You want to learn how to manage customer relationships in CRM. What’s the best way to get started?
Customer relationship management (CRM) is a skill that can help you attract, retain, and satisfy your customers. CRM involves using software tools and strategies to collect, analyze, and act on customer data. Whether you work in sales, marketing, service, or any other customer-facing role, CRM can help you improve your performance and grow your business. But how can you learn how to manage customer relationships in CRM? Here are some tips to get you started.