IS&T offers a full range of services and systems in support of personal and shared computing and connectivity. Services include desktop computing support, computer labs, printing and print management, service management systems, email, collaboration and social media platforms such as BU Google Sites and Microsoft SharePoint, telephone services, video and web conferencing, websites, webcasting and podcasting, digital signage, A/V services outside the classroom, and television.
At the IT Help Center, professional assistance with desktop and notebook computing is available online and via telephone and in-person support. Staff provide help with purchasing, protecting, using, and fixing your computer, and with access to software distributed by the University. IS&T also offers desktop administration and desktop deployment services to departments without their own technical support staff. A state of the art, general purpose computing lab and print center is available at the BU Common @ Mugar.
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Learning & Event Technology Services offers professional audio/visual presentation support, computer display, sound reinforcement, audio recording services, video conference services, and audio/visual equipment setup and operation. (See Classroom Technology & Support for services related to classrooms and instructional support.)... more »
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Camus Safety Services are provided for all BU students, faculty, staff, and certain guests of the University.... more »
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Collaboration Services encompasses technology-enhanced communication, coordination, and collaboration services that facilitate the creation, sharing, and exchange of information and ideas within communities of interest.... more »
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We offer a variety of conferencing tools to facilitate collaboration with colleagues across campus or around the world without traveling. With capabilities ranging from one-on-one meetings to large-scale presentations, we have a conferencing tool that will save you time and money. ... more »
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The Desktop Computing service covers most of your computer’s lifecycle, including purchasing advice, deployment, software support, hardware repairs, asset management, patching, and data backup and restore.... more »
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Email and Calendaring services are provided for all BU faculty, staff, and students.... more »
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Remote access allows you to use campus computing and information resources when you are not connected directly to the BU campus network.... more »
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With a research site you get a BU branded location to showcase your work. You can submit publications and articles easily using OpenBU or communicate, collaborate, and document your research on a regular basis when you maintain your own blog on blogs.bu.edu.... more »
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IS&T offers a service management system to support ITIL processes for Incident, Request, Problem, Change, Knowledge, and Release and System Development Lifecycle Management.... more »
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We provide University departments with a wide range of business telephone services, from office phones, voice mail, long distance, headsets, toll-free numbers, conference phones, and repair to advanced call routing, automated attendant systems, online bill access, and design of office telephone systems.... more »
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BUTV is a cable TV system offering a comprehensive lineup of over 100 channels and programming customized for our campus.... more »
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We have provided hosting services for Boston University websites since 1993. Today we continue to offer a range of services to meet the web hosting and publishing needs of schools and colleges, individual faculty and staff members, students, and everyone and everything in between.... more »