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ASPCA Pet Insurance Review 2024: Pros, Cons & Coverage Options

Affiliate links for the products on this page are from partners that compensate us (see our advertiser disclosure with our list of partners for more details). However, our opinions are our own. See how we rate insurance products to write unbiased product reviews.

The American Society for the Prevention of Cruelty to Animals (ASPCA) is a non-profit organization working to protect animals. It focuses primarily on dogs, cats, and other domestic pets. In line with those efforts, it also lends its name to pet insurance.

ASPCA pet insurance is not sold or underwritten by the ASPCA. However, the ASPCA collects royalties on sales made to support its operations and aid homeless pets.

ASPCA Pet Insurance Summary

ASPCA Pet Insurance is among the best pet insurance companies, standing out for its shorter waiting periods and coverage flexibility. It offers optional preventive care plans, no age caps, and a 10% discount for multiple pets, so you can get all the coverage you need from one policy. That said, ASPCA adjust premiums based on your pet's age, so you'll pay way more as your pet ages.

ASPCA policies are underwritten by United States Fire Insurance Company, which underwrites policies from quite a few pet insurance companies including Hartville and 24Petprotect. A subsidiary of major insurance company Crum & Forster, US Fire Insurance Company has an A (Excellent) financial stability rating from AM Best.

ASPCA Pet Health Insurance gives customers various coverage options, including accident-only plans. In addition, it has pet insurance plans available not just for cats and dogs but horses. Unfortunately, ASPCA Pet Health Insurance does not cover other "exotic pets."

Ultimately, ASPCA isn't particularly good at one thing, but it's slightly above average across the board.

ASPCA Pet Insurance Plans Available

ASPCA pet insurance offers two insurance plans for cats and dogs: the Complete Coverage plan and the Accident-Only plan.

Complete Coverage will cover your furry friend for accidents and illnesses like arthritis, epilepsy, and cancer. With the Accident-Only plan, pets are only covered for accidents. These include things like torn ligaments, bites, and broken bones.

Both plans are customizable. So you can choose your annual limit, deductible, and coinsurance (how much your insurance company pays for each claim). This allows you flexibility in finding a premium for your budget.

Unlike many other pet insurance providers, ASPCA Pet Health's accident and illness plans are available to all cats and dogs, regardless of age. So whether you're bringing a new puppy home or caring for your senior dog in their twilight years, ASPCA Pet Health Insurance has pet insurance coverage options.

ASPCA also offers horse insurance plans, which is uncommon with pet insurance providers. In addition, those plans can provide complete or accident-only coverage.

Lastly, all plans come with a 24/7 veterinary helpline you can access after logging into your member portal for help with any questions about your pet's health.

Additional Coverage Options from ASPCA

Since the main plans from the ASPCA pet insurance don't cover preventative care like spaying or neutering, you can add it for an additional fee. However, unlike accident and illness plans, a pet wellness plan or rider would not have a deductible or coinsurance payment. Generally, the provider applies limits for individual preventative treatments.

The preventative care add-on comes in a few varieties, including basic and prime for dogs and cats and routines and platinum for horses.

With each plan, you'll know your annual maximum payout for the various covered services. Then you'll have to submit a claim to ASPCA Pet Health Insurance for reimbursement.

How Much Does ASPCA Pet Insurance Cost?

The cost of pet insurance will depend mainly on the type of coverage you choose and your pet's age and breed. Insurance premiums may also increase if your pet has a known history of certain medical conditions. While it does not cover pre-existing conditions, ASPCA will begin covering a condition a pet has after they've been cured and symptom-free for 180 days.

With ASPCA pet insurance, you can choose from the following levels of coverage:

  • Policy coinsurance: ASPCA pays 70%, 80%, or 90% of each eligible bill
  • Annual deductible: Buyers pay up to $100, $250, and $500. or $1,000 per year before your coverage coverage kicks in
  • Annual maximum: ASPCA pays up to $3,000, $4,000, $5,000, $7,000, and $10,000 per year

To get an idea of how much ASPCA's coverage costs, we'll look at how much a pet owner living in New York City would pay in pet insurance premiums. We chose New York City for our quotes because it is one of the most expensive places to receive vet care, which insurance premiums will reflect. Your premiums will likely be lower than the prices below.

An ASPCA plan with a $10,000 annual limit, $250 deductible, and 80% reimbursement costs 

Breed2-year-old (monthly)6-year-old (monthly)
French Bulldog $138.65$198.07
Labrador Retriever$108.81$155.44
Golden Retriever$108.81$155.44
German Shepherd$90.90$129.86
Standard Poodle$108.81$155.44
Mixed Medium (26-50 lbs)$80.07$114.38

Accident-only quotes for dogs were $32.74 across all breeds and ages.

Let's go over premiums for cats covered by ASPCA's complete coverage plan.

Breed2-year-old (monthly)6-year-old (monthly)
Ragdoll$43.38$57.84
Maine Coon$55.01$73.35
Devon Rex$43.38$57.84
Exotic Shorthair$40.13$53.51
Persian$60.43$80.57
Mixed Breed$43.38$57.84

Accident-only quotes for cats were $17.84 across all breeds and ages.

Preventive care coverage costs $9.95 monthly for the basic plan and $24.95 for Prime Care.

Business Insider found the average cost of pet insurance ranges from $20 to $50. Unsurprisingly, accident-only policies are cheaper than coverage for accident and illness policies. So both of these quotes align with the average national pet insurance premiums.

How to Purchase and Manage an ASPCA Pet Insurance Policy

You can obtain a quote for ASPCA on its website. You'll need to be prepared to provide the following information:

  • Pet species
  • ZIP Code
  • Pet breed
  • Pet age
  • Male or female
  • Email

Once you obtain your quotes, you can play around with your deductible, coinsurance, and coverage limits to find the optimal coverage at a monthly price you're willing to pay.

How to File a Claim With ASPCA

You can submit a claim online, on the ASPCA pet insurance app, or through phone, email, or fax. Afterward, you can track your claim's progress online or through the app.

Regarding payment options, you can receive your reimbursement via direct deposit or check. Most claims are processed within 30 days from start to finish. For additional peace of mind, know ASPCA Pet Health Insurance will send periodic updates via email as your claim moves through our system.

Customers can reach ASPCA Pet Health Insurance's customer service using the following methods:

Phone: 866-204-6764

Email: cservice@aspcapetinsurance.com

ASPCA Customer Service and Claims Experience

ASPCA pet insurance reviews are generally positive, receiving an average of 4.0 stars out of five on its Trustpilot page. Policyholders have reported a smooth and speedy claims process and responsive customer service representatives. Despite ASPCA reserving the right to increase premiums based on a pet's age, we didn't see many complaints about rising premium costs.

ASPCA responds to positive and negative customer reviews within one to two days, making reviews a reliable way to contact the company.

How Does ASPCA Compare to Its Competitors?

See how ASPCA compares to two other options for pet insurance coverage: Embrace and Lemonade.

ASPCA vs. Embrace Pet Insurance

Embrace and ASPCA offer similar coverage in many ways. For example, both providers' accident and illness plans cover congenital conditions, exam fees, and behavior therapies. However, ASPCA Pet Health Insurance plans differ because it also covers alternative treatments like supplements and prescription food.

As for age limits, ASPCA Pet Health Insurance's accident-only plan is available to any pet, regardless of age. However, Embrace offers an accident-only plan for pets 15 years or older.

In comparing the waiting periods of both companies, you'll find Embrace's 48-hour waiting period for illnesses is much shorter than ASPCA Pet Health Insurance's 14-day waiting period for all conditions. But regarding orthopedic issues, Embrace requires a more extended 6-month waiting period than ASPCA Pet Health Insurance's 14-day waiting period. As noted above, ASPCA Pet Health Insurance also defines pre-existing conditions as "cured" if your pet is symptom-free for six months for most conditions. Recurring conditions could then be covered like any other accident or illness. At this time, Embrace requires a 12-month waiting period for a condition to be "cured." The website also notes future coverage of known conditions is "at its discretion."

All in all, the company you go with will depend on your pet's needs.

Read our Embrace pet insurance review.

ASPCA vs. Lemonade Pet Insurance

Lemonade pet insurance and ASPCA are both well-known providers in the pet insurance space. Insurance products between the two providers are similar. Both offer choices of injury and illness plans with additional wellness and preventative care add-ons like dental illness, certain vaccines, and exam fees.

With Lemonade, you have options for 70% or 80% coinsurance. ASPCA Pet Health Insurance offers these reimbursement levels plus an option for 90% reimbursement.

In comparing annual maximums, Lemonade pays up to $100,000 in benefits annually based on your chosen plan. Cheap plans may only offer up to $5,000 in payouts annually. ASPCA Pet Health Insurance offers annual limits of $5,000 to $20,000 for dogs and cats. But in terms of availability, ASPCA Pet Health Insurance is available throughout the U.S. while Lemonade is only available in 37 states and Washington, DC.

ASPCA Pet Health Insurance's plans are more customizable, but Lemonade may be a less expensive option. The right provider for you and your pet will depend on your needs and budget.

Read our Lemonade pet insurance review.

ASPCA Pet Insurance Review FAQs

Does ASPCA pet insurance cover spaying and neutering? It indicates an expandable section or menu, or sometimes previous / next navigation options.

ASPCA pet insurance covers spaying and neutering if you opt for its Prime preventive care add-on. 

Does ASPCA pet insurance cover pre-existing conditions? It indicates an expandable section or menu, or sometimes previous / next navigation options.

ASPCA Pet Health Insurance doesn't cover pre-existing conditions. However, if your pet is symptom-free for 180 days, excluding particular ligament and joint issues, your pet could qualify for future coverage.

Does ASPCA pet insurance have waiting periods? It indicates an expandable section or menu, or sometimes previous / next navigation options.

Yes, ASPCA pet insurance has a waiting period of 14 days for accident and illness coverage.  waiting period for accident and illness coverage through an ASPCA Pet Health Insurance plan is 14 days.

Do ASPCA pet insurance premiums help shelter pets? It indicates an expandable section or menu, or sometimes previous / next navigation options.

The ASPCA receives royalty fees from insurance companies using its name. The ASPCA, in and of itself, does not act as an insurer. While funds may help shelter pets and other animals the ASPCA helps, the royalties received are not considered donations.

Why You Should Trust Us: How We Reviewed ASPCA Pet Insurance

There are a few primary factors to consider when purchasing a pet insurance policy: cost, policy limits, ease of sign-up, claims processing, reimbursement levels, and available add-ons.

Customization is critical because it gives the consumer more control in choosing a policy that makes sense for their family. So whether you have multiple pets, concerns about specific genetic conditions, or strict budgetary limits, we understand your neighbor's preferred pet insurance plan may not meet your needs.

While we understand the appeal of a $10 policy, it could leave pet families vulnerable in an accident or illness. Therefore, we consider all these factors in reviewing and comparing pet insurance products. Read the full breakdown of how we rate pet insurance.

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