What are the most effective ways to communicate with your team when there is conflict?

In my experience to resolve conflicts we need to apply active listening skills and hear from both parties. If need be both parties should be brought in together and the conflict resolution should be done but not before listening to both of them separately. Sometimes through active listening we can understand what is not being said of expressed and understand the root cause of the conflict.

In a previous team project, tensions arose due to unclear role delineation. By fostering an open discussion, we realized that assumptions about responsibilities had led to misunderstandings. Identifying this allowed us to redefine roles and expectations, mitigating future conflicts.

Effective team conflict resolution involves active listening, open communication, and empathy. Encourage team members to express themselves, using "I" statements to avoid blame. Clearly define roles and expectations to prevent misunderstandings. Maintain a calm and respectful tone during discussions, focusing on the issue rather than individuals. Foster empathy by encouraging understanding of others' perspectives. Teach conflict resolution techniques such as compromise and collaboration. Consider mediation if conflicts persist. Establish a clear conflict resolution process and conduct regular team-building activities to strengthen relationships. Finally, maintain regular check-ins to address emerging issues promptly.

In case of a conflict it's important to have both the parties present when the matter is being discussed. We should never have communication with only party at a time. Having both parties together would help in clearly understanding the root cause and also build trust in your decision

During a disagreement among team members about project timelines, I facilitated a meeting where each person had uninterrupted time to express their concerns. Actively listening without judgment enabled us to acknowledge varied perspectives and uncover underlying concerns about workload distribution.

In a recent conflict, I focused on using "I" statements to express how certain actions affected the team dynamic. This approach allowed me to voice concerns without attributing blame, fostering a more receptive atmosphere for discussion and resolution.

Lógico que depende do tamanho do conflito. Mas pensando que é um conflito que foi para o lado pessoal e para evitar que este conflito vire um confronto inesperado, converse separadamente com as pessoas envolvidas para entender melhor, expressar sua opinião e em seguida poder conversar conjuntamente para que nenhuma das partes se sinta privilegiada e possam chegar a um acordo

In a situation where conflicting approaches were hindering progress, organizing a brainstorming session led to collective ideation. Encouraging everyone to contribute and build upon each other's ideas generated a solution that integrated the strengths of each approach.

When conflicts arose over miscommunications in a remote team, we transitioned to video calls for complex discussions instead of relying solely on messaging. The face-to-face interaction helped convey nuances and emotions that were getting lost in text.

When conflicts arise in your team, consider setting up a meeting to address the issues face-to-face or virtually, depending on your hybrid setup. Allow each team member to share their perspective openly. Actively listen without jumping to conclusions or assigning blame. Focus on finding solutions together and identify common ground. Collaboratively establish clear steps to address the conflict, ensuring everyone is on the same page. Follow up regularly to check the progress of the resolution, making adjustments if needed. This practical approach fosters a positive team culture built on open communication and effective conflict resolution.

People communication style, while it can be evolved over time, often resembles people’s personality profiles. 2nd, communication is generally aimed at soliciting influence and action intended by the initiator. 3rd, understanding learning style of each individual is key in leveraging communication to driving a learning organisation continuous process. With these 3 elements, as a leader, understanding each of your team members style will help you craft a guiding coalition while embracing each team member’s uniqueness and vulnerability as a strength. These factors explains where each individual falls in the hubris, myopia, paralysis & angst quadrant. Apply relevant strategy to challenge each for high-impact coalition.