Your client struggles with communication in team interactions. How can you help them reflect on their style?

Since we’re all unique in our own ways, we should understand and embrace who we are, our true self, how we do things including how we communicate with others. We have to inform those close to us, our teammates or work colleagues about how we communicate our thoughts, feelings and emotions so that we can understand one another.

Active listening aids one to be able to contribute to discussions. When one pays attention, asks probing questions to aid understanding, they’re in a much better position to communicate and articulate their thoughts.

Enthusiastic communicators can inspire and energize, while quieter ones often bring thoughtful and well-considered input. Knowing your strengths and weaknesses allow you to adapt to different situations effectively. If they tend to talk over others, work on active listening and giving space. If they’re too quiet, encourage them to practice assertiveness and speak up. Teach them to balance their natural style with adaptive skills. This helps them communicate effectively in different situations without losing their unique voice.

As a coach, it's crucial to emphasize the importance of applying empathy in conversations with team members to your stakeholders. Encourage them to actively listen, understand different perspectives, and acknowledge the emotions involved. Empathy fosters trust and open communication, creating a supportive environment where team members feel valued and understood. By practicing empathy, stakeholders can address concerns more effectively, resolve conflicts amicably, and build stronger, more cohesive teams. This approach not only enhances individual relationships but also contributes to the overall success and well-being of the organization.

Simulate an upcoming difficult conversation your client needs to conduct. Do it once and review it together to find ways to improve. Do it again and think together about different scenarios that might occur. When your clients conduct the real discussion, they should feel confident.

Understanding your unique communication style is crucial for enhancing team interactions. Reflect on how you convey thoughts—are you direct or indirect? Identifying preferences for written or verbal communication helps in avoiding misinterpretations. Practice active listening to show respect and engage fully with discussions, fostering clearer communication. Seek feedback regularly to refine your approach and adapt based on perceptions. Pay attention to body language; it speaks volumes. Empathy is key; understanding teammates' perspectives allows you to adjust your style for better collaboration. Lastly, improvement takes time and patience, so practice consistently and embrace the journey of refining your communication skills.