Child Care Aware of America
The nation's leading voice for child care.
Learn how to support this organization
Child Care Aware of America
EIN: 94-3060756
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
High-quality child care contributes to children’s health and well-being, family stability and stronger communities. Yet, decades of underinvestment have resulted in a child care system that is not working for too many of our nation’s children and families. With the average price of full-time care for two children exceeding that of housing and other necessities, many families are unable to locate or afford the quality care they need. This forces many parents, disproportionately women, out of the labor force. Child care providers doing the difficult work of caring for our children are unable to support themselves on unlivable wages averaging $13.22/hour. Employers struggle to recruit and retain workers due to gaps in the child care system. Most importantly, children who could flourish under quality care, particularly children of color and children from economically disadvantaged households, are falling behind on the early educational experiences critical to their growth and development.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Child Care Aware of America
CCAoA is the nation’s leader in advancing comprehensive and inclusive policies, practices and solutions for child care. As a national membership organization of state and local Child Care Resource and Referral (CCR&R) agencies and other community partners, CCAoA leads projects that increase the quality and availability of child care, conducts research and advocates for child care policies that foster equity and improve the lives of all children and families.
In addition to our national CCR&R network, CCAoA has direct lines of collaboration across the full array of child care stakeholders, including families, providers and state system leaders. CCAoA's rare and close connections to on-the-ground voices, combined with our rich data sets and policy analysis capabilities, enables us to:
- Amplify the expertise and stories of providers and families;
- Develop bold policy, practice and service solutions for early care and education; and
- Be a driving force for equitable change.
Where we work
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of website pageviews
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of activities completed by advocates with support from CCAoA.
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Advocate activities that push for increased investment to provide access to high-quality, culturally responsive and inclusive child care that prioritizes the whole child experience.
Number of requests for advocate products or information, including downloads or page views of online material
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Engagements with CCAoA research and data reports and products centered in family, child care provider and community experiences.
Total number of organization members
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Monthly average number of organizational members.
Total number of advocates.
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of referrals to resources offered
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of touchpoints (online and indirect sources) from families and communities with resources that promote child care quality standards and unlock access.
Number of families and community members receiving direct services from CCAoA.
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
As a membership organization, CCAoA primarily equips local and state intermediaries in their own direct reach to families & community members; we also offer direct services to these populations.
Number of training events conducted
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of media citations of advocate research or products
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
CCAoA’s strategic goals, as outlined in our 2023-2025 strategic plan, are as follows:
1. Advance policies that demand quality child care for all.
2. Influence and architect the national infrastructure that delivers quality, affordable child care.
3. Deliver innovative thought leadership that transforms the child care field.
4. Strengthen human capital and organizational excellence.
What are the organization's key strategies for making this happen?
To advance our 2023-2025 strategic goal to advance policies that demand quality child care for all, CCAoA will:
- Advocate for public and private investment to ensure families have access to high-quality, culturally responsive and inclusive child care that centers the whole child experience.
- Mobilize and grow advocacy networks that elevate the voices of communities that are routinely marginalized and underserved.
- Champion policies that equitably compensate and respect the child care workforce and profession.
- Implement quality standards, backed by research and data, that honor family voices as experts and leaders on the needs of their children and families.
To advance our goal to influence and architect the national infrastructure that delivers quality, affordable child care, CCAoA will:
- Be the national voice of collective knowledge, learning and training that facilitates child care systems building.
- Position Child Care Resource and Referral (CCR&R) agencies as a collective force, cooperating to provide data, expertise and programming that families, providers, communities and governments can rely on.
- Increase offerings and experiences, grounded in diversity, equity and inclusion, that build the capacity and competency of organizations and leaders who deliver child care services.
- Expand human-centered products, services, tailored tools and technology systems that advance the child care industry’s societal, economic and digital needs.
To advance our goal to deliver innovative thought leadership that transforms the field, CCAoA will:
- Prioritize quality, innovative and comprehensive research and data collection that is centered in family, child care provider and community experiences.
- Activate and implement policy, practice and research solutions from our findings that dismantle barriers to child care equity.
- Forge strategic partnerships to influence and innovate child care solutions and share a vision for the future.
- Expand our role as a lead expert and authority on the design, implementation and evaluation of child care systems – including military, state systems, education and health and human services.
To meet our goal to strengthen human capital and organizational excellence, CCAoA will:
- Continue to be a Great Place to Work, where diversity and inclusion are celebrated and where staff are respected, well-trained and equitably compensated.
- Improve internal processes, resources and systems by investing in human-centered delivery.
- Strengthen organizational equity through internal alignment and collaboration among individuals and teams.
What are the organization's capabilities for doing this?
CCAoA is the national leader in building capacity, elevating needs, empowering advocates and advancing solutions towards a child care system that works for all children and families.
CCAoA is the only national organization that focuses on engaging and supporting the full diversity of voices and lived experiences of all child care professionals and families who utilize this care, in all settings where child care occurs and at all levels of the child care system. As a nonprofit membership organization, CCAoA is a thought leader and convener for the nation’s 500+ state and local CCR&R agencies in 47 states, D.C. and Puerto Rico, child care providers, national and community-based nonprofits, government agencies and other child-serving professionals. CCR&Rs are community-based resource hubs that help families access high-quality, affordable care and build the supply of quality of care in their communities.
CCAoA’s national membership network, military programs and expertise at the nexus of child care policy, practice and research uniquely position the organization to efficiently and effectively lead the child care system in applying evidence-based practices and advancing data-driven policy solutions to improve equity outcomes. It’s through these deep connections with our members, partners and stakeholders at the local, state and national levels that we can access data, identify and scale effective practices and understand what is necessary to effect equitable policy change. CCAoA has deep expertise and proven capacity to advance research-based child care policies, resources and practices that are equity-driven, community-focused, family-engaged and child-centered. We translate best practices from our research and policy work into resources, trainings, technical assistance and other capacity-building tools that can be easily understood and implemented by CCR&Rs and professionals in the field to improve equity outcomes for children and families.
What have they accomplished so far and what's next?
For nearly 35 years, CCAoA has led the field in policy, practice and research that advance positive outcomes for children, families and communities. In 2022 alone, our advocacy network of more than 20,000 individuals shared over 12,000 messages with lawmakers in support of child care. During our 2022 Advocacy Day, advocates met with 80+ Congressional offices from 29 states to discuss the impact of pandemic relief funding and importance of continued federal investments in child care.
With guidance from CCAoA, our state organization partners have a history of securing additional state-level public funding for child care, increased reimbursement rates for providers and sweeping improvements to health and safety requirements. Examples of such state-level victories include Nathan’s Law in Missouri (2019:HB2097), Addison’s Law in North Dakota (2015:HB1247) and Lexie’s Law in Kansas (2009:HB2356).
CCAoA is a critical information pipeline that connects individuals with community-based resources that support access to high-quality child care. Through services such as our National Consumer Hotline, CCAoA facilitated such connections through nearly 582,000 touchpoints in 2022. CCAoA has served as the sole private third-party administrator of the U.S. military’s fee assistance programs since 2004. Through our military programs, CCAoA has supported over 10 million families and created a network of quality child care providers in all 50 states.
In addition, CCAoA leads capacity-building and professional development efforts to strengthen the practices of child care systems, organizations and professionals. In 2022, these efforts impacted nearly 90,000 recipients. We dedicated approximately $2 million in subgrants to CCR&Rs and other intermediaries to learn and implement effective best-practices in their communities.
CCAoA’s research identifies gaps and inequities as well as success stories and innovations that can inform policy decisions and practices in the field. Our annual U.S. and the High Price of Child Care report was the first to identify that the cost of center-based child care was unaffordable across the nation, exceeding the annual cost of college tuition in all 50 states and D.C. Since 2006, our Child Care Landscape Analysis has served as the only annual report of its kind to detail state-by-state child care supply and capacity, quality rating and improvement systems and CCR&R services.
Finally, CCAoA is committed to nurturing an equitable and thriving organizational culture equipped to deploy quality programs and thought leadership. This commitment is evidenced by our Great Place to Work® Certifications in 2021-22 and 2023-24.
CCAoA is building upon this impact through goals and strategies as part of our 2023-2025 strategic plan. This plan expands our ability to advance our mission and deepen our commitment to focus on the lived experience of families struggling to access high-quality, affordable and accessible child care.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
-
Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
-
What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to identify actionable feedback
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2022 info
1.26
Months of cash in 2022 info
16.8
Fringe rate in 2022 info
22%
Funding sources info
Assets & liabilities info
Financial data
Child Care Aware of America
Balance sheetFiscal Year: Oct 01 - Sep 30
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Oct 01 - Sep 30
This snapshot of Child Care Aware of America’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
Created in partnership with
Business model indicators
Profitability info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | -$1,968,278 | $620,334 | $1,009,063 | $2,005,068 | -$82,299 |
As % of expenses | -1.4% | 0.4% | 0.9% | 8.4% | -0.3% |
Unrestricted surplus (deficit) after depreciation | -$2,295,088 | $360,704 | $782,933 | $1,865,306 | -$90,781 |
As % of expenses | -1.6% | 0.3% | 0.7% | 7.8% | -0.3% |
Revenue composition info | |||||
---|---|---|---|---|---|
Total revenue (unrestricted & restricted) | $137,266,337 | $142,543,407 | $114,886,191 | $25,195,025 | $28,812,457 |
Total revenue, % change over prior year | 9.1% | 3.8% | -19.4% | -78.1% | 14.4% |
Program services revenue | 96.9% | 96.9% | 95.8% | 83.2% | 88.0% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 0.0% | 0.1% | 0.1% | 0.2% | 0.1% |
Government grants | 0.3% | 0.0% | 0.9% | 0.2% | 0.2% |
All other grants and contributions | 2.8% | 2.9% | 2.9% | 15.5% | 7.6% |
Other revenue | 0.0% | 0.1% | 0.3% | 0.9% | 4.0% |
Expense composition info | |||||
---|---|---|---|---|---|
Total expenses before depreciation | $139,462,817 | $141,787,218 | $113,956,393 | $23,856,627 | $27,307,201 |
Total expenses, % change over prior year | 11.7% | 1.7% | -19.6% | -79.1% | 14.5% |
Personnel | 14.2% | 13.1% | 15.0% | 76.4% | 65.1% |
Professional fees | 1.4% | 0.8% | 1.5% | 5.5% | 21.9% |
Occupancy | 0.8% | 0.8% | 1.0% | 4.9% | 3.5% |
Interest | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Pass-through | 80.1% | 82.6% | 79.5% | 2.3% | 1.8% |
All other expenses | 3.4% | 2.7% | 2.9% | 10.9% | 7.7% |
Full cost components (estimated) info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Total expenses (after depreciation) | $139,789,627 | $142,046,848 | $114,182,523 | $23,996,389 | $27,315,683 |
One month of savings | $11,621,901 | $11,815,602 | $9,496,366 | $1,988,052 | $2,275,600 |
Debt principal payment | $0 | $0 | $0 | $0 | $0 |
Fixed asset additions | $0 | $0 | $0 | $764,001 | $1,121,525 |
Total full costs (estimated) | $151,411,528 | $153,862,450 | $123,678,889 | $26,748,442 | $30,712,808 |
Capital structure indicators
Liquidity info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Months of cash | 1.4 | 1.3 | 3.7 | 14.0 | 16.8 |
Months of cash and investments | 1.6 | 1.5 | 4.0 | 15.8 | 18.4 |
Months of estimated liquid unrestricted net assets | 0.8 | 0.8 | 1.1 | 5.9 | 4.6 |
Balance sheet composition info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Cash | $16,493,046 | $15,395,728 | $35,056,444 | $27,862,200 | $38,243,335 |
Investments | $2,508,448 | $2,533,092 | $2,711,432 | $3,464,336 | $3,533,597 |
Receivables | $16,583,213 | $20,595,960 | $12,901,341 | $3,446,409 | $5,994,301 |
Gross land, buildings, equipment (LBE) | $1,572,643 | $1,572,643 | $1,579,520 | $2,343,521 | $2,535,834 |
Accumulated depreciation (as a % of LBE) | 60.1% | 76.6% | 90.6% | 67.0% | 25.6% |
Liabilities (as a % of assets) | 74.2% | 75.1% | 79.4% | 65.8% | 75.4% |
Unrestricted net assets | $9,488,989 | $9,849,693 | $10,632,626 | $12,497,932 | $12,407,151 |
Temporarily restricted net assets | $0 | $0 | N/A | N/A | N/A |
Permanently restricted net assets | $0 | $0 | N/A | N/A | N/A |
Total restricted net assets | $0 | $0 | $0 | $0 | $0 |
Total net assets | $9,488,989 | $9,849,693 | $10,632,626 | $12,497,932 | $12,407,151 |
Key data checks
Key data checks info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Chief Executive Officer
Ms. Susan Gale Perry
Susan Gale Perry will be CCAoA’s next Chief Executive Officer beginning in Summer 2023.
Perry is a nationally recognized early childhood and human services leader. She has served as Chief Deputy Secretary, Opportunity & Well-being, for the North Carolina Department of Health and Human Services since 2017. In this role, she oversees the Department’s Human Services portfolio which includes Early Care and Education, Public Policy, Communications, Government Affairs and Data Strategy.
Previous leadership roles include Executive Director for the Delaware Office of Early Learning, founding Executive Director of the North Carolina Early Childhood Foundation, and Senior Director for Policy and Programs at The North Carolina Partnership for Children. Serving as CEO marks a return to CCAoA for Perry, who served as Deputy Executive Director from 2002-2010, when the organization was known as the National Association of Child Care Resource & Referral Agencies.
Number of employees
Source: IRS Form 990
Child Care Aware of America
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
Child Care Aware of America
Highest paid employeesSOURCE: IRS Form 990
Compensation data
Child Care Aware of America
Board of directorsas of 02/02/2024
Board of directors data
Renee Boynton-Jarrett Boynton-Jarrett
Boston University School of Medicine
Renee Boynton-Jarrett, M.D., Sc.D.
Boston Medical Center and Boston University School of Medicine
Dan Harris
Illinois Network of Child Care Resource and Referral Agencies (INCCRRA)
Stephanie Berglund
Thread
Kelvin Chan, Ph.D, MTS, MPH
Black Family Philanthropies
Encarni Gallardo, MBA
Children’s Service Society, Utah
Fannie Glover
Early Care and Learning Council (ECLC)
Catherine Lester
Annie E. Casey Foundation
Robyn Lopez Melton
The Research Institute at Western Oregon University
Meredith Lozar, MHR, AFC®
United States Chamber of Commerce Foundation
Steven McCullough
Share Our Strength
Barbara A. Thompson
Office of the Deputy Assistant Secretary of Defense for Military Community and Family Policy - Retired
Terri Helms, M.A
Child Care Aware of West Central Arkansas Arkansas
Sandy Maldonado, M.E.D
Child Care Aware of Washington
Dannette Smith
Nebraska Department of Health and Human Services
Rodney Adams
R. Adams & Associates
Jerry Croan, MCP
Third Sector Capital Partners, Inc
Carolyn S Stevens, MPA
Department of Defense
Kristin Thorn, JDF
Accenture
Susan Gale-Perry
Child Care Aware of America
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
No data
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 05/17/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.