How do you find the right healthcare technology?
Finding the right healthcare technology can be a daunting task for any healthcare manager. You want to improve the quality, efficiency, and safety of your services, but you also have to consider the costs, compatibility, and usability of the technology. How can you make an informed and strategic decision that meets your goals and needs? Here are some tips to help you navigate the healthcare technology landscape.
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Michael AtteaMBA delivering data-driven marketing, analytics & digital transformation
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Vijay K. LuthraStrategy & Transformation for Public Services & Partner Organisations | NED | RSA Fellow | Charity Trustee | Chartered…
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Michael V. Bota, MDMedical Director, Population Health, MultiCare Connected Care
Before you start looking for new or better technology, you need to evaluate your current situation. What are the problems or gaps that you want to address with technology? What are the goals and outcomes that you want to achieve? How do you measure your performance and impact? What are the resources and constraints that you have to work with? By answering these questions, you can identify your priorities and criteria for choosing the right technology.
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Changing the ways of things so you do not have to find the right healthcare technology, but rather-it finds you; All in all a better means of mobilizing and democratizing usage based on lifts to prognosis.
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Relationships either through individuals or through networks are key to identifying technology that organisations can deploy to enhance their ability to achieve strategy. What shouldn't be forgotten is that technology is an enabler. It is not the end but the means to the end - which is to realise strategy. Where strategy dictates developing a new capability, then of course, technology should be an element of this but people are the most important most organisations have. Eco-systems and partnering is key to this. It enables flexibility and optionality when extensive investment in a single product or service may generate inertia, change fatigue and considerable cost overruns.
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In my experience, one of the most important things to consider is the acceptance and adoption of the technology. It is important that end users be surveyed before implementing and bringing new technology in clinical practice. Just making decisions at the executive level without end user feedback sets up for user dissatisfaction and poor adoption.
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Biomedical engineers use engineering to solve medical problems. They need to evaluate their current situation before looking for new or better technology. They need to consider their problems, goals, measurements, and resources. They need to choose the technology that best fits their criteria.
Once you have a clear idea of what you want and need, you can start researching the options available in the market. There are many sources of information and reviews that you can consult, such as industry publications, online forums, professional associations, and peer networks. You can also contact vendors or experts directly and ask for demos, trials, or references. When researching the options, you should compare them based on their features, benefits, costs, reliability, compatibility, and user feedback.
Choosing the right technology is not a solo decision. You need to involve your stakeholders, such as your staff, patients, partners, and regulators, in the process. They can provide valuable insights, opinions, and feedback on the technology options and how they would affect their work and experience. You should also communicate with them clearly and frequently about your goals, expectations, and plans for implementing the technology. By engaging your stakeholders, you can increase their buy-in, support, and satisfaction.
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What helps is to use a User-Centered Design approach based on user feedback collection to understand how to best fit the solution with the need and to engage them during the process. Some practical ways can be interviews, usability tests, and workshops.
Before you commit to a technology solution, you should test and evaluate it in a real or simulated setting. You can use pilot projects, prototypes, or beta versions to see how the technology works in practice and how it meets your criteria and objectives. You should also collect and analyze data and feedback from the testing and evaluation phase to identify any issues, risks, or opportunities for improvement. Testing and evaluating the technology can help you avoid costly mistakes and ensure a smooth and successful implementation.
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Before moving to execution, the ROI needs to be calculated. Does the solution match the problem? Is the investment justified based on its costs and its results? What are the effects on the productivity of the team and the team size?
After you have selected the right technology, you need to plan and execute its implementation. You should develop a clear and realistic plan that outlines the scope, timeline, budget, roles, and responsibilities of the implementation. You should also prepare your staff and stakeholders for the change by providing them with adequate training, support, and resources. You should monitor and manage the implementation process closely and address any challenges or concerns that arise along the way.
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This is a key point to remember. Often times, we implement new processes and do not get periodic feedback from the stakeholders. Technology implementation has to be an iterative process which incorporates timely and periodic feedback which subsequently should lead to modification in the systems as needed.
Finally, you should review and improve the technology on a regular basis. You should measure and report on the performance and impact of the technology using the indicators and metrics that you established earlier. You should also solicit and respond to feedback from your staff and stakeholders on their satisfaction and experience with the technology. You should identify and implement any changes or enhancements that are needed to optimize the technology and achieve your goals. Reviewing and improving the technology can help you maintain its quality, relevance, and value.
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Biomedical engineers need to review and improve their technology regularly. They need to measure and report their performance and impact. They need to get and act on user feedback. They need to make changes or enhancements to optimize their technology. Reviewing and improving can help them maintain quality, relevance, and value.
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Right healthcare technology is the one which empowers clinicians and allied professionals to improve patient care without increasing the burden of already complicated systems in place. If at all possible, replacing current process should be a priority rather than adding new protocols. Our time is limited and our capacity to impose new technology is quite unlimited.
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