Last updated on Jul 2, 2024

Your client's data recovery is delayed. How can you effectively address their frustration?

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When data recovery gets delayed, it's understandable that your client might feel frustrated. As a computer repair professional, you know that data recovery can be a complex process, potentially fraught with unforeseen complications. The key to managing your client's expectations is clear communication. Explain the reasons for the delay in a way that is transparent and understandable, without overwhelming them with technical jargon. Assure them that their data is important and that you are taking all necessary steps to recover it as quickly as possible.

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