Emergency Contacts
In the Event of a Life-threatening Emergency
- If you are on the Charles River campus call the Boston University Police at 617-353-2121 (3-2121 on a campus phone).
- If you are on the Boston University Medical Campus, call Public Safety at 617-414-4444.
- If you are not on campus call 911.
True medical emergencies are transported by ambulance to local hospital emergency departments in Boston.
BU Emergency Resources
Occupational Health
Contact for on the job injury care
Faculty & Staff Assistance Office
Contact for Behavioral Health urgent care, weekdays 9-5, except for BU holidays and closures
Community Emergency Resources
Local Police
- 911
National Suicide Prevention Lifeline
24/7 suicide and crisis hotline (both English & Spanish)
- Call or text 988
- For deaf and hard of hearing TTY: 711 then 988
- Online Chat available at website
27/7 crisis support via text/chat/WhatsApp
- Text HOME to 741741
24/7 suicide and crisis hotline (tele-interpreter available – ask for preferred language)
- 988 Call or Text
- 877-870-HOPE (4673)
27/7 phone/text/online chat for LGBTQ and youth
- 866-488-7386
- Text 678678
SafeLink Domestic Violence Hotline
24/7 hotline for anyone in Massachusetts affected by domestic violence
- 877-785-2020
- For deaf and hard of hearing TTY: In MA dial 711, from anywhere else dial 1-800-439-0183
24/7 Languages: English, Spanish and 200+ through interpretation service
- 800-799-7233
- SMS: Text START to 88788
- For deaf and hard of hearing TTY: 1-800-787-3224
Boston Area Rape Crisis Center
27/7 phone and 9a-11p webchat
- 800-841-8371
- For deaf and hard of hearing TTY: 800-439-2370
International Resources
Find local support outside of the United States