Dua Lipa fans furious as thousands of ticket holders are left stranded for hours outside her Sydney show after Ticketek's app crashed
- Dua Lipa fans unable to enter Sydney concert because ticketing app crashed
- Thousands were stuck outside Qudos Bank Arena after scheduled 8.30pm start
- The London-born singer, 27, is in Australia as part of her Future Nostalgia tour
Thousands of attendees for Dua Lipa's Sydney concert have been left stranded outside the arena after reporting the ticketing app used for the event crashed.
One concertgoer, Paula Deyah, said frustrated fans had been left waiting in huge queues for hours outside Qudos Bank Arena on Wednesday night.
Fans were forced to search through their emails for the digital copies of tickets and door staff had to manually check each one before letting anyone inside.
Twitter was flooded with complaints from people who were still stuck outside just before 9pm - half an hour after the event's scheduled 8.30pm start.
Tickets to the concert were sold through Ticketek.
![Queues outside the Dua Lipa concert in Sydney where a ticketing app error left thousands stranded (pictured)](https://i.dailymail.co.uk/1s/2022/11/09/10/64359551-11407407-image-m-11_1667991261701.jpg)
Queues outside the Dua Lipa concert in Sydney where a ticketing app error left thousands stranded (pictured)
![Dua Lipa fans have unleashed on Ticketek after a system failure saw thousands forced to queue outside her concert for hours](https://i.dailymail.co.uk/1s/2022/11/09/11/64359761-11407407-image-m-17_1667992069541.jpg)
Some took to Twitter to complain they were stuck outside half an hour after the event was supposed to start (pictured)
'Should be a great show if the website and app work... kids are out here crying because they can't get in,' one person wrote.
'What a disaster this is, the app doesn't work and tickets are not valid for many people,' another said.
Dua Lipa appeared on stage just after 9pm and apologised to fans, thanking them for their patience.
The 27-year-old is in Australia on her Future Nostalgia tour, Wednesday's concert is the second show in Sydney after she performed in Brisbane on Saturday.
Qudos Bank Arena has been contacted for comment.
![The 27-year-old London-born multiple Grammy winning singer is visiting Australia on her Future Nostalgia tour (pictured)](https://i.dailymail.co.uk/1s/2022/11/09/11/64359843-11407407-image-m-19_1667992432975.jpg)
The 27-year-old London-born multiple Grammy winning singer is visiting Australia on her Future Nostalgia tour (pictured)
![Queues outside Qudos Bank Arena after the event was supposed to have started](https://i.dailymail.co.uk/1s/2022/11/09/11/64359791-11407407-image-m-18_1667992084581.jpg)
Queues outside Qudos Bank Arena after the event was supposed to have started
![The disruption is understood to be caused by the ticketing app used for the concert crashing](https://i.dailymail.co.uk/1s/2022/11/09/11/64359797-11407407-image-m-16_1667992055677.jpg)
The disruption is understood to be caused by the ticketing app used for the concert crashing
Most watched News videos
- Moments when Trump attacked Biden and Harris in election race
- 'Not an easy decision': Starmer on Biden abandoning re-election plans
- Chilling CCTV footage shows rapist lure girl off street in Leicester
- Home Sec lays bare the cost of the Rwanda scheme so far
- Ex-BBC presenter who left TV to become firefighter undergoes training
- Extreme weather: Wildfires in Bulgaria and Turkey, storms in France
- Delivery rider circles around on his bike wielding massive machete
- Kamala speaks about Biden for first time since he dropped out of race
- Instant karma for driver who squares up to another in road rage drama
- Instant karma for driver who squares up to another in road rage drama
- Police investigate as woman gets mauled to death by pet dog
- Holidaymaker 'reserves' four prime sunbeds with towels in Malaga