Promotional Policy

We may run promotions where the use of a promotion code is applicable. In these circumstances:

  • Promotion codes are only valid for orders placed online.
  • Essity reserves the right to decline to accept orders where, in its opinion, a promotion code is invalid for the order being placed.
  • Promotion codes may be withdrawn at any time.
  • Only one promotion code can be used per order and cannot be combined with any other promotion codes.
  • Essity reserves the right to change these Terms and Conditions at any time.
  • Offer code only available to residents of the UK.
  • Promotion codes are valid for a limited period of time as specified on our website or in the relevant marketing communication relating to the promotional code, they cannot be used outside of that period.

Flash Sale

  • Flash Sale: Discount valid from 25/05/24 and continues until withdrawn by us. Save up to 30% on single packs of Issviva Supplement Gummies. Buy 1 full-priced Issviva Supplement Gummy pack and receive 20% off. Set up a subscription for future purchases and receive an additional 10% off the original price. Discount applied automatically at checkout. This discount can only be redeemed once per order. Excludes supplement twin-pack and bundle offers. Excludes all other products sold on site. Products & discounts subject to availability.

  • Essity reserves the right to change these Terms and Conditions at any time.

Healthy Habits Promotion

  • Save 20% applies to Issviva branded supplements only – Gut Health, Mood & Energy & Hair, Skin & Nails
  • Offer is available from mid-night December 31st 2023 to mid-night 31st January 2024
  • The discount will be automatically applied to the pricing of all participating products during the discount period
  • The promotion applies to the stated participating products only and excludes any shipping fees (where relevant)
  • Only one promotion code can be used per order and cannot be combined with any other promotion codes
  • Offer code only available to residents of mainland UK – excludes Northern Ireland

ZZZZs BuyOneGetOneFree Promotion

  • Offer is available from mid-night December 31st 2023 to mid-night 26th Feb 2024
  • BOGOF applies to Issviva ZZZZs supplements only
  • The discount will be automatically applied to the pricing of participating products during the promotional period
  • The promotion applies to the stated participating products only and excludes any shipping fees (where relevant)
  • Offer cannot be combined with any other discount
  • Promotion only available to residents of mainland UK – excludes Northern Ireland

Black Friday promotion

  • Black Friday discounts available between 08.00 Saturday 18th November to mid-night Monday 27th November.
  • The discount will be automatically applied to the pricing of all participating products during the discount period 
  • The discount applies to the stated participating products only and excludes any shipping fees. 
  • Buy 2 get 1 free applies to Issviva branded supplements only – Gut Health, ZZZZs and Mood & Energy

Vaginal Rejuvenation Device Promotion February 2023

Save £100 when you order an Issviva x Joylux Vaginal Rejuvenation Device on shop.issviva.co.uk. Offer valid from 2nd February 2023 to 28th February 2023 inclusive. Offer limited to one use per customer. Offer cannot be combined with any other offers. Whilst stocks last. 

Mystery Gift Giveaway February 2023

One free gift will be dispatched free of charge with the first 100 orders of the Issviva x Joylux Vaginal Rejuvenation Device made on shop.issviva.co.uk. Offer valid from 2nd February 2023 to 28th February 2023 inclusive. Whilst stocks last. 

Free Gift Giveaway March 2023

One free gift will be dispatched free of charge with the first 100 orders made on shop.issviva.co.uk. Offer valid from 16th March 2023 to 24th March 2023 inclusive. Whilst stocks last. 

Vaginal Rejuvenation Device Promotion April – May 2023

Save £100 when you order an Issviva x Joylux Vaginal Rejuvenation Device on shop.issviva.co.uk. Offer valid from 1st April 2023 to 31st May 2023 inclusive. Whilst stocks last. 

Promotional Giveaways

Sleep Bundle Giveaway April 2023

Full terms and conditions

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the terms and conditions and by participating all claimants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy of these terms and conditions for your information.

  1. Promoter: ESSITY UK LIMITED, Southfields Road, Dunstable, Bedfordshire, LU6 3EJ.
  2. Eligibility: This prize promotion is open to all UK residents (England, Scotland, Wales and Northern Ireland) aged 18 or over, except for anyone directly connected with the planning or administration of the prize promotion including Essity employees, their agencies and their immediate families (spouse, parent, child, sibling, grandparent and/or ‘step’ family).
  3. Promotional Period: The prize promotion opens on 7th April 2023 and closes at 23:59 on 30th April 2023
  4. Internet access and a Facebook account are required for entry. A Facebook account can be opened at www.facebook.com. Participants are reminded to get the owner’s permission before using a computer, device and/or internet-access which is not owned or paid for by the entrant to enter the Promotion. The Promoter will not be liable for any internet or mobile connection, or other charges incurred in entering the Promotion.
  5. The entry instructions form part of the rules. By entering, you agree to accept and be bound by the rules.
  6. How to enter:
  7. Tag a friend under the Promotional post on Facebook by 23:59 on 30th April 2023
  8. Only 1 entry per person. If you enter more than once your first entry will be accepted and all others will be disqualified. For the avoidance of doubt, a participant can use one Facebook account to enter only.
  9. Entries posted anywhere other than under the Promotional Post on Facebook will not be eligible for entry.
  10. We will not tolerate anyone who posts or is seen to be posting comments via any social media channel or anywhere else during this prize promotion that we think are bullying, spiteful or upsetting to other entrants and followers of Issviva or Essity or directly aimed at us. Anyone acting in this way will be disqualified from the prize promotion.
  11. Proof of sending will not be accepted as proof of delivery or receipt of entry. Incomplete, illegal, misdirected or late entries will not be accepted. The Promoter takes no responsibility for entries that are delayed, incomplete or lost due to technical reasons or otherwise.
  12. No third party or bulk entries. Entries via third parties, consumer groups or syndicates, entries by macros or other automated means and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified. If it becomes apparent in the reasonable opinion of the Promoter that either a participant or household is using any means to circumvent this condition such as, and without limitation, fraudulently falsifying data; using multiple Facebook accounts; using photos or videos owned by a third party, found on the internet or for which they are not the holder of the intellectual property, acting fraudulently or dishonestly in the reasonable opinion of the Promoter; using identities other than their own; creating fake identities or using any other automated or manual means in order to increase that participant’s or a household’s entries or otherwise acting in violation of these terms, these participants and their household will be disqualified, and any prize entitlement will be void.
  13. During the Promotional Period, some entries might be shared by the Promoter on Facebook or we may comment on your entry. This does not mean that you are a winner, neither does it increase your chances of winning.

7. Winner Selection:

  1. All entries received during the Promotional Period will be placed into a random prize draw conducted by a random number generator within 5 working days of the closing date.

8. Prize Fund:

  1. There is 1 prize, consisting of  1x Pack 120g ZZZZs Supplements, 1x ModiCool Pillow Case and 1x ModiCool T-Shirt Sleep Set .
  2. There is no cash alternative to the prize stated and prize must be accepted by the named winner. Prize cannot be transferred to anyone else.
  3.  The Promoter reserves the right to provide an alternative prize of equal or greater value should circumstances outside its control make this necessary.

9. Winner Notification:

The winner will be contacted via a response to their entry comment on the competition post by @ Issviva on or before 5th May 2023 and will have 10 days to claim their prize. The winners will need to be following @ Issviva to receive this message. A Direct Message will then be sent. Please check your direct message inbox. If a winner does not respond within the initial 3 working days of notification, they will be contacted again via a direct message on Facebook and given a further 2 working days to respond. If contact cannot be made, or the prize is not claimed, within 10 days of the initial prize notification date, the prize will be redrawn and awarded to a new winner. Only a reply via direct message from the same Facebook account that we notify will be accepted.

10. Prize Delivery

  1. Prizes will be sent within 30 working days of acceptance.
  2. It is the responsibility of the entrant to provide their correct, up-to-date details when confirming acceptance of the prize in order for their prize claim to be processed. The Promoter cannot be held responsible for the winner failing to supply accurate information which affects prize acceptance or receipt of their prize.
  3. Whilst the Promoter will take all reasonable steps to ensure that its obligations relating to meeting specific timeframes for prize fulfilment are met, the Promoter shall not be liable in any way for its inability to meet these timeframes resulting from an outbreak of Covid-19 either within its own business or with its third-party fulfilment provider.
  4. Should a national or local lockdown affect the Promoter’s ability to meet these deadlines, it will fulfil its obligations as soon as is reasonably possible after its and/or its third-party fulfilment providers resume business as usual.

General:

11. Where we suspect that an individual has breached these terms and conditions, we reserve the right to verify the winner and ask for proof of photo/video ownership, identity, age and address and that they are the person associated with the winning notification.

12. The winnersmay be asked to take part in reasonable publicity relating to this prize draw without payment. Such publicity may include, without limitation, publishing the winner’s name and social media handle on Facebook, their entry and any statements made by them concerning the Promotion and the prize won as part of the Promotion on Essity’s other social media channels. This is not a condition of entry and winners can refuse to participate in publicity.

13 . Participants acknowledge that other participants may submit entries that may be similar to their own, and that they will not be entitled to any compensation or right to negotiate with the Promoter over such matters.

14. As part of the promotion, we collect the following personal data: username, for entrants, and also surname and county for the winner for the purpose of providing a winner list as indicated in point 16, and a delivery address for the purpose of prize fulfilment. These details are requested for administering the promotion only. To find out more about how we use and protect your personal data, as well as your privacy rights visit https://www.issviva.co.uk/privacy-policy/

15.  The surname and county of the winners will be made available to anyone who requests it by emailing hellouk@issviva.com within 1 month of the closing date. Participants may request their surname and county is not published in the event they win by emailing hellouk@issviva.com before the closing date. However, the Promoter shall provide the surname and county of the winners to competent authorities upon request from such competent authorities (including the Advertising Standards Authority).

17. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. You understand that you are providing your information to the Promoter and not to Facebook. All entries are also subject to the platform’s terms of use and you can find them here: https://www.facebook.com/policies_center/.

18. We reserve the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion for whatever reason, with no liability to any entrants or third parties if the failure to deliver our obligations is outside our reasonable control. However, if this happens, we will use all reasonable endeavours to avoid consumer disappointment.

19. The Promoter accepts no responsibility for system errors or other issues that may result in disruption to winner notification or prize. The Promoter or its agencies will not be responsible for the non-inclusion of entries, including any such failure which is within the control of The Promoter or its agencies.

20.Entry into the Promotion is at the entrant’s sole risk. To the extent permitted by law, the Promoter does not accept any responsibility for any damage, loss, liabilities, injury, costs, expenses or claims (whether in contract, tort or otherwise) suffered by entrants or any third parties arising out of or in connection with the Promotion and/or accepting the prize. The Promoter further disclaims liability for any injury or damage to entrants or any other person relating to or resulting from participation with this Promotion save that nothing in these terms and conditions shall act to limit or exclude the Promoter’s liability resulting from its negligence or fraud.

21. The promoter’s decision is final and binding. No correspondence will be entered into.

22. The application and interpretation of these terms and conditions shall be governed by the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction in relation to any dispute concerning them.


23. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

 

New Product Test Questionnaire Feb 2023 – Free Prize Draw

Full Terms and Conditions

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the terms and conditions and by participating all claimants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy of these terms and conditions for your information.

1. Promoter: ESSITY UK LIMITED, Southfields Road, Dunstable, Bedfordshire, LU6 3EJ.


2. Eligibility: This prize promotion is open to all UK residents (England, Scotland, Wales and Northern Ireland) aged 18 or over, except for anyone directly connected with the planning or administration of the prize promotion including Essity employees, their agencies and their immediate families (spouse, parent, child, sibling, grandparent and/or ‘step’ family).


3. Promotional Period: The prize promotion opens at 17:00 on 13.02.2023 and closes at 23:59 on 28.02.2023.

4. Internet access and an email address are required for entry. Participants are reminded to get the owner’s permission before using a computer, device and/or internet-access which is not owned or paid for by the entrant to enter the Promotion. The Promoter will not be liable for any internet or mobile connection, or other charges incurred in entering the Promotion.

 

5. The entry instructions form part of the rules. By entering, you agree to accept and be bound by the rules.

 

6. How to enter: 
a) Visit ISSVIVA PRODUCT SURVEY and complete the full questionnaire ensuring you submit your email address.

b) Only 1 entry per person. If you enter more than once your first entry will be accepted and all others will be disqualified. For the avoidance of doubt, a participant can use one email address to enter only.

c) Entries submitted anywhere other than on the questionnaire form will not be eligible for entry.

d) We will not tolerate anyone who posts or is seen to be posting comments via any social media channel or anywhere else during this prize promotion that we think are bullying, spiteful or upsetting to other entrants and followers of Issviva or directly aimed at us. Anyone acting in this way will be disqualified from the prize promotion.

e) Proof of sending will not be accepted as proof of delivery or receipt of entry. Incomplete, illegal, misdirected or late entries will not be accepted. The Promoter takes no responsibility for entries that are delayed, incomplete or lost due to technical reasons or otherwise.

f) No third party or bulk entries. Entries via third parties, consumer groups or syndicates, entries by macros or other automated means and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified. If it becomes apparent in the reasonable opinion of the Promoter that either a participant or household is using any means to circumvent this condition such as, and without limitation, fraudulently falsifying data; using multiple accounts; using photos or videos owned by a third party, found on the internet or for which they are not the holder of the intellectual property, acting fraudulently or dishonestly in the reasonable opinion of the Promoter; using identities other than their own; creating fake identities or using any other automated or manual means in order to increase that participant’s or a household’s entries or otherwise acting in violation of these terms, these participants and their household will be disqualified, and any prize entitlement will be void.

g) During the Promotional Period, some entries might be shared by the Promoter on Facebook or we may comment on your entry. This does not mean that you are a winner, neither does it increase your chances of winning.

7. Winner Selection:

a) All entries received during the Promotional Period will be placed into a random prize draw conducted by an independent third-party within 7 working days of the closing date. The winners will be the first entry randomly selected that meets the entry criteria.

8. Prize Fund:

a) There is 1 prize, consisting of 6 x 30-day supply of Issviva ZZZZs supplements.  

b) There is no cash alternative to the prize stated and prize must be accepted by the named winner. Prize cannot be transferred to anyone else.

c) Only one prize per household.

d) The Promoter reserves the right to provide an alternative prize of equal or greater value should circumstances outside its control make this necessary.

9. Winner Notification:

The winners will be contacted via a direct email to their email address from hellouk@issviva.com on 10th March 2023. Please check your inbox and junk folders. If a winner does not respond within the initial 5 working days of notification, they will be contacted again via an email and given a further 5 working days to respond. If contact cannot be made, or the prize is not claimed, within 10 working days of the initial prize notification date, the prize will be redrawn and awarded to a new winner. Only a reply via an email to the same email address that we notify will be accepted.

10. Prize Delivery
a) Prizes will be sent within 5 business working days of acceptance.


b) It is the responsibility of the entrant to provide their correct, up-to-date details when confirming acceptance of the prize in order for their prize claim to be processed. The Promoter cannot be held responsible for the winner failing to supply accurate information which affects prize acceptance or receipt of their prize.

c) Whilst the Promoter will take all reasonable steps to ensure that its obligations relating to meeting specific timeframes for prize fulfilment are met, the Promoter shall not be liable in any way for its inability to meet these timeframes resulting from an outbreak of Covid-19 either within its own business or with its third-party fulfilment provider.

d) Should a national or local lockdown affect the Promoter’s ability to meet these deadlines, it will fulfil its obligations as soon as is reasonably possible after its and/or its third-party fulfilment providers resume business as usual.

General:


11. Where we suspect that an individual has breached these terms and conditions, we reserve the right to verify the winner and ask for proof of photo/video ownership, identity, age and address and that they are the person associated with the winning notification.

12. The winners may be asked to take part in reasonable publicity relating to this prize draw without payment. Such publicity may include, without limitation, publishing the winner’s name on Facebook, their entry and any statements made by them concerning the Promotion and the prize won as part of the Promotion on Issviva’s other social media channels. This is not a condition of entry and winners can refuse to participate in publicity.

14. Participants acknowledge that other participants may submit entries that may be similar to their own, and that they will not be entitled to any compensation or right to negotiate with the Promoter over such matters.

15. As part of the promotion, we collect the following personal data: email address, for entrants, and also first name and surname and county for the winner for the purpose of providing a winner list as indicated in point 16, and a delivery address for the purpose of prize fulfilment. These details are requested for administering the promotion only. To find out more about how we use and protect your personal data, as well as your privacy rights visit Privacy Policy – Issviva.

16. The surname and county of the winners will be made available to anyone who requests it by emailing hellouk@issviva.com within 1 month of the closing date. Participants may request their surname and county is not published in the event they win by emailing hellouk@issviva.com before the closing date. However, the Promoter shall provide the surname and county of the winners to competent authorities upon request from such competent authorities (including the Advertising Standards Authority).

17. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. You understand that you are providing your information to the Promoter and not to Facebook. All entries are also subject to the platform’s terms of use and you can find them here: https://www.facebook.com/policies_center/.

18. We reserve the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion for whatever reason, with no liability to any entrants or third parties if the failure to deliver our obligations is outside our reasonable control. However, if this happens, we will use all reasonable endeavours to avoid consumer disappointment.

19. The Promoter accepts no responsibility for system errors or other issues that may result in disruption to winner notification or prize. The Promoter or its agencies will not be responsible for the non-inclusion of entries, including any such failure which is within the control of The Promoter or its agencies.20.Entry into the Promotion is at the entrant’s sole risk. To the extent permitted by law, the Promoter does not accept any responsibility for any damage, loss, liabilities, injury, costs, expenses or claims (whether in contract, tort or otherwise) suffered by entrants or any third parties arising out of or in connection with the Promotion and/or accepting the prize. The Promoter further disclaims liability for any injury or damage to entrants or any other person relating to or resulting from participation with this Promotion save that nothing in these terms and conditions shall act to limit or exclude the Promoter’s liability resulting from its negligence or fraud.

21. The promoter’s decision is final and binding. No correspondence will be entered into.

22. The application and interpretation of these terms and conditions shall be governed by the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction in relation to any dispute concerning them.


23. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.