Last updated on Jun 25, 2024

Here's how you can support employees in building resilience during times of change.

Change is inevitable in the workplace, and it often brings stress and uncertainty. Supporting your employees through these transitions is crucial for maintaining productivity and morale. Building resilience is not about avoiding stress but rather developing the capacity to recover quickly from difficulties. Resilience can be cultivated through various strategies, and as someone involved in Training and Development within Human Resources (HR), you play a pivotal role in this process. By equipping your employees with the right tools and support, you can help them navigate change more effectively and emerge stronger on the other side.

1 Embrace Change

Embracing change is the first step in building resilience. Encourage your employees to view change not as a threat but as an opportunity for growth. By fostering a culture that values adaptability and continuous learning, you help staff members to shift their mindset. Provide resources and training that focus on the benefits of change, such as personal development and the chance to acquire new skills. When employees understand that change can lead to positive outcomes, they are more likely to approach it with an open mind and a willingness to adapt.

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Chris Britton

People Experience Director | Governance Chair | FLPI | Scrum Master | Blogger | Speaker | Coach | Police Officer | Secretlifeofdad.com
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Language is important. We too often talk about 'change' in a negative way and because of that end up wasting time/money on pointless 'change programmes' which have little value. Shifting the narrative to language such as evolution, moving forward, adapting, staying flexible etc already makes a difference to the mindset of the person/s impacted. Equally- avoid large scale 'change' if possible. Little and often is more manageable for people to get on board with and gets them into a rhythm of things evolving.

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2 Open Dialogue

Maintaining an open dialogue is essential during times of change. Create an environment where employees feel comfortable sharing their concerns and ideas. Regular meetings and feedback sessions can facilitate this communication, allowing you to address any issues promptly and transparently. By listening to your employees and involving them in the change process, you demonstrate that their input is valued. This inclusive approach can reduce feelings of uncertainty and help build trust within the team.

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3 Support Networks

Building support networks within the organization can greatly enhance employee resilience. Encourage mentorship programs or peer support groups where individuals can share experiences and coping strategies. Having a reliable network provides a sense of belonging and can be a source of emotional support during challenging times. When employees know they have colleagues they can turn to for advice or simply to vent, they're less likely to feel isolated and overwhelmed by the changes occurring around them.

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Luana Siqueira

Top Voice Consultoria de RH, T&D & Aconselhamento de Carreira | Especialista em Recolocação Profissional I Job Hunter l Consultora de Carreira l Outplacement I Currículo I LinkedIn l Entrevista l Recursos Humanos
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É garantir que eles possam enfrentar desafios e incertezas de maneira eficaz. Crie um ambiente onde os funcionários se sintam seguros para expressar suas preocupações e sentimentos é fundamental. Isso pode incluir sessões de apoio emocional, grupos de discussão ou acesso a serviços de aconselhamento.

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4 Skill Development

Skill development is a key component of resilience. Offer training programs that equip employees with the competencies needed to succeed in a changing environment. This might include problem-solving, communication, or technical skills relevant to evolving job roles. When employees feel confident in their abilities, they are better prepared to handle new challenges. Moreover, investing in their professional growth shows that you are committed to their long-term success, which can boost morale and loyalty.

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5 Wellness Focus

Focusing on wellness is crucial for building resilience. Stress management workshops, wellness programs, and resources like counseling services can help employees maintain their mental and physical health. Encourage regular breaks, physical activity, and other practices that promote work-life balance. By prioritizing the well-being of your staff, you create a healthier workplace where employees can thrive even in the face of change.

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6 Continuous Feedback

Finally, continuous feedback is vital for resilience-building. Implement a system where employees receive regular, constructive feedback on their performance, especially as they navigate new roles or responsibilities. This not only helps them adjust and improve but also reinforces the notion that they are supported throughout the transition. A feedback-rich culture ensures that employees feel recognized and valued, which can significantly contribute to their ability to bounce back from setbacks.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Maha Shhadeh

Training Consultant |IIU-ISDC President | Global Education Advocate | AI Expert | Public Speaker | Author | Wikipedia Editor| Digital Marketing Manager
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During times of change, supporting employees is crucial for building resilience. Clear communication, offering resources, encouraging healthy habits, teaching resilience skills, creating flexibility, developing social support, and being empathetic all contribute to helping employees navigate change effectively and enhance their resilience.

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Marc Prager

Sr. Director, Talent Development at LinkedIn | AI-Driven L&D Strategist | Leadership Coach | Innovating Talent Solutions for Global Teams
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Encourage employees to develop a growth mindset by providing resources and training that emphasize adaptability and continuous learning. Creating a supportive environment where employees feel safe to express concerns and ask for help is also crucial. Recognize and celebrate small successes along the way to boost morale and reinforce resilience.

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Here's how you can support employees in building resilience during times of change.

1

2

3

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1 Embrace Change

2 Open Dialogue

3 Support Networks

4 Skill Development

5 Wellness Focus

6 Continuous Feedback

7 Here’s what else to consider

Training & Development

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Here's how you can support employees in building resilience during times of change.

1

2

3

4

5

6

7

1 Embrace Change

2 Open Dialogue

3 Support Networks

4 Skill Development

5 Wellness Focus

6 Continuous Feedback

7 Here’s what else to consider

Training & Development

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