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  1. Link to a URL Need to submit a ticket for IT Help?

  2. I forgot my password or am having trouble logging into a CCC system

    If you know your CCC username and have set up account authentication you should be able reset your password at  passwordreset.ccc.edu . If you are still having trouble, please complete a CCC...

  3. I don’t know my CCC username or email address

    Your student ID can usually be found on your ID card or class study list. If you know your student ID , retrieve your username using our  online tool . If you don’t know your username or your...

  4. Link to a URL How do I forward my CCC email to my personal email?

  5. How do I add or update my personal email address or mobile phone number for password reset?

    If you are a student To verify and/or update your personal email or mobile phone, log in to  My.CCC.edu  and go to:  Profile > Contact Details Hover over your Home email address or...

  6. I am getting an error when I log into My.CCC.edu

    You may need to close out all browser windows and clear your browser cache or try a different web browser.   For help with clearing your cache, view this step-by-step guide...

  7. I am receiving notifications that my CCC password is about to expire

    You must reset your password every 120 days. You will begin receiving password expiration notices to your CCC email starting 14 days before your password is due to expire You can reset your password...

  8. What are Challenge Questions?

    Answering your challenge questions is one way to reset your password if you ever forget it, or if it is about to expire. Go to: https://passwordregistration.ccc.edu Enter your CCC username and...

  9. How do I login to Brightspace?

    You can log directly into Brightspace at Brightspace.ccc.edu or from the My.CCC.edu student portal using your CCC username and password.  

  10. Do I need to request a Brightspace site for the course I’m teaching?

    Your Brightspace courses are automatically created for you once you have been assigned as the instructor in My.CCC.edu. You can access your course in  Brightspace  or through...