A white circle with a black border surrounding a chevron pointing up. It indicates 'click here to go back to the top of the page.'

How to cancel a Crunchyroll membership or free account

Crunchyroll app on mobile phone
You can cancel your Crunchyroll premium or free membership on the anime platform's desktop site. Rafael Henrique/SOPA Images/LightRocket via Getty Images

For a long time, Crunchyroll was the only streaming service with a substantial library of anime titles. But in recent years, other popular TV apps have joined in. Netflix, Hulu, and Max are also excellent sources for anime, with popular shows like "Naruto" and classic movies from Studio Ghibli. Netflix even has a selection of originals like "Castlevania" and "Aggretsuko."

If you're ready to make the switch from Crunchyroll, you can easily cancel a Premium membership with just a few clicks. Once canceled, your subscription will expire one day before your renewal date, and after that, it will revert to a free account. The service also offers a free seven-day trial for new Premium members that you can cancel anytime. 

However, canceling a Crunchyroll Premium membership will not delete your entire account. If you want to remove the free version completely, you'll need to go through an additional process. 

Here's how to cancel a premium Crunchyroll membership and delete your entire account. And for more details on the service, check out our full "What is Crunchyroll" guide.

How to cancel a premium Crunchyroll membership

1. Open a web browser and go to crunchyroll.com

2. Log in to your account.

3. Click on your icon in the top right corner of the homepage.

4. Select "Settings" from the drop-down menu. 

A screenshot of the account drop-down menu on the Crunchyroll homepage.
Access your Premium membership by clicking the drop-down menu under your account icon. Steven Cohen/Crunchyroll/Business Insider

5. Under the General section, click on Membership Info.

6. Click the Cancel Subscription button underneath your Membership Information details.   

crunchyroll premium account membership info and cancel subscription 2024
Click on "Membership Info" to find more details about your account, including how to cancel. Sarah Saril/Insider

7. When you reach this confirmation page, click the Cancel Premium or Premium+ Membership button to cancel your subscription.

crunchyroll membership cancellation confirmation page 2024
To cancel your membership, confirm when you reach this page. Sarah Saril/Insider
Advertisement

How to cancel a free Crunchyroll membership

1. On a web browser, log in to your Crunchyroll account. 

2. Go to crunchyroll.com/nuke.  

3. An optional survey will appear asking why you're deleting your membership. Below that is a button to "Deactivate Now." Click it.

crunchyroll account permanent deletion survey page 2024
After submitting this survey, your Crunchyroll account will be permanently deactivated. Sarah Saril/Insider

4. A pop-up will appear asking whether you want to permanently delete your account. Click OK.

If you have issues canceling your Crunchyroll membership using the above steps, you can contact support directly through Crunchyroll's contact form.

Advertisement

What are the best Crunchyroll alternatives?

If you're looking for a new place to find great anime after canceling your Crunchyroll membership, you have several worthwhile options to choose from. Many of the best streaming services have their own library of anime series and movies.

Netflix is one of the best, with a wide range of classic series and new exclusive originals, like "Castlevania," "Delicious in Dungeon," and "Aggretsuko." Meanwhile, Max is home to Studio Ghibli classics like "Princess Mononoke," "Ponyo," and "Spirited Away." Hulu offers new hits like "Spy x Family" and "Chainsaw Man," and Amazon Prime Video features cult classics like "Ranma 1/2" and "Kaiba."

Hulu with Ads (Monthly Plan)

Hulu is an excellent choice for cord-cutters thanks to a mix of exclusive titles and next-day streaming for popular network shows. The ad-supported tier is only $8/month. Going ad-free costs $18/month.

Amazon Prime Video Monthly Subscription

Amazon Prime Video is a capable, competitive streaming service that's more than just a Prime membership perk. You can also sign up for a stand-alone plan at $9/month.

Max with ads (Monthly Plan)

Max is a premium service for fans of prestige television, iconic films, and unscripted programs. Prices start at $10 a month for ad-supported, $17 for ad-free, and $21 if you want to view in 4K.

Netflix Monthly Subscription

With its exclusive shows and a huge content library, Netflix remains one of the quintessential streaming services.

Advertisement

You can purchase logo and accolade licensing to this story here.

Disclosure: Written and researched by the Insider Reviews team. We highlight products and services you might find interesting. If you buy them, we may get a small share of the revenue from the sale from our partners. We may receive products free of charge from manufacturers to test. This does not drive our decision as to whether or not a product is featured or recommended. We operate independently from our advertising team. We welcome your feedback. Email us at reviews@businessinsider.com.

Advertisement

Jump to

  1. Main content
  2. Search
  3. Account