What are the trends and innovations in ITIL SACM?
ITIL service asset and configuration management (SACM) is a key process that helps organizations manage their IT assets and configurations across the service lifecycle. SACM ensures that the assets and configurations are identified, controlled, recorded, audited, and verified to support service delivery and improvement. But how is SACM evolving and adapting to the changing IT landscape and customer needs? In this article, we will explore some of the trends and innovations in ITIL SACM that are shaping the future of IT service management.
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Md. Anisur Rahman, PMP®DGM & Head of IT @ ShopUp | LinkedIn Top Voice, Toastmaster, Startup Mentor, Trainer, Community Builder, PMI Volunteer…
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Lilson Teixeira SocioSenior IT Project Manager - PMP | Senior System Manager
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Himanshu SabharwalInfosys | Senior Consultant | Change Manager | ITIL4 Certified