What does a food safety supervisor do?

1 Role and responsibilities

A food safety supervisor is a person who has the knowledge, skills, and authority to oversee other staff in food handling and hygiene practices. They are also the main contact for food safety audits, inspections, and compliance. Responsibilities include developing and maintaining a food safety program that covers all aspects of food preparation, storage, delivery, and disposal; training and monitoring staff on food safety practices; conducting regular checks and records of food safety activities; identifying and correcting any food safety hazards or breaches; and staying updated with the latest food safety regulations, standards, and best practices. Additionally, they must monitor staff on personal hygiene, temperature control, cross-contamination, cleaning, pest control, temperature logs, cleaning schedules, and incident reports.

2 Skills and qualifications

To become a food safety supervisor, you need to possess both technical and interpersonal skills. This includes knowledge of food safety principles, legislation, and codes of practice, as well as the ability to train and communicate effectively with staff and customers. Attention to detail and accuracy in record keeping and documentation is also essential, as is problem-solving and decision-making skills in case of emergencies or complaints. Additionally, leadership and teamwork skills to motivate and supervise staff are required, as well as customer service and conflict resolution skills to handle any issues or feedback. To qualify for the role, you must complete a nationally recognised food safety training course that covers the relevant industry sector and units of competency. Depending on your state or territory, you may also need to obtain a food safety supervisor certificate or registration from the local food authority.

3 Benefits and challenges

Being a food safety supervisor can be both rewarding and challenging. You can contribute to the health and safety of customers and staff, as well as enhance the reputation and performance of the business. Additionally, you can develop your career and skills in the food and beverage industry, while having a variety of tasks and responsibilities. On the other hand, you may have to deal with high-pressure and fast-paced situations, manage multiple tasks and staff simultaneously, keep up with changing regulations and standards, or handle difficult or unhappy customers or staff.

4 Tips and advice

If you want to become a successful food safety supervisor, or if you already are one, there are several tips and advice to help you in your role. It is important to stay updated on the latest food safety news, trends, and resources. Additionally, seeking feedback and support from your manager, peers, and customers can be beneficial. Furthermore, review and improve your food safety program and practices regularly. It is also important to encourage a positive and proactive food safety culture in the workplace, as well as recognize and reward your staff for their food safety efforts. Food safety supervisors have an important role in ensuring the quality and safety of food and beverage operations; with the right training, experience, and dedication they can become more effective and confident in their role.

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?