Your community engagement team and volunteers need to know why they are doing what they are doing, and what they are aiming for. A clear and compelling vision and goals can inspire them to align their actions with your mission and values. You can communicate your vision and goals through various channels, such as meetings, newsletters, social media, or stories. You can also involve your team and volunteers in co-creating your vision and goals, so that they feel ownership and accountability.
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Neil C.
The most impactful application for projecting the vision is through the use of good social media content. As the go to place in a contemporary world it ensures clarity at all levels. Furthermore, highlighting individual narratives of success boost the process of sending the right message out with positive accountability.
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Candy Isabel
Strategist I Consultant I Project Manager I Social Innovator I Advocate | Founder of Khamai Strategies
An often overlooked aspect for non-profit organizations is the inclusion of the community they serve in the decision-making process. Engaging the community in setting the organization's vision and goals not only fosters alignment between purpose and productivity but also establishes a strong reputation. By actively involving community leaders and working collaboratively to drive impact, your organization will build trust, credibility, and belief in the services it provides.
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Krischan Portz
personal views | Community Builder & digital and analog bridge 🌉 connector🇪🇺, Scrum Master & Story engineer ✍✨, Change / CI Agent💡, developing impactful Communities and connecting Europe‘s dots with the world 🌎✨
I do motivate the community with leading by example. Giving community members a stage , showing business value that has been created by the community. Introduction of people , celebrating a success story and sharing new developments of the community.
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Julie Kawahara
Community and Organizational Development Consultant
Yes. Inspire, motivate (remove barriers, like fear and self-doubt, messages in our head that we don't have the time), and provide opportunities for inclusion. Finally, acknowledge efforts and achievements with lots of gratitude!
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Jadson Jall, MSc, MBA
Science Community Manager of the International Science Reserve at the New York Academy of Sciences | Co-founder of the Global Collaboration Institute | Bridging Business and Science for Collaborative Global Solutions
Consider implementing a culture of curiosity and innovation. Encourage team members and volunteers to explore new ideas and approaches in their roles. This can be done by creating a safe space for them to express their thoughts and ideas, and by promoting a learning mindset where mistakes are seen as opportunities for growth.
Your community engagement team and volunteers need to have the skills and knowledge to perform their tasks effectively and confidently. You can provide them with training and support on various topics, such as community engagement methods, tools, best practices, ethics, or evaluation. You can also create a culture of learning and feedback, where your team and volunteers can share their experiences, challenges, and solutions with each other. You can also offer mentorship, coaching, or peer support to help them grow and improve.
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Julie Kawahara
Community and Organizational Development Consultant
Yes to the skills and training, and modeling and positive encouragement help your team to take the first step to applying their skills and talents. Success breeds success, so yes to the celebrating the wins and creating the support and momentum to achieve even greater results.
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Ilias Papachristos
Community Advocate | Google Cloud Champion Innovator for Cloud AI/ML
Building a thriving community engagement team hinges on effective management and motivation. Training plays a crucial role, in equipping team members and volunteers with the knowledge and skills to excel. Onboarding programs tailored to specific roles ensure seamless integration, while ongoing training in communication, conflict resolution, and community-building best practices empowers them to navigate diverse situations effectively. Mentorship programs foster individual growth and provide valuable guidance. Beyond training, recognition and appreciation are key motivators. Celebrate successes, acknowledge individual contributions, and offer opportunities for professional development.
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Paritosh Vashisht
Program Management | Capacity Building | Quality Improvement | Proposal Development | "Mentor's Pulse" Newsletter
Empowerment: Empower team members and volunteers by providing them with decision-making responsibilities and autonomy in their roles. Resource Support: Ensure both the team and volunteers have the necessary resources and support to carry out their tasks effectively.
Your community engagement team and volunteers need to feel appreciated and valued for their contributions and achievements. You can recognize and reward them in various ways, such as giving them feedback, praise, certificates, badges, incentives, or opportunities. You can also celebrate their successes, milestones, or impact with them and with the wider community. You can also ask them for their input, suggestions, or feedback on how to improve your community engagement efforts.
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Olivia Richardson, M.M.
Community Engagement Associate, Colburn School
I love this question! Community Engagement is one of the HARDEST fields in which to be because there is so much emotional weight and personal stake that you have to pour into developing these relationships in order to be successful. When managing a team, it's important to recognize the toll that it takes and be lavish with praise and gentle with criticism. I've found Dale Carnegie's book "How to Win Friends..." to be a huge help.
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Odianosen Joy Peter
Co-founder/COO 10mg Pharma ||Social Impact + Tech Lawyer || Founder at She Connect Africa || LinkedIn Top Voice 2023 || Ambassador Girls in Global || Advocate for Women Inclusion & Children's Right
One thing I've found motivating for community engagement teams and Volunteers is giving of incentives and celebration as a way of being recognized and rewarded for their efforts. It's motivates them to do more and do well in their tasks as a community engagement manager. As a non profit founders, I give monthly incentives, certification, praise & positive feedbacks, and opportunities to motivate, recognize and reward my community engagement team and Volunteers.
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Ilias Papachristos
Community Advocate | Google Cloud Champion Innovator for Cloud AI/ML
Recognition and rewards are most effective when genuine, timely, and specific. Public Recognition: Showcase achievements through newsletters, social media mentions, or internal platforms. Celebrate milestones and highlight individual contributions to keep spirits high. Shared Success: Celebrate collective achievements through team outings, social gatherings, or volunteer appreciation events. Foster a sense of community and reinforce the impact of their collective efforts.
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Michelle Frank
Unconventional Doctor|Women's Health Communities| FemTech |Avid Seeker of Happiness
Often starts with a simple thank you. I have seen many communities criticise openly, but appreciate scarcely or in private. This has to change for communities that run more out of passion than out of necessity. Talk to your team and volunteers regularly. Do this individually and in groups. Request for feedback on what you can do for them, before considering feedback for them.
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Paritosh Vashisht
Program Management | Capacity Building | Quality Improvement | Proposal Development | "Mentor's Pulse" Newsletter
Recognition and Feedback: Acknowledge and appreciate the efforts of team members and volunteers, offering feedback and opportunities for growth. Training and Onboarding: Provide proper training and structured onboarding processes for volunteers to understand their roles and responsibilities.
Your community engagement team and volunteers need to feel connected and supported by each other and by you. You can foster collaboration and connection by creating a sense of team identity, belonging, and trust. You can also facilitate regular communication, interaction, and cooperation among your team and volunteers, using various platforms, such as online forums, chats, calls, or events. You can also encourage them to network, socialize, and have fun with each other and with the community members.
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Andrew M.
Community Management | Product Marketing | Blockchain & Web3 Specialist
It helps to facilitate cross-collaboration between the community contributors and the project teams when applicable. This could mean including the community team in some internal communications, roadmapping, or strategy sessions. These contributors represent the most active and passionate members of the community, and always have insights that are valuable. The contributor's access to the process is likely to foster a powerful connection, and helps to build trust with the greater community that they will be supported.
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Neil C.
Key networking skills have become essential for building the cohesive team which I belong. I encourage full team collaboration for decision making and socialisation to ensure there is a sense of belonging.
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Paritosh Vashisht
Program Management | Capacity Building | Quality Improvement | Proposal Development | "Mentor's Pulse" Newsletter
Engagement Relevance: Offer tasks and roles that are engaging and relevant to the interests and skills of the volunteers. Communication and Appreciation: Keep volunteers informed about the organization's goals and regularly express appreciation for their contributions.
Your community engagement team and volunteers need to feel empowered and trusted to make decisions and take actions that are relevant and meaningful for them and for the community. You can empower and delegate by giving them autonomy, flexibility, and responsibility over their tasks, roles, or projects. You can also provide them with clear expectations, guidelines, and resources, but avoid micromanaging or controlling them. You can also support them to take risks, experiment, or innovate, and learn from their failures or successes.
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Neil C.
Making the right decision only comes when the whole team are involved from.the outset. This is something highly encouraged. Utilising the skills of each member of the team ensure that projects have the best chance of succeeding.
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Paritosh Vashisht
Program Management | Capacity Building | Quality Improvement | Proposal Development | "Mentor's Pulse" Newsletter
Support and Flexibility: Provide support and flexibility to accommodate volunteers' schedules and personal commitments. Community and Growth: Foster a sense of community among both team and volunteers, encouraging feedback, skill development, and growth opportunities.
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Alka Poole
I recruit within property and real estate covering developers, house builders, asset management, property consultancies and housing associations
I've been recruiting in this area for the last 5 years, placing people client-side and in consultancies within the built environment. I've found the most sought after skills for a potential employee are: - The ability to engage and communicate with diverse groups incl. local community, businesses, and local councillors. - To ensure everyone you engage with feels they're being heard. Their issues are important to them and if you have the ability to listen, that is the most important skill you can have. - Think 'out of the box'. With so many technological advances, you can gather feedback and opinions in a much easier way. Keep up to date with what other organisations are doing and how you improve your own offering by learning from others.
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Andrew Parrish
Regional Planning Manager at Environment Canterbury
My biggest key to delivering a team which is focused on engaging with the community is to focus on developing a really good team. Ultimately if you have defined the vision and goal, and you have a well functioning team, the work will get done and the community will be engaged. What more often than not stops us is not having our team working together to achieve the common vision. So my first job, before even defining what the goal and vision are is to make sure I have a team which knows their roles, know their own strengths and the strengths of their team mates. In many cases the team will be made us of a multi disciplinary team, and may not have worked togther. Focus on making sure they know and trust each other and the work happen.
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Nahim Ahmed MBE
The Youth & Community Guy 🚀. Head of Strategic Engagement 📈. Transforming Communities Together ❤️. I Help Youth & Community Professionals Tell Their Story 💯. 🏆 6x Award Winner 🎓 MSc, PgDip, BA (Hons), JNC Qualified
Stay resilient and determined, even when faced with obstacles. Motivate yourself and those around you (including team members and volunteers) to persist and find creative solutions to project difficulties. #TheYouthandCommunityGuy
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Mike McGrother
I've always found that a thematic approach is a really effective way of enabling people to come together. In Stockton-on-Tees I worked as the local authority's Creative Partner, a role that tasked me with generating ongoing and increased community engagement. Things like this... The Loudest Whisper which brought 10000 people together across the Borough to respond to the filming of Channel 4's Benefits Street. It resulted in an ongoing PSST! Campaign which celebrated all things positive in Stockton on Tees. The result was a massive shift in attitude - a collective sense of positivity and micro-projects that continue to this day - sharing stories, singing, walking, gathering, https://youtu.be/904VHPMzimI
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Samuel Matusse
Resettlement and Social Development Specialist at Independent Consultant
The best approach is to pay attention and gain insight into the stories and vibrancy of the community. . Show interest in the feedback coming from the team, . discuss possible solutions to all raised matters from the community with the team, and ensure that the team has the space and room to propose solutions for the community after the engagement. . Take time to attend engagement meetings with the team
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