You're dealing with project delays and frustrated clients. How can you still meet their expectations?
Project delays are an inevitable part of business, but they can sour relationships with clients if not managed properly. As a sales manager, your role is not just about closing deals; it's also about navigating through tough times and keeping clients satisfied. When delays occur, it's crucial to maintain open communication, manage expectations, and demonstrate that you're working diligently to resolve the issues. By employing strategic approaches and maintaining a positive attitude, you can still meet your clients' expectations, even when the project timeline extends beyond the original scope.