You're in charge of a new project. How can you use Contract Management to make it a success?
Contract management is the process of planning, executing, and monitoring the agreements between your organization and its suppliers, customers, partners, or stakeholders. It can help you deliver your project on time, on budget, and with the expected quality and outcomes. In this article, you will learn how to use contract management to make your new project a success.
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Souvik GhoshMinistry of Power | 6 X LinkedIn Top Voice in 40 Days | IIT KGP | ISB -MBA (Merit Scholarship Awardee) | NUS | UPSC |…
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Jaybee G.Top 1% Contract Management Voice | CLM | ALM | Lead Gen at Revnue
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Claudia GehmLinkedIn Top Voice Gestão de Contratos | Gerente | Head | Coordenador Sênior | Administrativo | Contratos | Recursos…
Before you start negotiating or drafting any contracts, you need to have a clear vision of what your project is about, what are its goals, and what are the deliverables and milestones. This will help you identify the key stakeholders, the roles and responsibilities, the risks and opportunities, and the performance indicators. You can use tools like project charter, scope statement, work breakdown structure, and project plan to document and communicate your project scope and objectives.
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Souvik Ghosh
Ministry of Power | 6 X LinkedIn Top Voice in 40 Days | IIT KGP | ISB -MBA (Merit Scholarship Awardee) | NUS | UPSC | Senior Manager -Procurement, Strategy & Business Development @DVC | Empowering 200+ MSMEs
Before starting of a project 1. Project Timeline: Define a clear timeline outlining project milestones and deadlines 2. Project Goal: Establish specific, measurable project goals 3. SWOT Analysis: Conduct a SWOT analysis 4. Similar Project Performance: Analyze performance data from similar projects within the organization or industry to anticipate potential hurdles and develop strategies for overcoming challenges. 5. Identify Key Stakeholders: Identify and engage key stakeholders, including project sponsors. 6. Project Tool Utilization: 7. Roles and Responsibilities: Clearly define roles and responsibilities for each stakeholder 8. Performance Indicators: Regular monitoring and reporting ensure alignment with project goals
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Claudia Gehm
LinkedIn Top Voice Gestão de Contratos | Gerente | Head | Coordenador Sênior | Administrativo | Contratos | Recursos Humanos
Para garantir o sucesso de um novo projeto, a gestão de contratos é fundamental, pois envolve desde a seleção cuidadosa dos parceiros contratuais até a elaboração de acordos claros e abrangentes. É importante manter uma comunicação aberta e transparente ao longo do processo para garantir que todas as partes envolvidas compreendam e cumpram suas obrigações contratuais. Além do que monitorar de perto o cumprimento dos prazos e metas estabelecidos nos contratos ajuda a evitar atrasos e problemas no projeto. Em suma, uma sólida gestão de contratos pode contribuir significativamente para o sucesso geral do projeto, fornecendo uma base sólida para a colaboração entre as partes e o alcance dos objetivos traçados.
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Jatin Hatwal
In-House Legal Counsel (Tech Mahindra)
1. Do a Background Check Don’t agree to anything or sign anything without first checking out the other party and its legal background. 2. Establish Points of Contact As part of the kickoff meeting, it’s essential that all parties are clear on the persons that have the authority to make final decisions. 3. Establish the Contract Lifecycle Leverage your contract management system to customize your contract lifecycle to the specific needs of the contractual relationship. 4. Agree on Review Process If gathering the answers to those questions could become major bottlenecks, take preemptive measures.
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Wladislaw Leonov
Systems, Technology, and Projects at BMW Group | International Trade Compliance | Procurement | Regulatory Due Diligence | Project Management | German, Russian, French
Establish a robust risk management plan. This involves identifying potential risks, assessing their likelihood and impact, and outlining response strategies. Implementing a risk register can enhance decision-making and minimize surprises. Also, consider incorporating a communication plan to ensure stakeholders stay informed and engaged. This plan outlines who needs what information, when, and through which channels. Effective communication fosters transparency and alignment, reducing misunderstandings and enhancing project outcomes. Lastly, a structured change management approach ensures changes are evaluated, approved, and implemented efficiently, minimizing disruptions while maintaining project integrity.
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Claudia Gehm
LinkedIn Top Voice Gestão de Contratos | Gerente | Head | Coordenador Sênior | Administrativo | Contratos | Recursos Humanos
Ao elaborar os contratos, é imprescindível definir claramente o escopo do projeto, as responsabilidades de todas as partes envolvidas e as expectativas de entrega. Este é um passo que ajuda a evitar mal-entendidos e conflitos no futuro. A Gestão de Contratos permite identificar e mitigar os riscos associados ao projeto. Isso inclui cláusulas que abordam potenciais atrasos, falhas na entrega, mudanças de escopo e outros eventos que possam impactar o sucesso do projeto. Projetos complexos necessitam de contratos complexos que os sustentem e deem garantia de que os objetivos propostos serão atingidos. Nunca desconsidere a necessidade de ter um contrato robusto e abrangente para resguardar projetos de alto impacto em sua empresa.
Depending on the nature and complexity of your project, you may need different types of contracts to cover different aspects of the work. For example, you may use fixed-price contracts for well-defined tasks, cost-reimbursement contracts for uncertain or changing requirements, or incentive contracts for motivating high performance. You also need to decide how to structure your contracts, such as single or multiple contracts, prime or subcontracts, or integrated or modular contracts. You should consider factors like cost, risk, control, flexibility, and alignment when choosing the best contract type and structure for your project.
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Souvik Ghosh
Ministry of Power | 6 X LinkedIn Top Voice in 40 Days | IIT KGP | ISB -MBA (Merit Scholarship Awardee) | NUS | UPSC | Senior Manager -Procurement, Strategy & Business Development @DVC | Empowering 200+ MSMEs
Souvik's MANTRA : 1. Different Contracts for Different Projects: Tailor contracts for specific project types: EPC, Hybrid Annuity, AMC, ARC, and Service Contracts. 2.Consider Project Factors: Assess project urgency, risk, control, flexibility, budget management, and geographical/economical strata (for greenfield projects). 3.Price Variation Clause: Evaluate the necessity of incorporating a price variation clause based on market dynamics and project urgency. 4.Avoid Imposition of LD & Penalty: Ensure contracts don't impose Liquidated Damages (LD) or penalties, especially in urgent situations. 5.Inclusion of QR: Specify clear Qualifying Requirements (QR) in both Techno and Price parts of the contract. 6.Allowance for Subcontracting:
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Wladislaw Leonov
Systems, Technology, and Projects at BMW Group | International Trade Compliance | Procurement | Regulatory Due Diligence | Project Management | German, Russian, French
Establish clear communication channels, outlining performance metrics, and setting up mechanisms for issue resolution and change management. Regular monitoring and evaluation of contractor performance against agreed-upon terms are crucial to ensure project success. Furthermore, incorporating provisions for dispute resolution and termination procedures can mitigate risks and safeguard project continuity. Embracing digital tools for contract administration can enhance efficiency and transparency, streamlining processes like document sharing, approvals, and tracking deliverables. By integrating robust contract management practices, project stakeholders can optimize resource allocation, minimize disputes, and uphold project timelines.
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Ahmed Elshourbagy
Contracts Section Head, MBA, ACIArb
For varied project needs, tailor your contracts to match. Use fixed-price contracts for precise tasks, cost-reimbursement for fluctuating needs, and incentive contracts to drive high performance. Decide on contract structures—single or multiple, prime or subcontracts, integrated or modular—based on factors like cost, risk, control, flexibility, and alignment with project goals. These considerations help optimize contract efficacy, ensuring they support the project’s unique dimensions effectively.
Once you have selected the contract type and structure, you need to negotiate and draft the contracts with your counterparts. You should aim for a win-win situation, where both parties benefit from the agreement and have their interests and expectations met. You should also make sure that the contracts are clear and fair, meaning that they specify the scope, terms, conditions, obligations, rights, and remedies of each party, and that they comply with the relevant laws and regulations. You can use templates, checklists, and legal advice to help you negotiate and draft clear and fair contracts.
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Souvik Ghosh
Ministry of Power | 6 X LinkedIn Top Voice in 40 Days | IIT KGP | ISB -MBA (Merit Scholarship Awardee) | NUS | UPSC | Senior Manager -Procurement, Strategy & Business Development @DVC | Empowering 200+ MSMEs
Step by step : 1. Preparation: Before negotiation, ascertain the willingness of all parties to engage in discussions. 2.Counter Offer: Upon receiving a counter offer, ensure it aligns with project objectives and negotiate further if necessary. 3.Approval Process: Seek approval from higher authorities and stakeholders to prevent corruption and conflicts of interest. 4. Negotiation Minutes: Document negotiation outcomes in a formal minutes document, signed by all stakeholders involved. 5. Draft Preparation: Prepare a clear and comprehensive draft for negotiation, outlining terms and conditions. 6. Win-Win Negotiation: Strive for a win-win outcome based on project needs and objectives. 7. Work Order Issuance: with BOQ, SOW & same T & C.
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Wladislaw Leonov
Systems, Technology, and Projects at BMW Group | International Trade Compliance | Procurement | Regulatory Due Diligence | Project Management | German, Russian, French
In addition to negotiating and drafting contracts, it's crucial to establish effective communication channels with your counterparts. Regular and transparent dialogue can help build trust and understanding, fostering a more collaborative relationship. Moreover, consider incorporating dispute resolution mechanisms into your contracts to address potential conflicts efficiently. These mechanisms can include mediation or arbitration clauses, providing a structured approach to resolving disputes outside of litigation. By integrating these strategies, you enhance the overall effectiveness and sustainability of your contractual agreements, promoting long-term success for all parties involved.
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Ahmed Elshourbagy
Contracts Section Head, MBA, ACIArb
Once you've chosen your contract type and structure, negotiate and draft contracts aimed at mutual benefit, ensuring both parties' interests and expectations are met. Contracts should be clear and fair, detailing scope, terms, conditions, obligations, rights, and remedies, while complying with applicable laws. Use templates, checklists, and legal advice to facilitate the drafting of clear, equitable contracts. This approach helps prevent misunderstandings and conflicts, fostering a cooperative relationship between parties.
After you have signed the contracts, you need to manage and monitor their performance and compliance throughout the project lifecycle. You should establish a contract management plan that outlines how you will track, measure, report, and improve the contract outcomes. You should also maintain regular communication and collaboration with your counterparts, and address any issues or changes that may arise along the way. You should use tools like contract register, dashboard, scorecard, and audit to help you manage and monitor contract performance and compliance.
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Jaybee G.
Top 1% Contract Management Voice | CLM | ALM | Lead Gen at Revnue
Don't wait for problems to arise. Schedule regular reviews with vendors and internal teams to assess contract performance against your established KPIs. These reviews allow you to identify any deviations from the agreed-upon terms or potential roadblocks before they derail the project. Utilize tools like Revnue to your advantage. It can automate reminders for deadlines, approvals, and reporting. This frees you from manual tasks and ensures timely action on critical contract milestones. Be vigilant and identify potential compliance concerns or performance gaps early on. The sooner you identify issues, the sooner you can communicate them to relevant parties and work collaboratively to find solutions.
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Dr. Abdulrahman Bageis
Assistant Professor at Taibah University, PRINCE 2, PMOC
Based on my experience, it's really helpful to set up a strong contract management system to keep track of key milestones, deliverables, and deadlines. It's also important to regularly review contract performance, spot any potential issues or deviations, and work with the contract management team to address them quickly. Plus, it's great to encourage open communication and collaboration between the project team and the contractor(s) to make sure information is shared on time and any contractual disputes are resolved smoothly.
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Wladislaw Leonov
Systems, Technology, and Projects at BMW Group | International Trade Compliance | Procurement | Regulatory Due Diligence | Project Management | German, Russian, French
Implementing contract lifecycle management (CLM) software can streamline processes by centralizing contract storage, automating notifications for key dates, and facilitating document collaboration. This software also enables advanced analytics, providing insights into performance metrics and compliance status in real-time. Moreover, integrating artificial intelligence (AI) into contract management can enhance risk assessment and identify potential areas for improvement. Embracing digital signatures and blockchain technology ensures secure contract execution and enhances transparency. These approaches not only optimize contract management efficiency but also mitigate risks and promote compliance throughout the project lifecycle.
Despite your best efforts, you may encounter contract disputes and conflicts during your project. These may be caused by misunderstandings, errors, changes, delays, breaches, or claims. You should try to resolve them as early and as amicably as possible, using techniques like negotiation, mediation, arbitration, or litigation. You should also document the resolution process and outcomes, and update the contracts accordingly. You should use tools like dispute resolution clause, escalation matrix, and dispute resolution board to help you resolve contract disputes and conflicts.
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Souvik Ghosh
Ministry of Power | 6 X LinkedIn Top Voice in 40 Days | IIT KGP | ISB -MBA (Merit Scholarship Awardee) | NUS | UPSC | Senior Manager -Procurement, Strategy & Business Development @DVC | Empowering 200+ MSMEs
Souvik's Mantra : 1. Conflict Resolution: Address conflicts promptly through negotiation, mediation, or arbitration to maintain project momentum. 2.Formal Complaint Process: Establish a transparent procedure for lodging complaints against bidders. 3.Stakeholder Engagement: Hold meetings involving all stakeholders, including bidders, to discuss issues and foster collaboration. 4.Delay Analysis: Conduct thorough analysis to identify causes of delays and implement mitigation strategies. 5. Financial Reconciliation: Reconcile financial statements to ensure accuracy and transparency in project accounting. 6. Price Escalation : Evaluate market dynamics, labor laws, and CPI for price escalation adjustments, updating contracts accordingly.
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Wladislaw Leonov
Systems, Technology, and Projects at BMW Group | International Trade Compliance | Procurement | Regulatory Due Diligence | Project Management | German, Russian, French
It's vital to proactively incorporate preventive measures into contract management. Prior to signing, clearly outline expectations, milestones, and potential risks. Implementing robust communication channels and regular progress updates can minimize misunderstandings. Furthermore, cultivating strong relationships with stakeholders fosters trust and transparency, facilitating smoother conflict resolution processes. Additionally, leverage technology tools for contract management to streamline documentation and tracking, enabling swift identification and resolution of potential issues. Integrating these strategies enhances overall project success and mitigates the impact of contract disputes.
At the end of your project, you need to review and close out the contracts. You should evaluate the contract performance and results, and compare them with the original scope and objectives. You should also identify the lessons learned and best practices, and share them with your team and counterparts. You should also finalize the payments, deliverables, warranties, and liabilities, and terminate the contracts formally and legally. You should use tools like contract closure checklist, feedback survey, and contract closure letter to help you review and close out contracts.
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Souvik Ghosh
Ministry of Power | 6 X LinkedIn Top Voice in 40 Days | IIT KGP | ISB -MBA (Merit Scholarship Awardee) | NUS | UPSC | Senior Manager -Procurement, Strategy & Business Development @DVC | Empowering 200+ MSMEs
Contract Closures: Souvik's Mantra: No jargon, only straight talk 1. Check defect liability or performance guarantee period, if applicable. 2. Determine retention bill amount based on above assessment and release accordingly. 3. Release of Bank Guarantee (if any) after the completion of guarantee period & claim period (if any) 4. Ensure all boxes of contract closure are addressed comprehensively. 5. Terminate contract formally and legally upon completion. 6. Evaluate contract performance against original scope and objectives. 7. Send official report to all stakeholders, including team. 8. Issue execution certificate with precise execution amount to bidder(excluding taxes) 9. Identify lessons learned and best practices for future projects.
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Claudia Gehm
LinkedIn Top Voice Gestão de Contratos | Gerente | Head | Coordenador Sênior | Administrativo | Contratos | Recursos Humanos
Com base na minha experiência profissional, acredito que a área de gestão de projetos deve estar alinhada com a área de gestão de contratos, tendo em vista que, na maioria das vezes, os projetos envolvem somas vultuosas de dinheiro e tem riscos - muitas vezes operacionais - envolvidos, bem como a participação de terceiros - não pertencentes a organização, que devem ter obrigações e direitos muito bem definidos através de contratos formais. A parceria entre as duas áreas é imprescindível.
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Kishore V
Advocate | Global Legal & Compliance Expert (Contracts, IPR, Data Privacy, Trade, Business Entity Formation, Registration, Dissolution, M&A, Anti-Trust) | US Paralegal (Personal Injury, Tax, Immigration, Bankruptcy) |
In the landscape of project management, a striking narrative emerges from a tech firm's ambitious pursuit to revolutionize online education, spotlighting the indispensable role of contract management. With meticulous oversight, contracts unveil latent risks, enforce fiscal discipline, and uphold steadfast quality standards. Amidst the dynamic milieu of innovation, their adaptability orchestrates seamless evolution, culminating in a legacy marked by legal fortitude and resounding success.
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