What do you do if your problem-solving skills are hindering your chances of promotion?

1 Understand the big picture

Problem-solving is often reactive and focused on the details. But as a systems manager, you also need to be proactive and strategic. You need to understand the big picture of how your systems support the organization's goals and vision. You need to align your actions and decisions with the business needs and priorities. You need to communicate the value and impact of your systems to the stakeholders and customers. To develop this skill, you can seek feedback from your manager and peers, learn from other departments and functions, and participate in cross-functional projects and initiatives.

2 Manage your time and resources

Problem-solving can be time-consuming and demanding. But as a systems manager, you also need to manage your time and resources effectively. You need to prioritize your tasks and projects based on urgency and importance. You need to delegate and outsource some of the work to your team or external partners. You need to automate and streamline some of the processes and workflows. You need to balance your workload and avoid burnout. To develop this skill, you can use tools and techniques such as calendars, to-do lists, project management software, and time tracking apps.

3 Lead and collaborate with others

Problem-solving can be solitary and individualistic. But as a systems manager, you also need to lead and collaborate with others. You need to inspire and motivate your team to achieve the desired outcomes. You need to coach and mentor your team members to improve their skills and performance. You need to foster a culture of trust and accountability in your team. You need to collaborate and coordinate with other managers and teams to ensure alignment and integration of your systems. To develop this skill, you can seek opportunities to take on leadership roles, provide feedback and recognition to your team, and build relationships and networks with other managers and teams.

4 Learn and adapt to change

Problem-solving can be rigid and fixed. But as a systems manager, you also need to learn and adapt to change. You need to keep up with the latest trends and technologies in your field. You need to experiment and innovate with new ideas and solutions. You need to embrace and manage the risks and uncertainties involved in change. You need to cope and adjust to the changing expectations and demands of your organization and customers. To develop this skill, you can pursue continuous learning and development, seek feedback and improvement, and adopt a growth mindset.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?