Facing resistance from senior leaders during a large group facilitation process?

1 Understand Resistance

Resistance from senior leaders often stems from concerns about change, lack of control, or uncertainty about the facilitation's outcomes. It's vital to acknowledge their perspectives and apprehensions. Begin by engaging in one-on-one conversations to uncover the root causes of their resistance. Listen actively and validate their feelings, showing that you see them as partners in the process rather than obstacles to be overcome. This understanding can be the foundation for building trust and creating a more receptive environment for collaboration.

2 Build Alliances

Creating allies within the senior leadership team can be instrumental in overcoming resistance. Identify those who are supportive of the facilitation process and work closely with them to advocate for its benefits. These allies can influence their peers through informal discussions, helping to shift the group's overall mindset. By fostering these relationships, you can create a network of support that will help mitigate resistance and promote a more positive engagement from all leaders involved.

3 Communicate Clearly

Clear and transparent communication is key to addressing resistance from senior leaders. Ensure that they understand the objectives, processes, and expected outcomes of the facilitation. Explain how their input is valuable and how the process can benefit them and the organization. By providing a clear roadmap and setting expectations, you can alleviate concerns and help leaders feel more secure and engaged in the facilitation process.

4 Offer Involvement

Senior leaders may resist facilitation processes if they feel excluded or that their expertise is undervalued. Involve them early and often by soliciting their input on the agenda, content, and structure of the facilitation. Encourage them to contribute their knowledge and experience, which not only enriches the process but also gives them a sense of ownership. This involvement can transform resistance into active support and participation.

5 Leverage Expertise

Senior leaders possess a wealth of experience and knowledge that can be invaluable to the facilitation process. Leverage this by positioning them as subject matter experts or thought leaders within the group. This not only acknowledges their status but also allows them to contribute in a meaningful way, reducing feelings of resistance. Facilitators can do this by asking targeted questions or creating opportunities for leaders to share insights, thereby integrating their expertise into the process.

6 Manage Dynamics

The dynamics of a large group can be complex, especially with resistant senior leaders in the mix. As a facilitator, it's crucial to manage these dynamics proactively. Establish ground rules that promote respect, active listening, and constructive dialogue. Be prepared to mediate conflicts and ensure that all voices are heard. By creating a safe and inclusive environment, you can help steer the group towards a more collaborative and productive interaction.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?