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  5. Reviews of Hotel Carmel Santa Monica

Reviews of Hotel Carmel Santa Monica 3 stars

201 Broadway, Santa Monica, Los Angeles, CA 90401, United States

#275 of 386 hotels in Los Angeles

Guests' Choice

Review score

Based on 740 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.7

  • Location

    9.3

  • Facilities

    6.8

  • Staff

    8.2

  • Value for money

    6.7

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 20 July 2024

    6.0
    Expensive for minimal facilities
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    No fridge in the room or hair dryer. We had hair in our shower & bed sheets upon check in.

    Close to Santa Monica Pier & lots of restaurants

    Stayed in July 2024

  • Reviewed: 20 July 2024

    6.0
    Great location close to beach and Third Street Shopping
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Room was quite tired and dated and very noisy. It was difficult to sleep with all the street noise. But sort of to be expected as it’s so central.

    Location was great - a block away from the beach and pier and a block the other way to Third street shopping.There is parking garage next door which we used instead of the valet service.

    Stayed in July 2024

  • Reviewed: 18 July 2024

    8.0
    TIENE SUS PROS Y CONTRAS PERO ESTA BIEN.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It does not have a microwave or refrigerator and the rooms are somewhat small.

    It is close to the Santa Monica Pier and you can walk to the pier. The cleaning employees are very friendly. But I liked it, I wouldn't hesitate to book with them again.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    8.0
    My lovely place to be in Santa Monica ❤️
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 9 nights
    • Submitted via mobile

    Maybe they could remodel the lobby?

    I love this hotel. Wonderful location. Renovated and very clean rooms and very comfortable beds. Very friendly staff. Not pet allowed. I love pets but I always think they might leave fleas. I never had a problem in my four years of visiting the hotel. A perfect and accessible place to be in Santa Monica.

    Stayed in June 2024

  • Reviewed: 8 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Too much noise. Traffic from outside and city life noise was too high. Windows needs a replacement. Also soundproofing from the other floor needs to be improved.

    Location, services and cleaning

    Stayed in July 2024

  • Reviewed: 7 July 2024

    8.0
    Classic hotel, great location and comfortable beds
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Some of the costs that they add to the room were a little questionable, for example the supply of water bottles and the use/supply of the coffee machine. We didn't ask for this, but it's supplied and you need to pay extra for it. The location is great, however you should be mindful of street noise and traffic in the morning. If you like a sleep in it might not be the best spot for you.

    Location is great! So close to the main attractions of Santa Monica, the beach and the 3rd st promenade shops. Staff at the hotel were very accommodating for our needs, from check in to departure.

    Stayed in July 2024

  • Reviewed: 3 July 2024

    6.0
    Nice location, wasn’t worth the money
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed was like a rock, the most uncomfortable bed I’ve slept in. The shower temperature didn’t or couldn’t regulate it was freezing cold and then scorching hot the next minute - made for showering a dangerous activity! The rooms were also not soundproof we could hear conversations from our next door neighbors and the room upstairs seemed to be having a relay race and were running back and forth for a while. The aircon unit is old and noisy as anything so we didn’t use it, thankfully they had ceiling fans & with the temperature that was plenty (so not a negative to the fan - just an FYI to the noise!

    Great location & friendly staff

    Stayed in June 2024

  • Reviewed: 3 July 2024

    8.0
    Great location, friendly and helpful staff. Loved our stay in Santa Monica
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The carpet - looks like it wasn’t hoovered for years and there are rooms with black zip up covers which must be being renovated! Kinda creepy.

    The staff and the location

    Stayed in July 2024

  • Reviewed: 3 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Friendly welcoming staff in a good location.

    Stayed in June 2024

  • Reviewed: 29 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights

    great location. very close to the beach and the metro station.

    Stayed in May 2024

  • Reviewed: 25 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Hotel us under construction so they have alot of rooms taped off with black drapes. It didn't affect our room but made things a little eerie. The water temp changes when the neighboring room turns on the water. The area is rough, lots of homeless people sleeping on side walks and trash everywhere. That isn't the fault of the hotel but important info for future travelers. Also, the ac unit had to be turned on using the breaker panel

    Room was big and comfy. The location was one block from ocean and one block from shops, right in the middle. Staff was super friendly and helpful

    Stayed in June 2024

  • Reviewed: 17 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    very low quality of the internet even at night. Hotel gives you a 5$ discount coupon for the neighbor cafe instead of breakfast inside

    great location right near the Santa Monica peer and beaches

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    Nice place to stay overall.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner was very old and loud. The bathroom did not have ventilation.

    Friendly staff and great location.

    Stayed in May 2024

  • Reviewed: 12 June 2024

    8.0
    Great place to stay with a great location!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Having a single elevator and it was very slow and small…

    Great location and my check in was available upon my early arrival… unexpected.

    Stayed in June 2024

  • Reviewed: 21 May 2024

    6.0
    old hotel in nice location.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    air conditioning was not working only a fan and opening a window at night. room was very small.

    location was perfect. it was nice to have vouchers for near by coffee shop

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Great location, easy walk to pier & restaurants, cafes
    • Business trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, friendly staff.

    Stayed in March 2024

  • Reviewed: 5 May 2024

    6.0
    Great location, good for an overnight stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    We asked 4 different staff (3 at front desk and the housekeeper) to not do house keeping on our first day but got back and the room had been made up. Valet was easy but very overpriced versus the cost of close by car parks. Rooms very old they could not hold our adapters comfortably.

    Great Location. Clean and simple. Would be good for passing through but not if you really want to relax in your room.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    6.0
    Good location, could be refurbished
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The building needs refreshment. Our room lead to Broadway av. and was really noisy. The windows need better isolation.

    Location is perfect! Just 5 min walking to the beach and 15min till end of the pear. Busses almost by the door

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    The facilies at the hotel are very limited. The parking was very expensive. The lobby and hotel corridors are very dowdy and not kept clean.

    Very good location in the heart of Santa Monica. The staff were very helpful. The room was clean and orderly.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Great location within easy walking distance to the pier and restaurants
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Great location within easy walking distance to the pier and restaurants

    Stayed in March 2024

  • Reviewed: 30 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Lobbies/hallways/stairs are dated

    Location & staff

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    took teenage granddaughter for spring break trip. had a terrific time.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Noise was annoying. very old building, so apparently no insulation, bathroom needs some shelves; nowhere to put anything. no full length mirror in the room. parking expense was just greedy.

    well located, walkable to ‘everything, safe, attractive

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    I really liked the location and the vibe of this hotel - it was a good stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Slightly dated but still comfortable

    Wonderful location in a beautiful old building

    Stayed in February 2024

  • Reviewed: 19 March 2024

    7.0
    The location is what makes the hotel a good value
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Moldy smell in hallways and room.

    Fantastic location next to Santa Monica Pier. The front desk was able to hold our luggage at no additional charge since we arrived early.

    Stayed in March 2024

Showing 1 – 25

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