What are some common technical translation mistakes that lead to client dissatisfaction?

1 Terminology inconsistency

One of the most frequent technical translation mistakes is using different terms for the same concept, or using the same term for different concepts, in the same document or project. This can cause confusion, ambiguity, and misunderstanding among the readers, and damage the reputation of the translator and the client. To avoid this mistake, translators should always use reliable and updated glossaries, style guides, and reference materials, and follow the client's preferences and instructions. They should also use terminology management tools, such as CAT tools or term bases, to ensure consistency and coherence throughout the translation.

2 Literal translation

Another common technical translation mistake is translating word-for-word, without considering the context, the purpose, and the target audience of the document. This can result in unnatural, awkward, or even incorrect translations that fail to convey the intended meaning and tone of the original text. To avoid this mistake, translators should always analyze the source text carefully, and adapt their translation to the specific genre, register, and conventions of the target language and culture. They should also use paraphrasing, rewriting, or localization techniques, when necessary, to make the translation more clear, fluent, and appropriate.

3 Formatting errors

A third common technical translation mistake is neglecting the formatting and layout of the document, and introducing errors or inconsistencies that affect the readability and usability of the translation. This can include issues such as incorrect punctuation, spacing, alignment, fonts, numbering, or graphics, that can distort the appearance and the functionality of the document. To avoid this mistake, translators should always follow the formatting and layout guidelines provided by the client, and use quality assurance tools, such as spell checkers, grammar checkers, or proofreading software, to detect and correct any errors or inconsistencies. They should also review their translation carefully, and compare it with the source text and the original format, before delivering it to the client.

4 Cultural insensitivity

A fourth common technical translation mistake is ignoring or misrepresenting the cultural aspects of the document, and producing a translation that is offensive, inappropriate, or irrelevant for the target audience. This can include issues such as using culturally specific terms, expressions, symbols, or images, that have different meanings or connotations in different cultures, or omitting or adding information that is essential or sensitive for the target culture. To avoid this mistake, translators should always research the cultural background and expectations of the target audience, and use cross-cultural communication skills, such as cultural awareness, sensitivity, and adaptation, to produce a translation that is respectful, suitable, and engaging for the target culture.

5 Lack of feedback

A fifth common technical translation mistake is working in isolation, without seeking or receiving feedback from the client, the end users, or other translators. This can lead to missed opportunities for improvement, learning, and collaboration, and to potential errors or misunderstandings that can affect the quality and satisfaction of the translation. To avoid this mistake, translators should always communicate effectively with the client, and clarify any doubts, queries, or issues that arise during the translation process. They should also solicit and accept feedback from the end users, or from other translators, such as editors, reviewers, or proofreaders, and use it to enhance their translation skills and performance.