Your mobile device is overheating during important calls. How do you troubleshoot this frustrating issue?

1 Cool Down

If your phone becomes hot to the touch during a call, the first step is to cool it down. Remove any case that may be insulating heat and stop using the phone immediately. Turn off unnecessary apps and services that might be running in the background. Enable airplane mode if you're not expecting any urgent communications, as this will cut off all wireless transmissions and give your device a chance to cool. If possible, move to a cooler environment or place the phone on a cool surface away from direct sunlight.

2 Battery Health

A common culprit for overheating is battery issues. Check your phone's battery health in the settings. If it's significantly degraded, it might be time for a replacement. A worn-out battery can struggle to provide power efficiently, causing excess heat. Also, examine your charging habits. Overcharging or using an incompatible charger can contribute to overheating. Ensure you're using the correct charger for your device and unplug it once it reaches full charge.

3 App Usage

High-intensity applications can cause your phone to overheat, especially during prolonged use. Be mindful of app usage during calls. If you're multitasking with resource-heavy apps, consider closing them. Additionally, check for any apps that seem to cause heating issues more than others. An app update or, in some cases, uninstalling the problematic app might resolve the overheating problem.

4 Software Updates

Keeping your phone's software up to date is essential for optimal performance and can also prevent overheating. Manufacturers often release updates that improve system stability and fix bugs that may cause excessive heating. Go to your device's settings and check for any available software updates. Installing the latest firmware could provide a simple solution to your overheating issues.

5 Clear Vents

Your phone's design includes vents and other cooling mechanisms to dissipate heat. Make sure these are not blocked by dust, debris, or other obstructions. A can of compressed air can be used to gently clear out any blockages from the vents. Regularly cleaning your device can prevent heat from being trapped inside and help maintain a normal operating temperature.

6 Professional Help

If all else fails and your device continues to overheat, it might be time to seek professional help. Persistent overheating could indicate a hardware problem that requires expert attention. Visit an authorized service center where technicians can diagnose and fix the issue. It's important not to ignore persistent overheating as it can lead to more serious damage or even pose safety risks.

7 Here’s what else to consider

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