50 Trinity Place, New York, NY 10006, United States
#31 of 423 hotels in New York
Guests' ChoiceBased on 708 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.4
Facilities
8.9
Staff
9.1
Value for money
8.5
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 July 2024
Louise
United StatesIt would be great to have a luggage rack for the room to keep suitcases out of the way. The shower didn’t keep water in completely but a towel caught most of it. Both very minor things.
Great for a long weekend stay. The rooms were comfortable and spacious for NYC. The staff were helpful and friendly- I had two reservations, one for work and another night for personal travel and they made it easy to check in/check out and kept me in the same room. The view was great and location perfect excellent for sightseeing to the Statue of Liberty, Wall Street, etc. Good restaurants around and easy access to multiple subway lines.
Stayed in July 2024
Reviewed: 17 July 2024
Angie
United StatesI liked everything, I wish there was salad on the happy hour menu.
Everything about Hotel Indigo was great. The location, food, and service. We ere able to get an early check in since our flight arrived at 7:00 am.
Stayed in July 2024
Reviewed: 17 July 2024
Saadia
PakistanLower Manhattan is my favourite place to stay in NYC and this hotel is extremely conveniently located; The staff are exceptional. All of them. I would especially like to mention Alexa. She was so helpful with our packages; The room and bathroom were clean, spacious and the TV could conveniently be used to cast from our phones (something all hotels should learn to incorporate in this time and age);
Stayed in July 2024
Reviewed: 16 July 2024
Menachem
IsraelOne day my room was not cleaned
Excellent location
Stayed in July 2024
Reviewed: 16 July 2024
Nisrine
United StatesGreat Location!
Stayed in July 2024
Reviewed: 10 July 2024
Tal
CanadaWater pressure in the shower was not the best. That's the only thing I would recommend improving.
The staff were very friendly and helpful at all times. Phone was always answered and housekeeping sent us what we needed immediately. The rooms were clean, nicely decorated, well-appointed and decent size for NYC! The WIFI, TV and AC all worked perfectly. The elevators were quick too, almost always. The hotel's location is the best - so many shops/restuarants/subways stations nearby!
Stayed in July 2024
Reviewed: 10 July 2024
Fatima
United StatesThe staff very friendly, location close to the Statue of Liberty.
Stayed in July 2024
Reviewed: 9 July 2024
Stefanie
GermanyThere could be more possibilities to store or hang your clothes.
Overall I really liked our stay at Indigo Hotel. The room was clean and the bed was very comfortable. The location of the hotel was perfect for us. It is in easy walking distance to some attractions (like Brooklyn Bridge, Battery Park, One World Trade Center) and has several subway stops nearby. I especially want to thank the staff. They were always very friendly and helpful when we had any questions.
Stayed in July 2024
Reviewed: 8 July 2024
Beth
United StatesI've stayed here several times and each stay has been fantastic. I will (obviously) continue to book this hotel in the future when I am in New York City. THANKS!!
Stayed in July 2024
Reviewed: 8 July 2024
Jesus
ColombiaI could use a slightly bigger room since the luggage was a bit hard to keep around but this it Not a showstopper so go for it!
Excellent. Ultra clean. Front desk is super trained and polite. Facilities are top, stylish and kept updated. 2 blocks away from WTC/Oculus and right in front of sub station. Elevator is blazing fast. Coffee, dryer, iron and many amenities. Bathroom super clean and stylish with shampoo soaps cream and conditioner.
Stayed in July 2024
Reviewed: 8 July 2024
Malgorzata
Polandthe room was quite small, but it was still fine - there was place for baggage under the bed or in to put clothes in the closet.
Hotel has a great location in the Financial District, 5 minute walking from Wall street and the Charging Bull. There is a metro station in from on the hotel entry and 4 metro lines available just in 5 minute walk. The bed was very comfortable. The room and the bathroom was very clean, it was cleaned every day and the towels were also changed every day. The room is equipped with coffee machine, iron & ironing board, TV, hair dryer, shampoo, shower gel and conditioner, slippers, safe locker.
Stayed in July 2024
Reviewed: 8 July 2024
Karamsk
ItalyJust would have liked one small extra table
Location excellent, room style, great staff.
Stayed in July 2024
Reviewed: 7 July 2024
Polina
United StatesDual shower head, modern design
Stayed in July 2024
Reviewed: 7 July 2024
Deanna
United StatesNothing
This property was very clean!
Stayed in July 2024
Reviewed: 7 July 2024
Jana
CanadaNothing
Great location, lovely staff, comfy beds, big bathroom, clean,subway station close by… great stay!
Stayed in July 2024
Reviewed: 30 June 2024
Cory
United StatesVery nice hotel, and they helped us with holding onto our luggage before and after check in, which was a HUGE help. Definitely worth the money
Stayed in June 2024
Reviewed: 29 June 2024
Oliver
United KingdomLocation was easy to reach, with trains connecting you up Manhattan. Staff were so friendly and had lots of great suggestions for places to visit. Room was very good, bed was very comfortable and the shower was excellent.
Stayed in June 2024
Reviewed: 28 June 2024
Shayne
United Arab EmiratesNot really a big deal. But if they could make the room a little bit of sound proof not to hear other people's private business. 🫣😆
Love the location, the cleanliness, as everyday they clean my room. I appreciate that they grant all of my request. Nothing to ask!
Stayed in June 2024
Reviewed: 26 June 2024
Csilla
HungaryGreat direction! Subway is very close. Comfortable room.
Stayed in June 2024
Reviewed: 26 June 2024
Benjamin
United StatesFriendly staff greeted us upon arrival. The rooms were new and everything worked perfectly. Excellent location to explore all neighborhoods in NYC--near to several different train lines as well as the NYC ferry. Air conditioning was great during especially hot, sweaty days.
Stayed in June 2024
Reviewed: 26 June 2024
David
United KingdomWe were satisfied
Went out for breakfast as location great
Stayed in May 2024
Reviewed: 25 June 2024
Bruce
United StatesManager or whomever banging on my door an hour before it was time for checkout. That was really unnecessary.
I loved the aesthetic of the interior design and how easy it was to access coming from the outside.
Stayed in June 2024
Reviewed: 25 June 2024
Erin
United StatesNothing.
Great location, great rooms, easy stay.
Stayed in June 2024
Reviewed: 24 June 2024
Aleksandra
Polandnothing
great location - calm, relatively quiet for NYC; super nice staff; great gym- everything was perfect- thank you!
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content