can you improve your skills?
-
Healthcare ManagementWhat are effective ways to motivate your team to improve their performance?