Dealing with a lens error at a high-profile portrait session. Can you still capture the perfect shot?

1 Quick Assessment

First, quickly assess the error message. Is it a communication error between the camera and lens? Try detaching and reattaching the lens. If it's a mechanical issue, such as a jammed zoom or focus ring, gently try to free it without forcing. Check for any visible obstructions or damage. If the lens is unresponsive, switch to manual focus if possible. Remember, your calm demeanor can reassure your client that you have everything under control.

2 Backup Plan

Always have a backup plan. If your primary lens fails, switch to your secondary lens. Even if it's not your preferred portrait lens, remember that your expertise in composition and lighting is what truly makes a great photograph. Explain to your client that you're switching gear to ensure the best possible outcome. This not only shows professionalism but also highlights your adaptability under pressure.

3 Improvise Technique

When faced with equipment failure, improvisation becomes key. If you're forced to use a lens with a different focal length than intended, adjust your shooting distance and composition accordingly. Embrace the challenge and experiment with new angles and perspectives that you might not have considered otherwise. This could lead to a unique and memorable portrait that stands out in your portfolio.

4 Utilize Environment

Utilize your environment to compensate for any limitations imposed by the lens error. Use natural light to your advantage, or position your subject in a way that the background complements their features. If you're indoors, rearrange lighting to create the desired mood. Your client will appreciate your ability to create stunning imagery, regardless of the gear you're using.

5 Engage Your Subject

Engage with your subject to keep their spirits high. A relaxed subject will always photograph better, so maintain conversation and provide direction as needed. Your confidence and ability to stay focused on the shoot, rather than the equipment issue, will translate into better portraits and a more pleasant experience for your client.

6 Post-Production Magic

Lastly, remember that post-production is an integral part of modern photography. If the lens error has affected the image quality, software can often correct minor issues. Sharpening tools, noise reduction, and even cropping can salvage a shot that might otherwise seem lost. Assure your client that the final images will meet your high standards, thanks to your post-processing skills.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?